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Cascada Boutique Hotel

4.0 star property

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Photo gallery for Cascada Boutique Hotel

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe
Point of interest
Mountain view
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

Map
Bundesplatz 18, Lucerne, LU, 6003
  • KKL Lucerne
    ‪7 min walk‬
  • Chapel Bridge
    ‪10 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪64 min drive‬

Room options

View all photos for Family Room Large

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Large

  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Large

Double Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Large

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Small

Double Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Small

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, free minibar, in-room safe

Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room Small

Family Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Small

  • 376 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About this property

Cascada Boutique Hotel

4-star Lucerne hotel walkable to KKL Lucerne
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Cascada Boutique Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 22 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1910
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number KZV-SLU-000026

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Cascada Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 561 out of 905 reviews
Rating 8 - Good. 262 out of 905 reviews
Rating 6 - Okay. 59 out of 905 reviews
Rating 4 - Poor. 20 out of 905 reviews
Rating 2 - Terrible. 3 out of 905 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuf
Stayed 1 night in Jan 2025

8/10 Good

Tamra

Stayed 5 nights in Dec 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Dec 2024

6/10 Okay

Diljinder

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel was clean and tidy. The reception staff were very helpful and friendly. Unfortunately the hotel does not have any guest bar or lounge where residents can spend time or enjoy drinks etc. The breakfast was not acceptable. Food was bought out in very small quantities and infrequently that you had to wait too long to get anything. Hot breakfast items had to be ordered and again too long time was taken to bring them out and the quantities on the plate were sparce .

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for travel around Switzerland as close to train station and trains leave/arrive regularly. Room was a little noisy when room above moved around early in the morning. Staff were helpful and courteous. Make sure to do Mt Pilates!
Stayed 3 nights in Dec 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and hotel perfect spot with everything close by/walking distance. Greatttt restaurant underneath as well.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Lucerne

Wonderful first time staying in Lucerne. The hotel was well positioned and nicely fitted out. Rooms were clean and modern. The staff were very friendly and willing to help with any requests we had.
Stayed 4 nights in Dec 2024

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort zone

Updates have emphasized comfort. Having a great restaurant attached was a plus.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient Hotel

A comfortable and conveniently located hotel with friendly and helpful staff. Only downside there was no residents lounge / bar to relax in at the end of a busy day. Would definitely recommend and revisit in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and staff was amazing and our room was perfect. The restaurant in the hotel is amazing from the amazing dinner to the great breakfast we had. Also shot out to our receptionists she was amazing even got my wife a small box of chocolates for her birthday sorry neither of us can remember her name was lots of travel for us 😊. We definitely recommend anyone looking for a great place stay here its very walkable to alot of things just go and enjoy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well-equipped, and the hotel’s proximity to the train station made it perfect for exploring Luzern. Wonderful experience!
Stayed 2 nights in Nov 2024

10/10 Excellent

LI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Given early check in. Location can easily be found and within walking distance to a few sightseeing spots. Room is bigger than expected. Walking distance to Lucerne Train station. Staff are polite. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Anna

Stayed 1 night in Sep 2024

8/10 Good

Kristen

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Yukfong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

David

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé, équipe sympa, parking en supplément pratique
Stayed 1 night in Oct 2024

10/10 Excellent

Vladimir

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we only spent one night here we had a lovely time. The staff is lovely and accommodating, the room was clean and nicely equipped and the area is great if you’re travelling by car. We would definitely stay here again if we come back to Lucerne!
Stayed 1 night in Oct 2024

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a bice hotel . My room was too small. My mistake, I should have booked a larger room in hindsight.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, remodeled, excellent plumbing and lighting details, very good bathrooms, shower was fantastic. Sheets and towels were well laundered and presented. Check-in was very easy and it was clear they were ready for all 6 of us, with the suite opened up and all beds made ready with a special touch. Hotel is very walkable to train station. Would absolutely stay here again and again.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.
Stayed 4 nights in Sep 2024

10/10 Excellent

Harpal singh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service and staff was great!
Stayed 1 night in Sep 2024