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ibis budget Luzern City

1.5 star property

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Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi
Exterior
Exterior
Interior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet friendly

Explore the area

Map
Kellerstrasse 6, Lucerne, 6005
  • Chapel Bridge
    ‪12 min walk‬
  • KKL Lucerne
    ‪12 min walk‬
  • Swiss Transportation Museum
    ‪5 min drive‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Family Twin Room, Multiple Beds

7.8 out of 10
Good
(18 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed

8.0 out of 10
Very good
(59 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Double Room, Multiple Beds

7.8 out of 10
Good
(50 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, soundproofing, free WiFi

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(9 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis budget Luzern City

Lucerne hotel close to Chapel Bridge
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Lucerne hotel also offers a vending machine, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Ibis budget Luzern City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 14 for adults and CHF 7 for children
  • Covered self parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 1012 reviews
Rating 8 - Good. 378 out of 1012 reviews
Rating 6 - Okay. 181 out of 1012 reviews
Rating 4 - Poor. 67 out of 1012 reviews
Rating 2 - Terrible. 61 out of 1012 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mohammed, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Room are very small. Not recommended for family with kids. No closet for clothes. Room only has beds. No hair dryer, coffee maker or ironing board. If you are traveling from US or Canada, these are not the spacious rooms we are used to of. But rooms are clean and inexpensive compared with other hotels.
Stayed 6 nights in Mar 2025

6/10 Okay

Yvonne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Budget Hotel

Generally the place is ok except it’s small and bath area like a ‘cylinder’. Able to sleep well compared to two other earlier accommodations we put up. Staff is friendly. We need to pay CHF10 for early check in. Luggage per piece chargeable at CHF3 if you need a place to store before check in. Room is clean. No kettle and hairdryer provided.
Stayed 2 nights in Apr 2025

8/10 Good

Miho

Very conveniently located. Clean and staff friendly. I will stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arsalan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very cooperative and understanding.
Stayed 1 night in Apr 2025

8/10 Good

Grace

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean but small. There is a supermarket called DENNER nearby, selling groceries at reasonable price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto e banheiro bem pequeno porém não me atrapalhou em nada já que só íamos pra o quarto para dormir. Com relação a limpeza não tenho o que reclamar, estava ótima. Café da manhã também muito bom,
Stayed 3 nights in Apr 2025

8/10 Good

Shiu Tung, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mountain view from room
Stayed 2 nights in Apr 2025

2/10 Terrible

Batya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
“This hotel was absolutely terrible. The rooms were tiny and uncomfortable. The so-called ‘bathroom’ was just a small tube-like space with no proper toiletries, and the toilet was so cramped there was no room for my legs. It was one of the worst hotel experiences I’ve ever had. On top of that, they charge extra just to store your luggage—3 francs per suitcase! If you arrive early, you have to pay an additional 10 francs. It’s a complete rip-off. Avoid this place at all costs!”
Stayed 2 nights in Apr 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Angelo

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Wolf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Sridhar

Stayed 3 nights in Feb 2025

8/10 Good

LIVIA

Stayed 3 nights in Feb 2025

6/10 Okay

Robert, Orange Park

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Room has a slatted see thru shower, toilet has a door that doesn't latch nor lock. You can only separate those areas with a curtain by the bed. Not very private at ALL! No kettle, fridge, nor microwave in the room. No hair dryer. One towel each, one pillow each unless you ask. Hot water free in the lobby, bring your own tea bags or coffee sachets. There is a microwave in the lobby. Cup of coffee is 3.50, breakfast is continental and 14chf you can add on. We did not. On the positive side, the room was clean, we felt safe, it's directly across from a bus stop into town, and easily walkable to town and the train station. Note: if you walk in for a room, it's upwards of 200chf a night on their board. Make sure you book third party, we paid HALF that on an app!!
Stayed 2 nights in Mar 2025

8/10 Good

Umt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Lúcia Osana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício excelente!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Carlie-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. And always at the desk. Cleaners were friendly too. For the budget price, I was very impressed.
Stayed 4 nights in Feb 2025

8/10 Good

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Was very accommodating and welcoming. Exactly what you are looking for with the price point is what you are going to get! Only issue we truly had was our windows would not fully close.
Stayed 3 nights in Feb 2025

4/10 Poor

Macauley

Stayed 1 night in Feb 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Jan 2025