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Chateau Guetsch

4.5 star property

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Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated
Free minibar, in-room safe, individually decorated
Exterior
Suite, Terrace, Lake View | View from room
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • Room service
$213
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
Kanonenstrasse, Lucerne, LU, 6003
  • Place, Chateau Guetsch
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪15 min walk‬
  • Place, Lucerne Town Hall
    ‪15 min walk‬
  • Airport, Zürich (ZRH)
    ‪51 min drive‬

Room options

Suite, Corner

  • Sleeps 3
  • 1 Queen Bed

Suite (Forster)

  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 Queen Bed (Victoria)

  • Sleeps 3
  • 1 Queen Bed

Suite (Rachmaninoff)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Room (Triple-Duplex)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

Suite (Turner)

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

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About this property

Chateau Guetsch

4.5-star Lucerne hotel with free minibar refreshments
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Chateau Guetsch offers 37 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Belle Époque hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

Chateau Guetsch is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Restaurant Lumières - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
American Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • American Bar
  • Restaurant Lumières

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1888
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 for adults and CHF 15 for children
  • Uncovered self parking fee: CHF 20 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 electric vehicle charging station and 2 Tesla charging stations.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Chateau Guetsch
Chateau Guetsch Hotel
Chateau Guetsch Hotel Lucerne
Chateau Guetsch Lucerne
Chateau Guetsch Hotel
Chateau Guetsch Lucerne
Chateau Guetsch Hotel Lucerne

Chateau Guetsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 389 out of 575 reviews
Rating 8 - Good. 119 out of 575 reviews
Rating 6 - Okay. 36 out of 575 reviews
Rating 4 - Poor. 16 out of 575 reviews
Rating 2 - Terrible. 15 out of 575 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Phanny

Traveled with family
Liked: Amenities, property conditions & facilities
Ok for me, we wanted the experience. The restaurant onsite was the highlight for us.
Stayed 1 night in Aug 2025

10/10 Excellent

artish

Stayed 2 nights in Aug 2025

8/10 Good

muhammed Basem

Stayed 1 night in Aug 2025

10/10 Excellent

Mary Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff was unbelievably helpful and gracious. I will never forget the sumptuous breakfast in the dining room overlooking the entire Lucerne valley at sunrise. I will definitely return.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous and charming! Incredible views.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela

Stayed 3 nights in Jun 2025

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing! Fantastic experience from the views to the comfort provided. Can’t wait to return!
Stayed 1 night in Jun 2025

10/10 Excellent

Vatche

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Caryn

Liked: Amenities
Beautiful hotel on a mountain with the best view in town!
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A somewhat quirky hotel that is not your run of the mill location. Popular among Amercans. Major glimmers of 19th century charm away from the bustle of Lucerne, yet very close via the funicular (or mini tram), which is charming and free for guests. A great place for gentle hikes and walking in the woods. Lucern has a clear culture of kindness. Be sure to fit in with the flow and be a gracious traveler!
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlotte

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful, food was great, rooms are lovely and the outdoor seating was amazing!
Stayed 2 nights in Jun 2025

6/10 Okay

Rob

Stayed 2 nights in Jun 2025

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The Château itself is very beautiful, as was our room and the views, however, the hotel had an event we were not aware of that had very loud music with a DJ, from around 3 PM till 10 PM right outside our balcony. It was not a relaxing stay due to this. Also, the lounge area, garden area, and some other areas were closed off to the guest of the hotel due to this event. Had we known this, we would not have booked this place as we wanted a relaxing evening. We had dinner in one of the restaurants and were very displeased with the waiter and service, he just brushed us off many times. Also, the menu is very limited and overpriced for what was received. For the price we paid with the inconvenience, I cannot give it a five star review.
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The rooms were beautifully decorated, the bed was super comfortable, the views were spectacular and the staff was fantastic.
Stayed 2 nights in May 2025

6/10 Okay

Nikolay

Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel!

Amazing hotel!! We were greeted so kindly with complimentary wine and were allowed to check in early. The room is beautiful as are the restaurant and bar. The most incredible thing about this hotel though is the view. It really is like staying in a castle. Cannot recommend enough!
Stayed 1 night in May 2025

10/10 Excellent

amina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time staying at Chateau Guestch. It is absolutely gorgeous, literally out of a fairy tale. The staff is warm, welcoming, kind and genuinely helpful. I will most definitely return.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with outstanding service and rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! My wife and i stayed in a duplex room and made it our home base while traveling around switzerland for 8 days. The duplex room was more than sufficient for our needs. It had great views, comfy beds and a nice size bathroom area. The staff were super helpful at every step! Whenever we needed them or asked for something they were there! The funicular worked every day that we were there as well. We walked to the chapel bridge area and train station everyday. Its an easy and safe 25ish minute walk which we enjoyed. We also enjoyed the easy trails located behind the hotel. We used them one rainy afternoon. Overall its a super lovely and beautiful hotel and we enjoy spending our trip here!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rainita

Stayed 2 nights in Apr 2025

10/10 Excellent

David, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really superb hotel. The room was extremely comfortable and the views of Lucerne (including from the little balcony of our room) were incredible. Everything about our stay was great, including the friendly and helpful staff (who were very welcoming of our cockapoo dog who travelled with us). Being up on the hill (with easy access via a funicular lift) also makes the hotel feel very safe and private. While it's obviously not the cheapest hotel around, we thought it was very good value for money. Highly recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday adventure

Great views! Friendly and helpful staff! Easy to get to the walking district of Luzern with use of the funicular at the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025