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ibis budget Luzern City

1.5 star property

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Interior
Family Twin Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing
Exterior
Daily buffet breakfast (CHF 15 per person)
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet friendly
$116
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
Kellerstrasse 6, Lucerne, 6005
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪12 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed

7.8 out of 10
Good
(73 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing

Double Room, Multiple Beds

7.8 out of 10
Good
(63 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Twin Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Family Twin Room, Multiple Beds

7.8 out of 10
Good
(23 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

ibis budget Luzern City

Lucerne hotel with free in-room WiFi
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Lucerne hotel also offers a vending machine, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Ibis budget Luzern City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 15 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 7 for children
  • Covered self parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number KZV-SLU-000086

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 345 out of 1080 reviews
Rating 8 - Good. 400 out of 1080 reviews
Rating 6 - Okay. 200 out of 1080 reviews
Rating 4 - Poor. 68 out of 1080 reviews
Rating 2 - Terrible. 67 out of 1080 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This is a budget hotel. The rooms are very small, with small cubicles for shower and toilet. A curtain divides the beds from the shower & toilet doors. There are no bedside tables, or tea/coffee making facilities. Two small paper cups were provided. The room was very clean, and the beds are comfortable. Large, white soft towels provided. The blow dryer needed to be requested from Reception (after paying a 20CHF deposit - which was returned when blowdryer was returned). 3.5CHF was charged to store luggage.
Stayed 1 night in Sep 2025

6/10 Okay

Qiang

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Sep 2025

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Very good in general
Stayed 2 nights in Sep 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. No extras.
Stayed 3 nights in Sep 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget stay in Luzern

It was a budget hotel but close to buses, trains and walking distance to lake and cafes. Toilet was snug but shower was ok. Bed was comfy. Staff were very helpful and friendly. We only wanted a bed and were out each day.
Stayed 3 nights in Sep 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Shared above
Stayed 3 nights in Sep 2025

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

David V

Stayed 1 night in Aug 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, however it was very small. The shower doors are also see through.
Stayed 2 nights in Aug 2025

8/10 Good

Christelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the bathroom style, of having the sink in the bedroom, the toilet in an other cubicle and the shower in the bedroom! Reason for only 4 stairs.
Stayed 4 nights in Aug 2025

8/10 Good

HARPREET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, I didnt like the fact you have to pay for luggage drop off before check in time
Stayed 2 nights in Aug 2025

2/10 Terrible

Gaurav

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recommendation would be to avoid this property if you can. The was a ghost effect with the lights where they would turn on on it's on even after multiple tries. The staff at one time shut of the light at mid night and woke us up with an option to move to a different location (not room but a different hotel). All in the middle of night with a kid. At one time they also joked (assume they did) about ghosts. I would recommend to stay away from this place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great especially Joyce who went out of her way to accommodate our needs.
Stayed 2 nights in Aug 2025

8/10 Good

Peter, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service
Close to train station , has to walk around due to the train track. Lots of fast food store around the station. The room I have is very small. Shower box, sink and toilet are all desperate. It means if you step out of the shower box, you’ll find yourself in the room already. Toilet has a door. You have to open the door before taking the first step out,
Stayed 1 night in Aug 2025

10/10 Excellent

Tat Hoi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & easy to access.
Stayed 3 nights in Aug 2025

2/10 Terrible

ELIAN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very uncomfortable, tiny, pricy, literally no space for anything, no private bathroom. It is a joke to call that a room Stuff was very polite and friendly
Stayed 3 nights in Aug 2025

8/10 Good

Mike

Stayed 1 night in Aug 2025

8/10 Good

michella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

meng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like there is no hair dryer in the room
Stayed 1 night in Aug 2025

2/10 Terrible

Fangmei

Stayed 2 nights in Aug 2025

2/10 Terrible

Mariola

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wouldn’t recommend staying in this hotel .I made mistake not reading the reviews…..Incredibly small rooms ,damp smell,mold in the bathroom, misleading pictures on the website.
Stayed 1 night in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

YI-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Budget priced
Stayed 1 night in Aug 2025