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ibis Styles Luzern

3.0 star property

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In-room safe, desk, free WiFi, bed sheets
Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Exterior
Standard Room | In-room safe, desk, free WiFi, bed sheets
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly
$250
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Friedenstrasse 8, Lucerne, LU, 6004
  • Lion Monument
    ‪3 min walk‬
  • Chapel Bridge
    ‪10 min walk‬
  • KKL Lucerne
    ‪11 min walk‬
  • Zürich (ZRH)
    ‪51 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(7 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

ibis Styles Luzern

3-star Lucerne hotel close to Chapel Bridge
Coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Ibis Styles Luzern offers 115 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Ibis Styles Luzern is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • Elevator

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per stay

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults, and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number KZV-SLU-000046

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

ibis Styles Luzern Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 285 out of 935 reviews
Rating 8 - Good. 392 out of 935 reviews
Rating 6 - Okay. 169 out of 935 reviews
Rating 4 - Poor. 70 out of 935 reviews
Rating 2 - Terrible. 19 out of 935 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sujata

Traveled with family
Liked: Cleanliness, property conditions & facilities
For our room the AC vents were not distributed evenly so only part of the room was getting cool. The breakfast was good even for vegetarian guests. The dining area is accessible even in the evening so guests can enjoy take away dinner.
Stayed 3 nights in Jun 2025

10/10 Excellent

Miriam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff nice. Room big. Coffe downstairs so good. Foosball in waiting room , nice. Location was perfect for us! Near a mcdonalds for our kiddos. Cheapest foood around:-)
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfy, and staff was very friendly at the front desk. We did not utilize the restaurant.
Stayed 1 night in May 2025

6/10 Okay

JUDITH

Convenient location. Hairdryer didn’t work. Could use some updates, but good overall.
Stayed 2 nights in May 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

6/10 Okay

nongnooch

It is the
Stayed 1 night in May 2025

8/10 Good

robert, tucson

Stayed 1 night in May 2025

8/10 Good

Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Amar

Traveled with family
Liked: Cleanliness
The hotel is conveniently located with transport facilities and is walking distance to rhe Lucerne train station. However, we had two issues, we had booked for three people and they had only two people on their system, said it was an issue with Expedia who had failed to communicate with them the correct detais; the other issue was there was no hot water on the first day of our stay and staff did not communicte this with us.
Stayed 5 nights in Apr 2025

2/10 Terrible

Caitlin

Stayed 1 night in Apr 2025

10/10 Excellent

Cyn, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decore was elegant. Staff was very kind and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Cyn, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well taken care of by the staff. Clean and comfortable surroundings.
Stayed 1 night in Apr 2025

4/10 Poor

Sum Wai

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The middle section of sofa bed slopes downward, hard to sleep. Not recommended to book a family room for 4. Price is almost double of two rooms and size is for 2.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good location -walkable
Stayed 1 night in Apr 2025

10/10 Excellent

Mina

Stayed 2 nights in Mar 2025

10/10 Excellent

Pavel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nevertheless very quiet at night. Simple but very clean and has everything you need. Only exception: No fridge at the room AND no ice machine. So no possibility to cool your water and other drinks. Bottom line: can really recommend!
Stayed 2 nights in Apr 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Had a wonderful stay at this hotel! The room was spotless, and the entire property was well-maintained. The breakfast buffet was excellent, with a great variety of fresh options. The location was convenient—just a short bus ride to downtown. Would definitely stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Patchareeporn, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was very nice and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Lai Yoke

Traveled with family
Liked: Cleanliness, staff & service
Basic amenities. Walkable from the main train station and the tourist spots. Hotel a bit outdated but we are fine. Front desk staffs are the big credit.
Stayed 1 night in Feb 2025

8/10 Good

yvonne

Traveled with family
Great location helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

hassan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lay Khee

Stayed 1 night in Dec 2024

6/10 Okay

david

Stayed 2 nights in Dec 2024