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Altstadt Hotel Magic Luzern

3.0 star property

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Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
King Suite | Room amenity
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi
$131
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Brandgässli 1, Lucerne, LU, CH-6004
  • Place, Lucerne Town Hall
    ‪1 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Angel Room

Hair dryer, towels

Angel Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

8.0 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite | Minibar, in-room safe, individually decorated, individually furnished

Barock Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

7.6 out of 10
Good
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Altstadt Hotel Krone Luzern
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 1,004 reviews
Altstadt Hotel Krone Luzern

About this property

Altstadt Hotel Magic Luzern

3-star hotel in Old Town Lucerne
Valet parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite.
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Altstadt Hotel Magic Luzern features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Lucerne hotel also offers laundry facilities, dry cleaning/laundry services, and shopping on site. Parking is available onsite for a surcharge.

Altstadt Hotel Magic Luzern is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
Information provided by the property may be translated using automated translation tools
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 308 out of 962 reviews
Rating 8 - Good. 381 out of 962 reviews
Rating 6 - Okay. 161 out of 962 reviews
Rating 4 - Poor. 60 out of 962 reviews
Rating 2 - Terrible. 52 out of 962 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Traci

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Mixed reviews for this

The hotel was in a great location- nice and easy to walk to several restaurants and shopping. We really enjoyed that. However, there was no a/c, the WiFi never worked at all, and check in was at another hotel and then a short walk to our hotel. That meant if we needed anything, we had to walk to the other hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

Renata

Traveled with partner
Disliked: Amenities
First of all, car navigation cannot find the hotel location, had to stop and ask people for the directions. Second, reception is in other hotel close by…. Rooms don’t have AC. Very complicated…..very expensive . The only positive side is the location of the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable room and location.
Stayed 6 nights in Aug 2025

8/10 Good

Michelle, Holland Center

Liked: Cleanliness
Great Location!
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was uncomfortable. No airconditioning. Old and tired.
Stayed 2 nights in Aug 2025

2/10 Terrible

Anas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the front office staff were wonderfully helpful. The internet was a disaster, worked intermittently and made it appear Safari wasn’t working on my iPad. Wish there was air conditioning.
Stayed 3 nights in Aug 2025

8/10 Good

Gordon, Boise

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location in the middle of Old Town Lucerne. Clean large room. A great area to base your adventures from.
Stayed 3 nights in May 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Balcony is just great next to the river the scenery is amaizing
Stayed 2 nights in Aug 2025

10/10 Excellent

Candelaria

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. The view from our balcony was spectacular.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the honeymoon suite with our two boys and parents and there was plenty of room however only one shower. The location is excellent - centrally located and very walkable. Hotel staff was nice and facility was clean. My mom was very happy to have fresh towels every day without asking. No AC and temperatures in the 80's, so an extra oscillating fan would have been nice, but not a deal breaker.
Stayed 3 nights in Jul 2025

4/10 Poor

Ing

Traveled with family
Disliked: Property conditions & facilities
Convenient area, disappointing about the hotel no view at all doesn’t look like a picture shows with balcony only see the house roof very basic room , won’t allow change the room with better view
Stayed 1 night in Jul 2025

2/10 Terrible

Yanfu

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve stayed at! Sofa was full of disgusting stains, wifi did not work in the room, offensive art work, no air conditioning, small fans provided were far from adequate. Had to open the windows for ventilation and instead of fresh air was choked by cigarette smoke from the restaurant below, people talking loudly late into the night, restaurant workers banging glass and bins in the alleyway facing the bedroom window. Bed was old and thin. Could not sleep, zero comfort. Man at reception was also terribly rude to me because I asked for the Seriously worst experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Tagg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria Leonelyn Salazar, San Jacinto

Stayed 2 nights in Jun 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, right in the heart of old town. Only challenge was that we happened to pick a time when Lucerne was having a heat wave and the room we had was hot and there’s no air conditioning. They did have at least one working fan but it was still very hot
Stayed 2 nights in Jun 2025

6/10 Okay

mustafa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed at the roof room which was very hot during night. We are not able to sleep. In the morning around 5:30 am loadin unloading voices of trucks started. The bed also very old and very noisy. In summer this roof room should not be sold to visitors.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arghh

Stayed 1 night in Jun 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Favorite place that we stayed on our Switzerland trip! Absolutely loved the balcony in our room!
Stayed 2 nights in Jun 2025

10/10 Excellent

peng

Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Stayed 1 night in May 2025

8/10 Good

Scott

Bed was hard no AC but location was excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuela, Monroe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was ideal and I was glad that I saw that check-in is at Hotel Krone, not far down the road. We stayed in the Egyptian room, another flight up stairs from the elevator, manageable for us but something to consider with heavy luggage if you want this room. A tower fan was available as well as a mini-fridge.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Room was comfortable and clean. We loved the Jacuzzi. Hotel was close to every we wanted to visit
Stayed 1 night in May 2025

6/10 Okay

juan C

Disliked: Staff & service
Front desk Clerk RUDE acted irritated to help me Check in and explain how to get to my room, that was detached from the Hotel.
Stayed 2 nights in May 2025