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Hotel Central Luzern

3.0 star property
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Photo gallery for Hotel Central Luzern

Property grounds
Creator video
Terrace/patio
View from room
Family Room (Cosy) | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi
$326
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Chapel Bridge
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy) | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(12 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Noble)

Family Room (Noble) | 1 bedroom, premium bedding, in-room safe, desk

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble) | 1 bedroom, premium bedding, in-room safe, desk

City Single Room (Noble)

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room (Cosy)

Family Room (Cosy) | 1 bedroom, premium bedding, in-room safe, desk

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble) | 1 bedroom, premium bedding, in-room safe, desk

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(18 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy) | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Room (Cosy)

8.8 out of 10
Excellent
(50 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Single Room

1 bedroom, premium bedding, in-room safe, desk

Cosy Single Room

  • Sleeps 1

Noble Family Room

  • Sleeps 2

View all photos for COSY Double Room

1 bedroom, premium bedding, in-room safe, desk

COSY Double Room

  • Sleeps 2

View all photos for Noble Single Room

1 bedroom, premium bedding, in-room safe, desk

Noble Single Room

  • Sleeps 1

Cosy Family Room

  • Sleeps 2

View all photos for Noble Double Room

1 bedroom, premium bedding, in-room safe, desk

Noble Double Room

  • Sleeps 2

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About this property

Hotel Central Luzern

3-star Lucerne hotel walkable to Chapel Bridge
A bar/lounge, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a refrigerator in a common area, and tour/ticket assistance.
Hotel Central Luzern offers 46 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Lucerne hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Central Luzern is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping mall

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1006 reviews
Rating 8 - Good. 258 out of 1006 reviews
Rating 6 - Okay. 62 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela, Newport Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel managed by women. Breakfast was excellent. Location awesome. Some noise outside, ear plugs worked. Bring your own. Luggage locker was a nice extra touch. Would stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Susy

Traveled with family
Liked: Cleanliness, property conditions & facilities
This B&B was in a great location! It was an easy walk to, and from the train station, to old town, and the lake. We were provided with a transportation pass that allowed us to hop on and off certain trains, etc., within a certain area. This was terrific. Loved that breakfast was included. And the staff was super helpful. I highly recommend this Hotel. The included breakfast was super yummy as well.
Stayed 3 nights in Jun 2025

6/10 Okay

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in the perfect location. Short walk to shops, restaurant and Lake Luzerne. Also 5-7 minute walk to train station which was very convenient.
Stayed 6 nights in May 2025

10/10 Excellent

Gayle, Newburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location to sites. Very knowledgeable about transportation and sightseeing. Very good breakfast and amenities!
Stayed 3 nights in May 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Room comfort
The room and bed were very small for the price. Limited place to store clothes. Breakfast was good. One day was very warm and their was no air conditioning. As far as the shower, it was literally 80cm x 80cm or 90cm x 90 cm. Very small and cramped, so the floor was often flooded. No maid service came on 1 of my 3 days
Stayed 3 nights in May 2025

10/10 Excellent

Sweeleng

Stayed 1 night in Jun 2025

10/10 Excellent

Elias

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property located close to the train station and old town. Comfortable clean rooms with excellent breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and location.

A Timeless Gem – A Perfect Vacation Spot From the moment we arrived, it was clear that this property is something truly special. Lovingly restored and fully modernized. The interior was clean and incredibly comfortable, with every detail thoughtfully considered to create a relaxing atmosphere. The beds were plush. Everything was perfectly presented. The real showstopper, though, is the location.
Stayed 4 nights in May 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location and convenient to everything within a 5-10 minute walk. It was nearly 90 degrees (hot) and there was no AC. We were furnished with an isolating fan that was quiet but not comforting.
Stayed 2 nights in Jun 2025

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fab hotel in perfect location
Stayed 4 nights in May 2025

4/10 Poor

Ashley

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were helpful and the location is great. It is walking distance to lake, train station, and chapel bridge. However, it is very old. No air conditioning in the rooms! The room was so extremely hot and stuffy we could not sleep. They provide fan but it really did nothing to help. Our bathroom door did not close either.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean, safe, limited space.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind and helpful. Good assortment of foods for the continental breakfast. Area convenient to Old Town and train station. Only downside was no air conditioning in the rooms. This was noticed upon booking the hotel, but I didn’t think it would be needed at the end of May. A fan was provided, along with leaving window open at night provided some relief.
Stayed 2 nights in May 2025

10/10 Excellent

suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to trains and walking distance to chapel bridge and restaurants. Staff very friendly. Rooms clean. Great breakfast and coffee. Would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff!

Wonderful staff! Cute comfortable room, great breakfast and a perfect location!!!
Stayed 3 nights in May 2025

10/10 Excellent

Carmella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our 3 night stay. The staff were very helpful and one of the best parts of being there. The rooms are typical for most of Europe: small, without a lot of extras. But the hotel has a breakfast room/lounge area with coffee and drinks available and a shared fridge to put things in. The breakfast was wonderful and had a wide variety. The room was perfect for us to relax, play cards, have snacks. We would definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location and hotel
Stayed 3 nights in May 2025

6/10 Okay

Kary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good bed. Adequate sleeping area. Bathroom was extremely small. Smallest I have ever seen in my life. Staff were great, friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Low

Liked: Cleanliness, amenities, property conditions & facilities
Able to spot the hotel name when walking down the street! Make it easier to find. The location is ideal to walk to the Chapel Bridge.
Stayed 2 nights in May 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and welcoming staff. Rooms are nice.
Stayed 1 night in May 2025

10/10 Excellent

debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location!

Very convenient to train station and many tourist sights. Breakfast was very nice. Thank you.
Stayed 3 nights in May 2025

8/10 Good

Alan

Traveled with partner
Liked: Staff & service, property conditions & facilities
nice clean property. No AC or heat. ok breakfast. very basic accommodations.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a short easy walk from the train station. It’s in a nice, clean area that is also just a few minute walk to the historic district. The hotel had an elevator and breakfast had a wide array of options with plenty of fresh berries for yogurt and fresh pastries and cheese/meats. I would recommend and stay here again!
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy stay in the heart of Luzern

We enjoyed our two night stay at Hotel Central Luzern. It is a cozy and quaint hotel, with elevator service and complementary breakfast. Coffee, water and tea are available 24/7. There’s also a refreshment refrigerator with soda, beer, and wine for sale. It was quite noisy on the street from local bars and rooftop parties on Friday and Saturday nights, so we were unable to leave the window open for fresh air. The fan helped circulate the air in the room. The hotel and guest rooms were very clean and nicely furnished. The employees were friendly, and breakfast was delicious as well.
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in May 2025