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ibis Styles Luzern

3.0 star property

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In-room safe, desk, free WiFi, bed sheets
Standard Room | In-room safe, desk, free WiFi, bed sheets
Exterior
Exterior
Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
Friedenstrasse 8, Lucerne, LU, 6004
  • Glacier Garden
    ‪2 min walk‬
  • Hertensteinstrasse
    ‪2 min walk‬
  • Lion Monument
    ‪3 min walk‬
  • Emmen Air Base (EML)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel de la Paix

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very Good, (910)
The price is $147
per night
$163 total
includes taxes & fees
Mar 19 - Mar 20
Hotel de la Paix

About this property

ibis Styles Luzern

3-star Lucerne hotel close to Chapel Bridge
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ibis Styles Luzern offers 115 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Ibis Styles Luzern is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Languages

English, French, German, Hindi, Italian, Portuguese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • Elevator

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults, and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number KZV-SLU-000046

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

ibis Styles Luzern Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 252 out of 848 reviews
Rating 8 - Good. 372 out of 848 reviews
Rating 6 - Okay. 151 out of 848 reviews
Rating 4 - Poor. 56 out of 848 reviews
Rating 2 - Terrible. 17 out of 848 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tracy, Bedford

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Allison, Stoney Creek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with a great location! Highly recommend!
Stayed 1 night in Oct 2024

4/10 Poor

Ibet

Disliked: Cleanliness, property conditions & facilities
It was not that clean
Stayed 1 night in Sep 2024

8/10 Good

Hang

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a standard room, the one we got for first 2 nights were not good because it was behind the elevator, then I told the front desk, they changed for us much better room without charge extra, they try to accommodate and make us happy, very nice staffs. Thank you
Stayed 2 nights in Sep 2024

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very helpful and friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and perfect location wi to in walking distance to food/local sites.
Stayed 2 nights in Sep 2024

4/10 Poor

Thiravat

Traveled with family
Disliked: Property conditions & facilities
Bed sheet and pillows smell so bad like it’s never changed
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlotte, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three of us shared a room with 2 twins and a sofa bed. The sofa bed was in the first half of the room but had no lighting in it so couldn't read at night. There was only 1 desk chair to sit on so no getting comfortable. The staff were great and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room in Lucerne
Stayed here solo when I extended a group travel tour. This location is extremely accessible to old town, restaurants, shops, and a grocery store. Check-in was quick and there’s two elevators to get you room. I think I was upgraded to a balcony room. Bed, space, bathroom were all great. And good pillows!! If you’ve stayed around Europe you know how rare good pillows are. I would recommend this location.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Ok for one night, nothing exceptional, make sure you understand you will be sharing shower/toilet with other guests.
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Small room but very clean and sufficient for our needs. Excellent restaurant round the corner and 2 minutes walk from the promenade along the lakeside.
Stayed 3 nights in Sep 2024

6/10 Okay

Chialing

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is run down. Our room has a moldy smell especially in the bathroom. Had to keep all windows open during the night. The location is convenient to nearby tourist spots and train station.
Stayed 2 nights in Sep 2024

8/10 Good

Aloke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A quiet hotel, conveniently located right in the centre of the town. Helpful front office. Where it fell short was very poor room service.
Stayed 3 nights in Aug 2024

6/10 Okay

James

Stayed 2 nights in Aug 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small and not particularly well laid out, but the premises were clean and the location was convenient. Internet service worked well. The breakfast option, at CHF22/day, seemed expensive and was not tried.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michel, Bern

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price/value, excellent breakfast, modern and practical rooms with A/C
Stayed 1 night in Aug 2024

4/10 Poor

Hyeryen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mohammed Hassan Shah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Firdos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for a 3 star hotel as hotel was run down and looking tired. Room faced an office building and had no sheets for privacy, towels old, bed outdated, shower stall vey small with high ledge and small opening, carpets in corridors has stains and needed replacing. Also very noisy neighbourhood! At best only worth $100-120 per night!
Stayed 3 nights in Aug 2024

4/10 Poor

Amit

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bait and Switch. Photos don't match the real rooms
The room we booked online had a different view and picture. When we booked ourselves in, we were given a room on the 3rd floor while my brother's family was given a room on the 4th floor. The rooms were very different even though we booked the same type of room. The room on the third floor had dirty carpet and hardly any space. When I complained, I was told that all other rooms were sold out. I was going to stay at a different hotel the next day and was then given a room on the 5th floor which was more updated so I did not change the hotel. Look at the attached picture of the carpet from the 3rd floor. It was extremely dirty and sticky. Will not recommend this hotel to anyone
Stayed 3 nights in Aug 2024

6/10 Okay

Amir, Lake Ronkonkoma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good not bad
Stayed 1 night in Aug 2024

8/10 Good

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
-
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024