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BOUTIQUE Hotel by Continental Park

4.0 star property

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BOUTIQUE Pilatus Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Breakfast, lunch and dinner served
Front of property
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Gym
  • Pet friendly
  • Parking available

Explore the area

Map
Morgartenstrasse 13, Lucerne, 6002
  • KKL Lucerne
    ‪5 min walk‬
  • Chapel Bridge
    ‪6 min walk‬
  • Lucerne Town Hall
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪64 min drive‬

Room options

View all photos for DESIGN Double Room

DESIGN Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

DESIGN Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for PARK Triple Room

PARK Triple Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

PARK Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for PARK Single Room

PARK Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

PARK Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for BOUTIQUE Double Room

BOUTIQUE Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

BOUTIQUE Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for BOUTIQUE Pilatus Suite

BOUTIQUE Pilatus Suite | Living area | 22-inch flat-screen TV with satellite channels, TV

BOUTIQUE Pilatus Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

BOUTIQUE Hotel by Continental Park

4-star Lucerne hotel walkable to Chapel Bridge
This hotel features a restaurant, a fitness center, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
BOUTIQUE Hotel by Continental Park offers 25 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. 13 meeting rooms are available. This Lucerne hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

BOUTIQUE Hotel by Continental Park has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bellini Locanda Ticinese - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 32 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 for adults and CHF 15 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bellini Locanda Ticinese

Things to do

  • Bicycle rentals
  • Gym
  • Helicopter/airplane tours

Family friendly

  • Art supplies
  • Children's dinnerware
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 30 for adults and CHF 15 for children
  • Self parking fee: CHF 32 per day
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

PARK by Continental Hotel
By Continental Park Lucerne
BOUTIQUE Hotel by Continental Park Hotel
BOUTIQUE Hotel by Continental Park Lucerne
BOUTIQUE Hotel by Continental Park Hotel Lucerne

BOUTIQUE Hotel by Continental Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 185 reviews
Rating 8 - Good. 47 out of 185 reviews
Rating 6 - Okay. 6 out of 185 reviews
Rating 4 - Poor. 10 out of 185 reviews
Rating 2 - Terrible. 2 out of 185 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Klara

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

This hotel should be rated a 3 stars, but 4 stars.

There was a construction in the hotel and they did not notify first of all. And when the crazy drilling sound began, they said it is unavoidable from 9am-6pm, but the following morning really loud drilling started from 7:30am. I made audio recordings as proof. It felt like right above my room but hotel said it is entire floors. Horrible. If I knew this was on, I would've changed the hotel. The room was quite dark and light was not enough, and it was cold and they heater was not working. The gym was pathetic and it was broken anyway - a tiny room with two broken old machine. They should not list gym as an option to be fair. The bed was not comfortable and very small - it was not the quality of 4 star- hotel. They also did not have a choice of late check out.
Stayed 1 night in Jan 2025

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!! Friendly staff, comfortable room, great location!!
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very warm welcome from the moment we walked in. and the staff went out of their way to make us feel comfortable. The room was quite and very comfortable. Location was great!!
Stayed 2 nights in Nov 2024

8/10 Good

Kelly Kim Phuong

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Highland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with a decent location
Stayed 2 nights in Oct 2024

10/10 Excellent

Larry, Irving

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the proximity of train station and attractions. Friendly staff. Tasteful decor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very basic room for the price. Limited space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles, Williamsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal service we received was excellent, including recommending and booking things to do: Pilatus golden circle loop was a fantastic day and greatly enjoyed. Boat cruise on Lake Luzern made for a perfect afternoon. All activities were easily accessible from the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Khloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Enjoyed our stay. Great location, helpful staff. Good breakfast with several options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and hotel. Probably not worth the price but overall good
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet new hotel. Nice air conditioned room. 2 elevators, great breakfast. Near all attractions. Has a garage
Stayed 1 night in Jul 2024

8/10 Good

Manijeh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melody, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient to all the great places. Love their alfresco dining.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Clarence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose a junior suite as I wake up much earlier than my wife. The suite had good amenities, had been recently renovated, and had a very comfortable bed w soft pillows, which was not that common to my surprise in Switzerland! Staff were helpful although when we arrived it was crowded so had to wait to check-in. Location is great-next to train station but safe good neighborhood. Orbitz sends the wrong address where there's no entrance; correct address is for Continental Park Hotel right around the corner
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesus

Stayed 5 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024