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ibis Styles Luzern

3.0 star property

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Photo gallery for ibis Styles Luzern

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Miscellaneous
Exterior
Daily continental breakfast for a fee
Standard Room | In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly
$132
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
Friedenstrasse 8, Lucerne, LU, 6004
  • Place, Lake Side Promenade
    ‪3 min walk‬
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪10 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(7 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(12 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

ibis Styles Luzern

3-star Lucerne hotel with free WiFi
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ibis Styles Luzern offers 115 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Ibis Styles Luzern is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • Elevator

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults, and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number KZV-SLU-000046

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

ibis Styles Luzern Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 314 out of 986 reviews
Rating 8 - Good. 405 out of 986 reviews
Rating 6 - Okay. 178 out of 986 reviews
Rating 4 - Poor. 70 out of 986 reviews
Rating 2 - Terrible. 19 out of 986 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! The staff were friendly and accommodating.The only little hiccup was that there wasn’t an in-room fridge, but everything else was great. Plus, getting around was a breeze, and we were just a short stroll away from the city center. Overall, a great experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 3 nights in Aug 2025

10/10 Excellent

Breanna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! 10/10 would recommend
Stayed 2 nights in Aug 2025

8/10 Good

Adele, Wynnewood

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ibis styles was nicely renovated inside a nice, old building. The staff, especially Barbara at reception, were fabulous. The room was modern but small. The bathtub with inadequate splash shield, let the shower spill onto the floor. Photos suggested a stall shower, which I would have preferred. No face cloths or bars of soap were available. There was no refrigerator, although indeed none was promised. The breakfast was better than average.
Stayed 2 nights in Aug 2025

4/10 Poor

Alejandro

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Air-conditioning was broke, despite I asked for assistance to fix it up they simply say maintenance already check and all is good but inside the room was almost 32 C… Uncomfortable bed and third sofa bed terrible… absolutely do not recommend it whatsoever…
Stayed 1 night in Aug 2025

6/10 Okay

Paula

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
THE hotel location was good but the amenities in the room were scarce. The AC did not work well The room was hot and humid I asked to please have technician look at it but it never cooled down. Was hard to sleep witj the room so warm
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
The location was good, although farther away from the train station than I expected. It was like a European version of a Motel 6. Most of the staff were friendly and helpful. But a few requests (like an extra towel) relieved some bad attitude. Not worth the price we paid.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience here. Staff were helpful and room was clean and spacious.
Stayed 3 nights in Aug 2025

4/10 Poor

Maybea

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy and smelly, no amenities in the room, the mattresses were quite uncomfortable. Extremely expensive for the quality and service received. Wouldn’t stay here again .
Stayed 2 nights in Aug 2025

4/10 Poor

Diptendu

Stayed 1 night in Aug 2025

4/10 Poor

Joga, valley park

Disliked: Amenities, property conditions & facilities
--'
Stayed 1 night in Jul 2025

2/10 Terrible

Rand

Disliked: Property conditions & facilities
The staff and location is good , rooms are very small , so much overpriced
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is in a great location for a relatively affordable price - for Lucerne! The breakfast is more than enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located and very clean. Flexible with check in and out times.
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is older and rooms are small and outdated. Staff has all been very kind
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The air cooling system kept the room comfortable. It was clean and in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. 5-10min easy walk from main train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Location Close To Lake Lucerne

The room was a good size but with a rather bland in design. The bed was large and comfortable. The AC seemed to struggle to maintain temperature and was quite loud. The shower also had a couple of issues. First was that, like the AC, the temperature control didn’t work very well. The water temperature would vary from luke warm to uncomfortably hot at times - without you adjusting it. Also the shower had two opening corners that were missing gaskets at the bottom so a lot of water ended up on the floor unless you were very careful. The location of the hotel made it easy visit a lot of tourist spots on foot. The included breakfast was reasonably good. The items were oddly distributed so you had to look for things that would normally be together e.g. butter near the bread.
Stayed 1 night in Jun 2025

8/10 Good

Moises, Garden Grove

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were great. Parking can be an issue.
Stayed 1 night in Jun 2025

4/10 Poor

Naren

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a strange odor that lingered throughout our stay, which made it uncomfortable. The hallway carpets looked old and poorly maintained. Breakfast was very minimal and underwhelming. For $350 a night, It’s not the best value. The folks in the reception are really good though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel. Very walkable and comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric Ricardo

Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jun 2025