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Chateau Guetsch

4.5 star property

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Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated
Exterior
Flat-screen TV
Free minibar, in-room safe, individually decorated
Suite, Terrace, Lake View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • Room service
$488
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Kanonenstrasse, Lucerne, LU, 6003
  • Chateau Guetsch
    ‪2 min walk‬
  • Chapel Bridge
    ‪15 min walk‬
  • Lucerne Town Hall
    ‪15 min walk‬
  • Zürich (ZRH)
    ‪51 min drive‬

Room options

Junior Suite, 1 Queen Bed (Victoria)

  • Sleeps 3
  • 1 Queen Bed

Suite (Forster)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite (Rachmaninoff)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Room (Triple-Duplex)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

Suite (Turner)

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Suite, Corner

  • Sleeps 3
  • 1 Queen Bed

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About this property

Chateau Guetsch

4.5-star Lucerne hotel close to Chapel Bridge
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Chateau Guetsch offers 27 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Belle Époque hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

Chateau Guetsch is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Restaurant Chateau - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CHF 20 per night)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Chateau

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1888
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 for adults and CHF 15 for children
  • Uncovered self parking fee: CHF 20 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 electric vehicle charging station and 2 Tesla charging stations.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Chateau Guetsch
Chateau Guetsch Hotel
Chateau Guetsch Hotel Lucerne
Chateau Guetsch Lucerne
Chateau Guetsch Hotel
Chateau Guetsch Lucerne
Chateau Guetsch Hotel Lucerne

Chateau Guetsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 383 out of 566 reviews
Rating 8 - Good. 117 out of 566 reviews
Rating 6 - Okay. 36 out of 566 reviews
Rating 4 - Poor. 16 out of 566 reviews
Rating 2 - Terrible. 14 out of 566 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Rob

Stayed 2 nights in Jun 2025

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The Château itself is very beautiful, as was our room and the views, however, the hotel had an event we were not aware of that had very loud music with a DJ, from around 3 PM till 10 PM right outside our balcony. It was not a relaxing stay due to this. Also, the lounge area, garden area, and some other areas were closed off to the guest of the hotel due to this event. Had we known this, we would not have booked this place as we wanted a relaxing evening. We had dinner in one of the restaurants and were very displeased with the waiter and service, he just brushed us off many times. Also, the menu is very limited and overpriced for what was received. For the price we paid with the inconvenience, I cannot give it a five star review.
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The rooms were beautifully decorated, the bed was super comfortable, the views were spectacular and the staff was fantastic.
Stayed 2 nights in May 2025

6/10 Okay

Nikolay

Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel!

Amazing hotel!! We were greeted so kindly with complimentary wine and were allowed to check in early. The room is beautiful as are the restaurant and bar. The most incredible thing about this hotel though is the view. It really is like staying in a castle. Cannot recommend enough!
Stayed 1 night in May 2025

10/10 Excellent

amina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time staying at Chateau Guestch. It is absolutely gorgeous, literally out of a fairy tale. The staff is warm, welcoming, kind and genuinely helpful. I will most definitely return.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with outstanding service and rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! My wife and i stayed in a duplex room and made it our home base while traveling around switzerland for 8 days. The duplex room was more than sufficient for our needs. It had great views, comfy beds and a nice size bathroom area. The staff were super helpful at every step! Whenever we needed them or asked for something they were there! The funicular worked every day that we were there as well. We walked to the chapel bridge area and train station everyday. Its an easy and safe 25ish minute walk which we enjoyed. We also enjoyed the easy trails located behind the hotel. We used them one rainy afternoon. Overall its a super lovely and beautiful hotel and we enjoy spending our trip here!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rainita

Stayed 2 nights in Apr 2025

10/10 Excellent

David, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really superb hotel. The room was extremely comfortable and the views of Lucerne (including from the little balcony of our room) were incredible. Everything about our stay was great, including the friendly and helpful staff (who were very welcoming of our cockapoo dog who travelled with us). Being up on the hill (with easy access via a funicular lift) also makes the hotel feel very safe and private. While it's obviously not the cheapest hotel around, we thought it was very good value for money. Highly recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday adventure

Great views! Friendly and helpful staff! Easy to get to the walking district of Luzern with use of the funicular at the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! The view from the room was on another level. Walking distance to the old town.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lord Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Been staying there since i was 7 years old or 1971.. it’s like home and people are always so very nice and take good care. It has the best view of any for Old Lucerne which is beautiful walk and there is a forrest/park adjacent for quite walks.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much. Quiet and beautiful. Staff was amazing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lord Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always wonderful. Have been coming here every year since I was 7 years old...first time was 1971...54 years and its always like coming home. Everyone asks why I don't stay nearer the lake..this is why. It's peaceful away from the bustle and it had the best view in Lucerne.
Stayed 15 nights in Nov 2024

10/10 Excellent

Saminakhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Lulu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time

My first time staying at a "Chateau". The property is beautiful, and the view of the city from your hotel room is also one of our highlights of this trip. Also, we enjoyed the bar very much. The staff of this hotel are friendly and helpful too.
Stayed 2 nights in Oct 2024

6/10 Okay

Lu

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The receptionists are very nice and helpful, but the man who claimed himself as the manager is unbelievably rude and racist.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The funicular made walking access to the great areas in Lucerne very convenient. We loved exploring the entire area.
Stayed 2 nights in Sep 2024

8/10 Good

Marshall, cutler bay

Stayed 2 nights in Aug 2024

10/10 Excellent

William Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very elegant. The views from the balcony were unbelievable. The staff was second to none. Highly recommended!
Stayed 10 nights in Aug 2024