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Astoria Lucerne

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Astoria Lucerne

3 bars/lounges, rooftop bar
Design Twin Room (Panoramic View) | In-room safe, desk, soundproofing, free WiFi
4 restaurants, Thai cuisine
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Pilatusstrasse 29, Lucerne, 6003
  • Jesuit Church
    ‪5 min walk‬
  • Mt. Rigi
    ‪6 min walk‬
  • Chapel Bridge
    ‪6 min walk‬
  • Emmen Air Base (EML)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

In-room safe, desk, soundproofing, free WiFi

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 1 King Bed (King)

8.8 out of 10
Excellent
(18 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View) | In-room safe, desk, soundproofing, free WiFi

Design Twin Room (Panoramic View)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, Multiple Beds

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

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About this property

Astoria Lucerne

4-star Lucerne hotel with rooftop terrace
Along with 4 restaurants, this smoke-free hotel has a nightclub and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a rooftop terrace, and a coffee shop/cafe are onsite.
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 11840 square feet (1100 square meters) include conference space. This business-friendly hotel also offers a health club, a nightclub, and a rooftop terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Astoria Lucerne is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Thai Garden - This restaurant specializes in Thai cuisine.
La Cucina - This restaurant specializes in Italian cuisine.
Mekong - This restaurant specializes in Asian cuisine.
Pacifico - This restaurant specializes in Mexican cuisine.
Penthouse - Onsite rooftop bar.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 55 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse
  • Thai Garden

Things to do

  • Health club
  • Nightclub

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,840 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 333 out of 680 reviews" "
Rating 8 - Good. 241 out of 680 reviews" "
Rating 6 - Okay. 57 out of 680 reviews" "
Rating 4 - Poor. 29 out of 680 reviews" "
Rating 2 - Terrible. 20 out of 680 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

EM

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to train station
Stayed 3 nights in Oct 2024

6/10 Okay

Claudie

Liked: Cleanliness, staff & service
Good not great
The hotel has two towers: one has fully renovated rooms, with good size bathrooms, coffee machine, tea… Our room was unfortunately in the other tower so very small bathroom, low pressure shower with uneven water temperature, no coffee machine nor tea, we had to get out of the hotel to grab a coffee. Some hotel offers complimentary coffee in the lobby if coffee is not provided in the rooms but not this one. The Private Breakfast room at the hotel is in my opinion expensive: 30 CHF per person for a standard hotel breakfast buffet. The staff at the reception were polite, helpful and knowledgeable.
Stayed 4 nights in Oct 2024

2/10 Terrible

James

Disliked: Staff & service
We recently returned from a trip to Switzerland. My wife and I had one of our WORST HOTEL EXPERIENCES in all our travels. I would not stay at ASTORIA LUCERNCE if you value sleep. We stayed here a Saturday night and from 11 pm – 2 am was disturbed by patrons at the night club on the top floor of this hotel. People shouting, laughing, screaming and being EXTREMELY LOUD! I called the front desk, and they said that the nightclub hours end at 2 am. They did offer us a different room after the second call to complain, we had no interest at Midnight moving rooms. So, we suffered until 2am when the night club closed. I then spoke to the manager on duty the next morning who said he was sorry and that the nightclub hours are published. He also had a smug attitude towards me complaining about the horrible nights sleep. I asked to speak with the GM and was refused. Bottom line, In my opinion this hotel cares more about it’s nightclub patrons on weekends, then guests wanting to sleep.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sushila

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Oct 2024

8/10 Good

Devan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Harout

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. Only issue I found the expensive simple breakfast being served in an unimpressive basement room. Skip it t and go elsewhere for better options in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, helpful and attentive. The hotels location was perfect. Close to restaurants, shpps, coop (the local food store) and of course, the beautiful covered bridge and old town. Although we ate elsewhere every night, (because we traveled every area we could see), there are 3 restaurants on the property. Excellent stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We were very impressed with the hotel. The room was clean and comfortable. The staff was very friendly and helpful. The bar was fantastic. We ate at the Italian restaurant, La Cucina, and it was phenomenal. Overall a great stay!
Stayed 2 nights in Oct 2024

8/10 Good

Antony, Lake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, a few minutes walk from Chapel Bridge and train station. Room was clean. Bed very firm and uncomfortable. Strangely, no fan in bathroom which meant we had to keep a window open for air circulation. Walls were also very thin, we could constantly hear chairs dragged on the floors behind and above us, other people talking, etc. Restaurants looked interesting but not within our dining budget. Would hesitate before booking again for the price.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here for two nights. The room was very spacious and overall clean but did have some scuffs and marks on walls and floors. It was super convenient to walk from the train station and to the river/old town so I would definitely recommend it for that. The staff was incredible. Very kind, thoughtful, and attentive. The only thing we noticed was the noise in our room. It was very loud early in the morning with traffic and people talking down on the street. I assume this is difficult to avoid when in a city and great location but for anyone who might be traveling with children or needing quality sleep, I would be mindful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerald, LEWISVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Vishram

Stayed 1 night in Sep 2024

4/10 Poor

Joan

Disliked: Staff & service
Already noted
Stayed 2 nights in Sep 2024

8/10 Good

li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a lot of upgrades, very comfortable bed and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Seyed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all the visitor attractions. Helpful staff members.Parking limited to about 10 cars and its expensive at £50 per might.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful. The location was perfect, everything was within walking distance. Rooms were very clean. Would stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff, rooms spacious and bed comfortable, air conditioning. Bathroom a bit small, shower stall big enough for one person. On weekends can be noisy outside cause bar is next door. Breakfast was good. I would stay here again
Stayed 3 nights in Sep 2024

8/10 Good

Jayesh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but surprisingly the hotel couldn’t stop the constant noise from the room above my room which was kind of irritating. The hotel also did not loan umbrellas to guests as it was raining.
Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was new, clean and very comfortable. I would definitely stay again!
Stayed 1 night in Sep 2024