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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Interior
Double Room, Balcony, River View (21m²) | In-room safe, desk, blackout drapes, free WiFi
Lake view
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
Furrengasse 3, Lucerne, 6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Chapel Bridge
    ‪2 min walk‬
  • KKL Lucerne
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (7m²)

  • City view
  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, Balcony, River View (14m²)

  • River view
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (10m²)

  • City view
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (10m²)

  • City view
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • River view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (16m²)

  • River view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (10m²)

  • River view
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, River View (9m²)

  • River view
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (16m²)

  • River view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, City View (12m²)

  • City view
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (17m², big balcony)

  • River view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (12m²)

  • River view
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

Property amenity

Double Room, Balcony, River View (14m², big balcony)

  • River view
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (14m²)

  • River view
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • River view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (14m²)

  • City view
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (17m²)

  • River view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double or Twin Room, River View (19m², big balcony)

  • River view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • City view
  • 108 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Balcony, River View (21m²)

Double Room, Balcony, River View (21m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (21m²)

  • River view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m²)

  • River view
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (9m²)

  • City view
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (12m²)

  • City view
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

Property amenity

Double Room, Balcony, River View (12m², big balcony)

  • River view
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Des Alpes Luzern

3-star hotel in Old Town Lucerne
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Lucerne hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Des Alpes Luzern is a smoke-free property.

Des Alpes Luzern has a restaurant on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 683 reviews
Rating 8 - Good. 185 out of 683 reviews
Rating 6 - Okay. 64 out of 683 reviews
Rating 4 - Poor. 18 out of 683 reviews
Rating 2 - Terrible. 11 out of 683 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Traveled with partner
Liked: Amenities
Location Lication Location
Stayed 1 night in Feb 2025

10/10 Excellent

Sean, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New look and design in the rooms.

I’ve stayed here many times and you can’t beat the location for visiting Luzern. The hotel as completed renovations on about half of the building and is underway with the rest. Never heard any of the workers or work being done. The new rooms are awesome. The design and cosmetic works are well done. You will enjoy this hotel. Its pricing is great and only an 8 minute walk to the train station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the chapel bridge, stores and restaurants nearby, and friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

SIMENTA, EVERETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful place for a holiday trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, everything is within walking distance (10 min)
Stayed 2 nights in Dec 2024

10/10 Excellent

Eva

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our balcony. The shopping and restaurants were great. The staff were so kind and helpful. The bed provided for a great sleep as well. The Christmas Markets were also fun and really get you into the spirit.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Padraig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mrs Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful view

The hotel is in a delightful location, we had a balcony room overlooking the old bridge. The staff were very helpful and the breakfast was lovely. Access to the hotel with a car is not easy and parking at the train station is expensive.
Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities

Location! Excellent for tourists!

Excellent location! We got a balcony and spent few times sipping our coffee, nice views! Recommend if you are just for couple of days due to VERY SMALL ROOMS….
Stayed 4 nights in Nov 2024

10/10 Excellent

Steven

Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo, Santo Domingo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Des Alpes during our visit to Lucerne. The rooms are very clean and comfortable, the staff is multilingual and very friendly. The hotel is conveniently located near the old town, an area with shops and restaurants, riverside next to the chapel bridge and close to the train station. Breakfast is nice although the ticket system suits them more than the guests IMO. Recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Traveled with partner
Very quiet room on the city side of the hotel. Couldn’t ask for a more central location! Cash vouchers were really appreciated for the incredible on-site restaurant.
Stayed 2 nights in Oct 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with view of Chapel Bridge

Had a lovely room with a balcony overlooking the Chapel Bridge. Breakfast credit given for sit down and order meal ( or equivalent credit for anytime in restaurant including drinks. - we liked this). Great neighborhood and helpful desk staff.
Stayed 2 nights in Oct 2024

8/10 Good

Cai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property and the area around the hotel! The one thing to improve is the cleanliness for the rooms facing the river or to post notice about these rooms. My wife and I are very sensitive to cigarette smoke, and even though the room was smoking free, the smoke from smokers on ground level was able to get into the room through the window even when it was closed. My wife needed cough medicine because her allergic reaction got very bad. We would return to the hotel at a non river view next time in the future. Other than this, the location is great!
Stayed 3 nights in Oct 2024

8/10 Good

stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Loved our balcony and wonderful view!
Stayed 1 night in Oct 2024

10/10 Excellent

Lesa

Traveled with family
Our stay at Des Alpes was just magical. Although small, the room was clean and comfortable. The staff was so friendly and helpful. We ate breakfast at the hotel every morning and dinner one evening. The food was delicious. If ever in Lucern again we will stay at Des Alpes.
Stayed 3 nights in Oct 2024

8/10 Good

Alice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
room was small but clean and comfortable, I had reserved a room with a balcony but did not receive one. They did give me a breakfast voucher which was nice of the staff, it just covered it. It is a walkable area with historic sites. Not far from the train station and ferry. Overall property was very nice.
Stayed 1 night in Oct 2024