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Hotel Spatz

3.0 star property

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Photo gallery for Hotel Spatz

Daily buffet breakfast (CHF 18 per person)
Check-in/check-out kiosk
Family Room | Desk, laptop workspace, blackout drapes, soundproofing
Interior
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant
$198
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
Obergrundstrasse 103, Lucerne, LU, CH-6005
  • Place, Chapel Bridge
    ‪17 min walk‬
  • Place, KKL Lucerne
    ‪17 min walk‬
  • Place, Chateau Guetsch
    ‪19 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Desk, laptop workspace, blackout drapes, soundproofing

Basic Double or Twin Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double or Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Comfort Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Quadruple Room

  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Spatz

3-star Lucerne hotel with restaurant
This smoke-free hotel features a restaurant, a snack bar/deli, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a front-desk safe are onsite. Private bathrooms are not ensuite.
Hotel Spatz offers 15 accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with cable channels.

Rooms have detached private bathrooms. Bathrooms include showers. This Lucerne hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This Lucerne hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Spatz is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Hotel Spatz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 18 for adults and CHF 10 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (7:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Spatz Lucerne
Hotel Spatz
Spatz Lucerne
Hotel Spatz Hotel
Hotel Spatz Lucerne
Hotel Spatz Hotel Lucerne

Reviews

Hotel Spatz Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 303 reviews
Rating 8 - Good. 124 out of 303 reviews
Rating 6 - Okay. 51 out of 303 reviews
Rating 4 - Poor. 12 out of 303 reviews
Rating 2 - Terrible. 6 out of 303 reviews

Reviews

8/10 Good

Kshitiz K

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2025

6/10 Okay

Ravi, North Attleboro

Traveled with family
Liked: Cleanliness, staff & service
We spent a terrible night without sleep as the temperatures were extreme hot and no air conditioner in the room and loud noises from the street, as we had to keep the windows open for air circulation.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Wayne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do NOT recommend this place at all. The customer service was lacking; Samil was not friendly or helpful. They only provide towels for the shower and do not offer hand or face towels. The glasses given for drinking were filthy, as was the shower, which had a broken showerhead that was just hanging from the hook. The toilet was cramped, and the third person in our group had to sleep in an uncomfortable hospital-like bed. Additionally, the location is not near any tourist areas. From the train station, it took about five stops to reach the "hotel." When we mentioned we were staying at Hotel Spatz to some people we met on the bus, they said it was more like a motel. The hotel is situated next to a busy road, making it quite loud in the evenings. They provided us with an electric fan, but there is no air conditioning, and July is a very hot month. We also had to carry our six pieces of luggage up two flights of stairs. They did provide coffee and sugar in sachets, but the electric kettle was filthy. No coffee machine. The room was extremely cramped, leaving little space for three people and our luggage. On the positive side, the water pressure in the shower was great. The bus stop is directly in front of the hotel, which is convenient for catching the bus quickly, but it also means that we hear the noise of buses and cars in the morning and evening.o meant that we heard the noise of buses and cars in the morning and evenings. Good luck to future guests—you have been warned!
Stayed 3 nights in Jul 2025

6/10 Okay

Nicholas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Friendly staff, a bit out of old town. Clean basic rooms. No air conditioning in summer was hard
Stayed 2 nights in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I could get transportation to and from the city and train station without any problems and it was just outside of the hotel! Hiwever, any gricery store, pharmacy, or laundry services were in the neighborhood. The breakfast was goid with a selection.
Stayed 2 nights in Jul 2025

4/10 Poor

Ramnath

Traveled with family and small children
Disliked: Property conditions & facilities
Property location doesn’t have any nearby Coop, Migros or any of major convenience stores. Bathroom needs renovation and shower space is pretty low standards along with curtain etc. Overall strictly average place considering beds were good. There is no elevator so you require to pick all luggage on all floors.
Stayed 2 nights in Jul 2025

10/10 Excellent

Orlin

Liked: Amenities, property conditions & facilities
We were notified upon check in a shower door was removed as a recent guest broke it. The manager offered to give my family (3 of us) free breakfast for both days of our stay which was more than fair and appreciated (I did not ask for anything)! I am grateful for the hospitality and generosity that was extended to us. The area is less than a mile from the center of old Luzern and we walked. The area is quiet and safe so this was not an issue.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jun

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very convenient with bus stop right in front of the hotel. NO air conditioning!!!!!
Stayed 5 nights in Jun 2025

8/10 Good

Lawrence

Stayed 3 nights in Jun 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
It’s what you expect from a cheaper hotel. Did the job for the quick one nighter
Stayed 1 night in Jun 2025

4/10 Poor

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property had no A/C and our room never cooled down. We even had the windows open to help cool it down, but the traffic was so noisy all night we could barely sleep. There were not many dining options for dinner within walking distance of the hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

shalom

We got to the hotel and we were locked out. we called the emergency line and the agent said we werent on the guest list. The room is over $300/night and we couldnt get in.
Stayed 1 night in Jun 2025

6/10 Okay

Julee

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
It felt like the heat was on the entire stay. No small AC units or fans.
Stayed 3 nights in May 2025

2/10 Terrible

Shane

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend against staying at the Hotel Spatz. Unfortunately, though the hotel sppears quaint on the outside, it is very poorly maintained on the inside, and has a below-average dining area inside. The room was dirty, extremely hot, and had very little noise insulation. Additionally, the management is seemingly crooked, as I was issued a extra fee upon arrival for staying there with my wife, as if an extra person really requires a 70 franc charge. It seemed to be thought up just to make a cheap buck. Again, I strongly recommend against staying here because there are much better options in Lucerne for similar or better prices, and you will not have to suffer through this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and had 1 of 2 rooms ready early so we could store luggage and freshen up after the long flight. We did not try the breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Ali

Stayed 1 night in May 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff and comfort.
Stayed 2 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samir at the front desk was incredibly helpful and a great ambassador for the hotel. The location is just OK (15 minute walk from the real city center) but free public transit runs all the time. Property is clean and rooms are airy with great windows.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Decent choice

Decent hotel right on the bus line to downtown. Had a parking lot, one of the few in the city, but best for small cars!
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a faint drain smell in the building and room. However, the customer service is excellent! There is no supermarket nearby, but there is a restaurant conveniently located opposite the hotel.
Stayed 1 night in Nov 2024