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Hotel Alpina

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alpina

Front of property
City view
Property grounds
Deluxe Design Double Room | Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Frankenstrasse 6, Lucerne, LU, 6003
  • The Swiss Path
    3 min walk
  • Mt. Rigi
    3 min walk
  • KKL Lucerne
    4 min walk
  • Emmen Air Base (EML)
    17 min drive

Room options

View all photos for Deluxe Design Double Room

Deluxe Design Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Design Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Front of property

Hotel Monopol

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very Good, (545)
The price is $175
per night
$192 total
includes taxes & fees
Dec 8 - Dec 9
Hotel Monopol

About this property

Hotel Alpina

3-star Lucerne hotel walkable to KKL Lucerne
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alpina offers 35 accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Lucerne hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Alpina is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Alpina has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Hotel Monopol, located next door.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Hotel Alpina Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 366 reviews" "
Rating 8 - Good. 157 out of 366 reviews" "
Rating 6 - Okay. 73 out of 366 reviews" "
Rating 4 - Poor. 20 out of 366 reviews" "
Rating 2 - Terrible. 19 out of 366 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

ata

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Staff & service
We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
Stayed 2 nights in Jun 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient location…I had a lovely balcony too…I would definitely stay here again!!! 👍💕🤗
Stayed 2 nights in Jun 2024

10/10 Excellent

Ramprasad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and super helpful staff
Stayed 2 nights in Jun 2024

4/10 Poor

Swapnil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Patrick

Disliked: Cleanliness
The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret, FOSTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient hotel right next to the station but safe and quiet. Staff were very friendly and lots of help with things to do locally.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet
Stayed 1 night in Mar 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Place to Stay in Lucerne
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
Stayed 3 nights in Mar 2024

10/10 Excellent

Yong Siong, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the main station and very convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Andree

Location. Staff. Facilities. Breakfast. Everything was terrific.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our quad room was really nice and really modern. The location was good. The only weird thing was that there is basically no staff to receive or help guests.
Stayed 2 nights in Dec 2023

8/10 Good

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.
Stayed 3 nights in Dec 2023

2/10 Terrible

Christina

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Sehyon

Liked: Staff & service
It was too noisy at night.
Stayed 3 nights in Oct 2023

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness
Super close to the train station and lots of restaurant options in the area. The only downside is there isn’t front desk staff at this location regularly. We were told staff would be there until 8 pm, but when we arrived to check in at 7 pm there was no one there. The partner hotel is just around the corner and easy to access so it was a quick fix.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and friendly! :) enjoyed my stay in Luzern and at Hotel Alpina very much
Stayed 2 nights in Aug 2023

4/10 Poor

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.
Stayed 1 night in Aug 2023

2/10 Terrible

Brandy Anne

Traveled with family
Liked: Cleanliness
Upgraded rooms, overpriced for property and amenities
Stayed 2 nights in Aug 2023

10/10 Excellent

Krishna, morrisville

Liked: Staff & service, property conditions & facilities
Old style hotel but close all attractions

10/10 Excellent

DARSHANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very near and near to Luzern station
Stayed 1 night in Jul 2023