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Des Alpes Luzern

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Des Alpes Luzern

Interior
Exterior
Terrace/patio
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
Furrengasse 3, Lucerne, 6004
  • Saint Peters Church
    ‪1 min walk‬
  • Lucerne Town Hall
    ‪2 min walk‬
  • Hertensteinstrasse
    ‪3 min walk‬
  • Emmen Air Base (EML)
    ‪16 min drive‬

Room options

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (7m²)

  • 75 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

Single Room, Balcony, River View (14m²) | In-room safe, desk, blackout drapes, free WiFi

Single Room, Balcony, River View (14m²)

  • 151 sq ft
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (10m²)

  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (10m²)

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

Double Room, River View (16m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (16m²)

  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (10m²)

  • 108 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, River View (9m²)

Single Room, River View (9m²) | In-room safe, desk, blackout drapes, free WiFi

Single Room, River View (9m²)

  • 97 sq ft
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (16m²)

  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, City View (12m²)

  • 129 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Balcony

Double Room, Balcony, River View (17m², big balcony)

  • 183 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

Double Room, River View (12m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (12m²)

  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (14m², big balcony)

  • 151 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

Meeting facility

Double Room, River View (14m²)

  • 151 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (14m²)

Double Room, City View (14m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (14m²)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Meeting facility

Double Room, River View (17m²)

  • 183 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double or Twin Room, River View (19m², big balcony)

  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (21m²)

  • 226 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m²)

  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, City View (9m²)

Single Room, City View (9m²) | In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (9m²)

  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (12m²)

  • 129 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m², big balcony)

  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Des Alpes Luzern

3-star hotel in Old Town Lucerne
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Lucerne hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Des Alpes Luzern is a smoke-free property.

Des Alpes Luzern has a restaurant on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 662 reviews" "
Rating 8 - Good. 182 out of 662 reviews" "
Rating 6 - Okay. 63 out of 662 reviews" "
Rating 4 - Poor. 18 out of 662 reviews" "
Rating 2 - Terrible. 11 out of 662 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with view of Chapel Bridge
Had a lovely room with a balcony overlooking the Chapel Bridge. Breakfast credit given for sit down and order meal ( or equivalent credit for anytime in restaurant including drinks. - we liked this). Great neighborhood and helpful desk staff.
Stayed 2 nights in Oct 2024

8/10 Good

Cai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property and the area around the hotel! The one thing to improve is the cleanliness for the rooms facing the river or to post notice about these rooms. My wife and I are very sensitive to cigarette smoke, and even though the room was smoking free, the smoke from smokers on ground level was able to get into the room through the window even when it was closed. My wife needed cough medicine because her allergic reaction got very bad. We would return to the hotel at a non river view next time in the future. Other than this, the location is great!
Stayed 3 nights in Oct 2024

8/10 Good

stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Loved our balcony and wonderful view!
Stayed 1 night in Oct 2024

10/10 Excellent

Lesa

Traveled with family
Our stay at Des Alpes was just magical. Although small, the room was clean and comfortable. The staff was so friendly and helpful. We ate breakfast at the hotel every morning and dinner one evening. The food was delicious. If ever in Lucern again we will stay at Des Alpes.
Stayed 3 nights in Oct 2024

8/10 Good

Alice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
room was small but clean and comfortable, I had reserved a room with a balcony but did not receive one. They did give me a breakfast voucher which was nice of the staff, it just covered it. It is a walkable area with historic sites. Not far from the train station and ferry. Overall property was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Stayed 2 nights in Sep 2024

10/10 Excellent

EDDY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, near to everything. Will be back.
Stayed 2 nights in Oct 2024

8/10 Good

Nathan

Traveled with group
Liked: Amenities
Perfect location Staff was amazing. Especially at the restaurant, the wait staff was extremely helpful and nice. Rooms could use a little love. Overall a good experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views, excellent location
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the main train station. Alleyways of shops and restaurants around hotel. The bridge is right there in front of hotel. The restaurant at hotel has great staff for breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
I hope I could stay at Des Alpes again because it was the perfect place for me and my family to enjoy Lucerne. The view from the balcony couldn’t be beat. The food at breakfast was delicious. The staff was knowledgeable and friendly. The price was reasonable as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location!
The location can’t be beat! It’s near so many things, including the train station just a 5 minute walk away. Front desk staff was super helpful and friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francesca

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Nice, clean hotel in the center of all the tourist sites. Very convenient to the train station. Parking available nearby at the train station or other public parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent property with a great location on the water and near the train station. Staff is very helpful and having a balcony was wonderful. Highly recommend and would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Doug

Great location and staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessa

Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal location, walkable to everything you could want. Room is in acceptable shape, though the shower is nearing its end life. Friendly staff. The location pushes what is probably a 3.5-4 star hotel much higher.
Stayed 1 night in Sep 2024

10/10 Excellent

Mirtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great views, and very walkable area. Splurge and get the river view. No AC but they have fans
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Amenities
Only negative was the cleaning material left a peculiar odor. No air conditioning but a Dyson fan with open windows cleared the smell. Nice restaurant on site and location was amazing.
Stayed 4 nights in Sep 2024

2/10 Terrible

Marlene

Stayed 6 nights in Aug 2024