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Hotel Le Stelle - self check-in

3.0 star property

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Photo gallery for Hotel Le Stelle - self check-in

Pool
Restaurant
Exterior
Hair dryer, slippers, towels, soap
In-room safe, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
$151
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
3 Hirschenpl., Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪1 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room | In-room safe, free WiFi, bed sheets

Economy Single Room

7.6 out of 10
Good
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets

Standard Single Room

7.4 out of 10
Good
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, free WiFi, bed sheets

Superior Single Room

7.4 out of 10
Good
(6 reviews)
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Le Stelle - self check-in

3-star hotel in Old Town Lucerne
This smoke-free hotel features a restaurant, a front-desk safe, and free WiFi in public areas. Housekeeping is available on request.
Hotel Le Stelle - self check-in offers 10 accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary.

Hotel Le Stelle - self check-in is a smoke-free property.

Japanisch und koreanisch - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • Japanisch und koreanisch

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Le Stelle
Le Stelle Self Check In
Hotel Le Stelle self check in
Hotel Le Stelle - self check-in Hotel
Hotel Le Stelle - self check-in Lucerne
Hotel Le Stelle - self check-in Hotel Lucerne

Reviews

Hotel Le Stelle - self check-in Reviews

7.0

Good

7.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 65 out of 285 reviews
Rating 8 - Good. 93 out of 285 reviews
Rating 6 - Okay. 65 out of 285 reviews
Rating 4 - Poor. 35 out of 285 reviews
Rating 2 - Terrible. 27 out of 285 reviews

Reviews

8/10 Good

Brian

Stayed 1 night in Aug 2025

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities
The only real positive thing was the location in the old town - which is beautiful. Unfortunately we arrived when it was extremely hot and the room is not suitable.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamorah

Liked: Property conditions & facilities
Easy check in
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Wouldn’t recommend, even for the cost savings

The check-in process was a nightmare. They said in the email that we could drop our luggage off at 10:30 but no one was there to help. They messed up the details of my reservation and it took soooo long to sort out and get me in my room. We only had 1 day to enjoy Lucerne and the surrounding area and it took 2 hours to get my luggage and room sorted. The room is in really rough shape and the overhead lights were BOTH burnt out so the only light we had in the evening was a small reading light attached to the bed. The no AC was expected but the higher than normal August temperatures made the room extremely uncomfortable. Honestly, the hassle of trying to get into this room and store our luggage safely was so rough that I would NOT recommend booking this hotel. (And I almost never leave reviews — it was truly just that bad.)
Stayed 2 nights in Aug 2025

8/10 Good

Gina

Liked: Cleanliness
Pretty decent place, location is great. The self check in was not great though, we luckily were able to get our key card but the machine froze on us and reset. It was past midnight when we checked in so if anyone else came after us they would be unable to get their card because the machine was not working. Room was clean.
Stayed 1 night in Aug 2025

6/10 Okay

CHI KEI,

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photos look much nicer than the real setting.
Stayed 2 nights in Aug 2025

6/10 Okay

Dru

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Property was average but the location was a plus
Stayed 2 nights in Aug 2025

8/10 Good

KRISTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a single economy room which was a tiny space but perfect for a solo traveler. Was not able to use safe as it was locked when i arrived. Was not able to use the self check in due to the fact that American credit card didn't have a pin to check in. Perfect location to roam around Lucerne. Just the basics but clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the middle of old town. Room was nice and clean. Just fyi you do have to go up one flight of stairs before getting to the elevator
Stayed 1 night in Jul 2025

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

FRANCIS

Liked: Cleanliness
Disliked: Staff & service
Small room, no AC, no staff. Average room.
Stayed 1 night in Jul 2025

8/10 Good

Sohil

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very small room, lift is ultra slow and not comfortable for long stay. Pls book only if you have no other choice and have to stay only for a night.
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities

Wonderful Location!!!!

Great location in the old city!!! Liked the room. No AC but fan was ok, the beams are the ambiance but the hazard. Elevator but it pnly starts one floor up so luggage has to go up one flight of stairs. Refridgerator did not work. Bed had some serious lumps. Would definitely stay again. Self checkin went smoothly except they only show your room number once. MEMORIZE IT QUICKLY, IT WILL NOT BE ON YOUR KEY CARD!
Stayed 1 night in Jul 2025

10/10 Excellent

Vishal Jitendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, rooms are luxurious
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Stayed 1 night in Jul 2025

8/10 Good

Anj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 1 night and we had a restful stay. Self check-in was quick and easy. The owner allowed us to leave our luggage bec we arrived earlier than check-in time. He was kind and accommodating. I loved the area because it is in the heart of Lucerne, in the old town. Stepping outside of the hotel felt like visiting the olden times. Easy 8-min walk to the train station. 2-min walk to the Chapel Bridge. 12-min walk to the Lion Monument. The reason I gave 4 was because the stairs and floor are very creaky. Maybe because the building is old. There is no aircon but there were 2 small fans and they worked fine. The room is small but enough for a 1 night stay.
Stayed 1 night in Jul 2025

2/10 Terrible

RUSSELL

Disliked: Staff & service, property conditions & facilities, room comfort

Not a good experience.

The room was very small and hot as there is no air conditioning, the wi-fi was spotty at best. We had to park a long way away from the hotel in a multi story car park. Street access to the building was limited. The room only had 3 plugs one in the bathroom and one was being used by the fan so charging electronics was an issue. Even though we booked and paid for 2 days we only stayed one night and moved on as it was very uncomfortable.
Stayed 2 nights in Jun 2025

4/10 Poor

Rachel

Traveled with family
Disliked: Property conditions & facilities
The shower didn't drain unless you stopped the water several times while showering and there was a bit of mold at the bottom of the glass. The mattress was quite thin - we can usually sleep on almost anything but we found the bed very uncomfortable. The location was great - close to shops, restaurants and transportation. We had a good time in Lucerne.
Stayed 2 nights in Jul 2025

8/10 Good

Gareth

Liked: Cleanliness, property conditions & facilities, room comfort
Room was on top floor, and a little hot without air con, otherwise value for money and a great location
Stayed 2 nights in Jul 2025

6/10 Okay

RODICA, MISSISSAUGA

Stayed 1 night in Jun 2025

4/10 Poor

Charlotte

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 2 nights in Jun 2025

2/10 Terrible

Cassandra

Stayed 2 nights in Jun 2025

8/10 Good

Leidianne

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jun 2025

4/10 Poor

Greg

Disliked: Cleanliness, amenities, property conditions & facilities
The room was stifling, filthy, no screens in the windows and generally in poor condition.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good find

Thank goodness there was a lift to the fifth floor. The room was very small and difficult to negotiate as low beams, however felt very safe and comfortable, the bathroom was very good. I really enjoyed my stay here
Stayed 2 nights in Jun 2025