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Hotel Central Luzern

3.0 star property

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Photo gallery for Hotel Central Luzern

Property grounds
Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing
Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing
Lounge
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Chapel Bridge
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪68 min drive‬

Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Single Room (Cosy)

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Noble)

Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Noble)

  • 344 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Single Room (Noble)

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room (Cosy)

Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Cosy)

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Double Room, 1 King Bed (Noble)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Double Room (Cosy)

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Central Luzern

3-star Lucerne hotel walkable to Chapel Bridge
A bar/lounge, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a refrigerator in a common area, and tour/ticket assistance.
Hotel Central Luzern offers 46 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Lucerne hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Central Luzern is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping mall

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews
Rating 8 - Good. 266 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel in Lucerne.

We found Hotel Central Luzern to be a reasonably priced (relatively speaking) hotel in Lucerne with a lovely breakfast and comfortable rooms. It is very centrally located near the train station and ferry terminal, which was a real benefit not only for walking through the city and visiting other spots on this beautiful lake, but also since we used Lucerne as a hub for day trips to other cities in Switzerland, taking advantage of the excellent train service. Surprisingly quiet, and all the front desk folks were very friendly, helpful and welcoming. The main elevator was not operational during our stay, but a tiny back-up elevator was available and all we needed to transport suitcases to our room and back. Highly recommended.
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personable, friendly staff. Great location! Excellent breakfast!
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernabe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Madeleine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t bother looking to stay anywhere else than the Hotel Central when visiting Luzern; it’s conveniently situated a short walk from both the station and Old Town. The staff were all delightful and went out of their way to help us enjoy our stay, nothing was too much trouble. The generous and delicious breakfasts were a great start to the day and it was great to be able to enjoy complimentary (good) coffee at any time. The rooms were perfectly comfortable and very clean - all in all our visit to Luzern was made all the better for staying at Hotel Central.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gulsah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Sarah

Stayed 3 nights in Nov 2024

10/10 Excellent

Elynn

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in process. Breakfast inclusion was great and the location made it easy to get around
Stayed 1 night in Jan 2025

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, room comfort
An unbeatable location very close to the train station, but not loud like being near mass transit can be. The breakfast was nice, and I liked how walkable the area was.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities
all were fine
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel convenient to everything
Stayed 1 night in Sep 2024

10/10 Excellent

H, Waynesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a self-planned Christmas Markets tour in 2024. Because we were travelling by train, our first criteria in finding a hotel was to be close to the train station so we would not need to drag our luggage a great distance. This location was perfect. Th hotel was great, staff was extremely attentive, breakfast was very good. Highly recommended.
Stayed 1 night in Dec 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, property conditions & facilities
The hotel was a disappointment. We couldn’t stay for anymore than 1 night. We had paid for 3 nights, and when I asked if they would waive the fee for the remaining 2 night, we were told NO. Despite this, we left the hotel. The room sizes are extremely small, so much so you can’t open your suitcase fully. The walls are paper and can hear the people in the room next door talking and those on the floors above walking, jumping etc. The bed linen was clean, however the pillows were dusty as was the floor. The soles of white hotel slippers (not supplied) went black after about 5 minutes. The bathroom towels were thin, coarse and small. There were no amenities other than soap and toilet tissue. I would recommend you stay at the Monopol if you are after a central hotel with large rooms and great service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Near restaurants and bars and shopping in Old Town
Stayed 1 night in Dec 2024

10/10 Excellent

Arnon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Location is great. Breakfast was good and the service by the hotel personnel was excellent, but the absence of personnel in the reception during the night gave us uncomfortable feeling in case one needs these services.
Stayed 2 nights in Dec 2024

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop and met its needs
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to the train station and features friendly staff and comfortable rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Good location, surrounded by nice architecture. Clean, room was a bit small with a single bed but adequate and comfortable. Wi-fi great, breakfast facilities good and reception very friendly and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, from check-in, to dining attendants to housekeeping. Very pleased with the staff
Stayed 6 nights in Nov 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. The staff was super friendly. Rooms were spotlessly cleaned. Breakfast was delicious. The location was ideal and walkable to all parts of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Deb

Stayed 5 nights in Oct 2024