*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Mandarin Oriental Palace, Luzern features a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.
This 5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 4725 square feet (439 square meters) include conference space. This Belle Époque hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.
Mandarin Oriental Palace, Luzern has designated areas for smoking.
- Library
- Express check-in
- Couples/private dining
- Children's games
- Elevator
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Conference space
- Spa treatment room(s)
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Year Built - 1906
- Dry cleaning/laundry service
- Steam room
- Self parking (surcharge)
- Sauna
- Valet parking (surcharge)
- Number of coffee shops/cafes - 1
- Wheelchair accessible
- Food and water bowls
- Safe-deposit box at front desk
- Conference space size (meters) - 439
- Spa services on site
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 4
- 24-hour business center
- Concierge services
- Conference space size (feet) - 4725
- Snack bar/deli
- Designated smoking areas
- Ballroom
- Total number of rooms - 136
- 24-hour fitness facilities
- Number of buildings/towers - 1
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Soundproofed rooms
- Snack bar/deli
- Sofa bed
- Free cribs/infant beds
Room Amenities
Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Television
- Cable/satellite TV service
- Alarm clock
- Free newspaper
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Satellite TV service
- Flat-panel TV
- Individually decorated
- Pillow menu
- TV size measurement: inch
- Bathtub or shower
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Minibar (stocked, free items)
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Highchair
- Toilet with electronic bidet
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Baby bath
- Baby monitor
- Changing table
- Children's books
- Child-size bathrobes
- Child-size slippers
- Toothbrush and toothpaste available
Parking
Self parking (surcharge)
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Quai 10 - Onsite restaurant.
MOzern Bar & Brasserie - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.
Minamo - Onsite sushi bar. Reservations are required. Open select days.
Colonnade - Onsite fine-dining restaurant. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.
Spa Services
SPA Bellefontaine has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
- Sauna in spa
- Steam room in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
- Kayaking nearby
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
- Tourism fee: CHF 2.80 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CHF 50.00–50.00 for adults, and CHF 25.00–50.00 for children
- Self parking fee: CHF 55 per day
- Valet parking fee: CHF 55 per day
- Pet fee: CHF 50 per pet, per day
- Rollaway bed fee: CHF 190.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at anytime
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.
UnionPay
Staffed front desk
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CHF 190.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of CHF 50 per pet, per day
- Dogs only
- Food and water bowls are available
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Luzern Palace
- Palace Luzern
- Palace Luzern Hotel
- Palace Luzern Hotel Lucerne
- Palace Luzern Lucerne
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.
Hotel Reviews
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