A bar/lounge, a snack bar/deli, and a front-desk safe are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff and a banquet hall. Housekeeping is available on request.
Hotel Royal Luzern offers 40 accommodations with hair dryers. Televisions come with digital channels.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Lucerne hotel also offers a terrace, multilingual staff, and a front-desk safe.
Hotel Royal Luzern has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 25 for adults and CHF 12.50 for children
A bar/lounge
Snack bar/deli
Family friendly
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (on request)
Multilingual staff
Outdoors
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (24 inch wide door)
Well-lit path to entrance
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
50-cm TV with digital channels
More
Desk
Heating
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately CHF 25 for adults and CHF 12.50 for children
Pet fee: CHF 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property is also known as
Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne
Hotel Royal Luzern Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 47 out of 84 reviews" "
10 - Excellent
47
Rating 8 - Good. 21 out of 84 reviews" "
8 - Good
21
Rating 6 - Okay. 5 out of 84 reviews" "
6 - Okay
5
Rating 4 - Poor. 7 out of 84 reviews" "
4 - Poor
7
Rating 2 - Terrible. 4 out of 84 reviews" "
2 - Terrible
4
9.0/10
Cleanliness
9.0/10
Staff & service
7.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Steliana
Traveled with family
Sep 26, 2024
Liked: Cleanliness
Bathrooms are beyond small. Breakfast overpriced should really be included in room price . Very basic amenities. No coffee maker in room . The view is gorgeous
The hotel room was very good, clean and adequate space with a wonderful view. Location was good though required walking up hill to access if no car. The walk from the city is very doable and pleasant on the tree lined path. Transportation voucher a big plus.
The breakfast was not good. Very poor selections. No tea or coffee in the morning offered except if you got the breakfast buffet. Charge for a coffee machine in the room.
Overall we had a fine stay here. There are few things to note before booking that we wish we knew. Firstly the property is up a hill and about 7 min walk from the bus stop. In the heat it’s not the easiest walk (especially with luggage). The property is quite old, there is no air conditioning, and it seems no updates have been done since original construction. Our room was small and without basic amenities we expected for the price (no fridge, coffee/tea, safe for belongings). The bed and pillows were not comfortable. The walls are thin and you can hear everything happening in the hall and neighbouring rooms. The one upside was the staff were very nice and accommodating. Thankfully they were able to find us a fan for the room given the extreme heat. We would not be keen to stay here again but if you are low maintenance it would probably be fine for a short stay.
Enjoyed our stay, had a room with a balcony, beautiful view of the lake. Nice breakfast
Sonjoy
Stayed 1 night in Aug 2024
2/10 Terrible
Monica
Traveled with partner
Aug 19, 2024
Disliked: Cleanliness, staff & service, amenities
I understand it was advertised with not ac but the fans where not enough. No restaurant available as advertised, too old. If you are walking good luck, it is in a hill
check-in July 12 - 1 night stay - Nothing Royal - just the name - despite a great location and the kindless of Director who tried his best to accommodate our stay - we re-packed and left hotel after 1 hour - I surely waisted $ 270.00 but life is too short for a bad sleep - Property is in poor condition in need of major renovation - you can hear people next door (room) coughing talking even farting - it is unfortunate for the staff who is actually doing a great job - I was told that I would be contacted by upper Management - as of today ... no news. Life goes on : ) - I hope this info is useful for anyone planning trip to Beautiful Lucerne - Best, Alain
Wonderful hotel near the casino. Great location as it was easy to walk or take a bus into the downtown area. Beds are very comfortable and we had a great view of the lake. Only downside is it is a up a hill so if you’re walking with luggage, it’s a bit of a haul but definitely doable … would certainly stay here again
This property was only a few blocks off the man tourist route but was quiet and relaxing. Best beds of six hotels during our trip. We loved the helpful service provided by the front desk clerk Adrian. It was nice to return to the scenic view from the veranda after a day of sightseeing.
Very nice hotel facing the lake. Comfortable bed. Clean. Breakfast a little expensive for continental breakfast. Staffs are very friendly and helpful.
agnes
Stayed 2 nights in Jun 2024
8/10 Good
Westley
Traveled with partner
Jun 24, 2024
Liked: Cleanliness, staff & service
Quaint Hotel with a beautiful lobby and friendly staff. The view from our 4th floor room was absolutely stunning! The rooms are a bit dated and basic so I highly recommend rooms with the lake view. We were here during Eurocup and they had the games on a very large screen, ready with the beer and wine!
The location is at the further east end from the old town. Room is clean and the staff is friendly. They gave me a room with the lake view. This is a nice place for a solo traveler.
The hotel is clean and has a great views, but their front desk staff makes it exceptional! Very friendly and eager to help, took time to explain the navigation and gave restaurant suggestions.
Beautifully appointed, walking distance to lake promenade & downtown. Clean, spacious & meticulously cared for. Breakfast @35Francs overpriced. No cocktail lounge staff available thus closed during stay and there weren’t any immediate options close by.
David
Stayed 2 nights in Jun 2024
10/10 Excellent
Winnie W.
Traveled with partner
Jun 9, 2024
Liked: Cleanliness, staff & service, amenities
An older hotel but our room has excellent beautiful view of Lake Lucerne. Convenient access to free public transportation, it's a 5-6 minutes walk to the bus stop, a slight incline of a small hill and steps.