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Galaxy Apartments

3.5 star property

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Photo gallery for Galaxy Apartments

Design Apartment | Individually decorated, individually furnished, laptop workspace
43-inch LED TV with cable channels, TV
Comfort Apartment | In-room dining
Deluxe Apartment, City View | Individually decorated, individually furnished, laptop workspace
Comfort Apartment | Individually decorated, individually furnished, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Kitchen
  • Laundry
  • Free WiFi
$130
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
13 Gibraltarstrasse, Lucerne, LU, 6003
  • Place, Chateau Guetsch
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Place, Lucerne Town Hall
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Family Apartment, Courtyard View

Individually decorated, individually furnished, laptop workspace

Family Apartment, Courtyard View

  • 914 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Sofa Beds

View all photos for Family Apartment, City View

Individually decorated, individually furnished, laptop workspace

Family Apartment, City View

7.0 out of 10
Good
(2 reviews)
  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 1 Twin Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Double Bed with Sofa bed, Non Smoking, City View

43-inch LED TV with cable channels, TV

Standard Studio, 1 Double Bed with Sofa bed, Non Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Studio, 1 Double Bed with Sofa bed, City View

Economy Studio, 1 Double Bed with Sofa bed, City View | Individually decorated, individually furnished, laptop workspace

Economy Studio, 1 Double Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Non Smoking

Individually decorated, individually furnished, laptop workspace

Family Apartment, 2 Bedrooms, Non Smoking

  • 914 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Sofa Beds

View all photos for Basic Studio, 1 Double Bed with Sofa bed, Non Smoking

43-inch LED TV with cable channels, TV

Basic Studio, 1 Double Bed with Sofa bed, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | Individually decorated, individually furnished, laptop workspace

Deluxe Apartment, City View

  • 1184 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Executive Studio, Non Smoking

Television

Executive Studio, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Studio, Non Smoking

Television

Executive Studio, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Apartment

Basic Apartment | In-room dining

Basic Apartment

  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Studio, Non Smoking

Television

Executive Studio, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Studio

Individually decorated, individually furnished, laptop workspace

Basic Studio

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Studio

Individually decorated, individually furnished, laptop workspace

Basic Studio

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Individually decorated, individually furnished, laptop workspace

Exclusive Apartment

  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Sofa Beds

View all photos for Comfort Apartment

Comfort Apartment | Individually decorated, individually furnished, laptop workspace

Comfort Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Individually decorated, individually furnished, laptop workspace

Family Apartment

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Large Twin Sofa Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Individually decorated, individually furnished, laptop workspace

Standard Apartment

  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 1 Large Twin Bed, 1 Double Sofa Bed and 1 Queen Sofa Bed

View all photos for Classic Apartment

Classic Apartment | Living room | 43-inch LED TV with cable channels, TV

Classic Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Apartment

Design Apartment | Individually decorated, individually furnished, laptop workspace

Design Apartment

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Double Sofa Beds

Business Apartment

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds and 2 Double Sofa Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Galaxy Apartments

3.5-star Lucerne apartments with kitchens
Along with a snack bar/deli, this smoke-free apartment building has dry cleaning and laundry facilities. Other amenities include express check-out. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find an LED TV with cable channels, and other amenities include free WiFi and a coffee/tea maker.
Galaxy Apartments offers 21 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and portable fans.

The apartment offers a snack bar/deli. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Lucerne apartment also offers laundry facilities, dry cleaning/laundry services, and express check-out.

Galaxy Apartments is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (CHF 30 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Dining

  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 43-inch LED TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: CHF 30 per pet per stay

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 21 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: CHF 30
Late check-in subject to availability
Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of CHF 30 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 200 per accommodation, per stay
  • A tax is imposed by the city: CHF 2.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 275 per vehicle (one-way, maximum occupancy 7)
  • Nearby parking fee: CHF 30 per day
  • Pet fee: CHF 30 per pet, per stay
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Star Vacation Homes Lucerne Apartment
Star Vacation Homes Lucerne
Galaxy Apartments Lucerne
Galaxy Apartments Apartment
Star Vacation Homes Lucerne
Galaxy Apartments Apartment Lucerne

Galaxy Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 105 out of 346 reviews
Rating 8 - Good. 114 out of 346 reviews
Rating 6 - Okay. 72 out of 346 reviews
Rating 4 - Poor. 31 out of 346 reviews
Rating 2 - Terrible. 24 out of 346 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Eliza

Traveled with partner
Liked: Cleanliness
Located in a quiet place away from the hustle bustle which was nice but that means you walk 20 mins to the centre or take a bus and fewer dining options around. Quality of the furniture was poor. The elevator wasn't working on 1 of the days. Everything else was good.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kyungmee

Traveled with family
Disliked: Cleanliness, room comfort

The rate in hotel,com was overrated!

I have several kinds of issues in this staying. 1) parking discount available was in their posting in hotels's com web but they didn't any discount for me and they remove it the posting. 2) The elevator was out of order when I arrived the hotel, and my room was 5th floor it was really night mare because we had 6~7 luggages 3 of over sixty seniors 1of 30 young lady, it was really big matters fir us.and it remaind unfixed situation when we check out. 3) There was really tiny bathroom. This was the worst staying in my life. Overrall, I was disapointed a lots.
Stayed 2 nights in Aug 2025

6/10 Okay

Prashanth

Traveled with family and small children
Liked: Cleanliness, amenities
Interaction and welcoming was good. Easily accessible from station. But we were moved into the apartment where the main central light in living area was not working. We had to manage with corner light and bedside light for all five nights we stayed. Informed on the day we checked in but got a response that it is being looked at and cannot confirm when it will be fixed. We stayed for 5 nights without this issue getting fixed nor there was an attempt to make an alternate arrangement. It's also hard to believe a light can't be fixed in 5 days. We were offered to change apartment on 3rd day but it didn't work for us. It would have been better to change on the day we checked-in. Lighting was poor but we continued. Apart from this stay was Ok.
Stayed 5 nights in Aug 2025

2/10 Terrible

DEVAL VINODKUMAR

Traveled with family
Disliked: Cleanliness, room comfort

The terrible corridor

We complained on the first day because we couldn’t use the corridor to reach our apartment, as this disgusting area had not been disclosed to us when booking. However, they didn’t listen or take any action. You can see from the photos how horrible it was, and we could even see it from our bedroom. Every time I looked at it, I felt sick. There was also asbestos in the apartment, and since my nephew has many allergies, we had a terrible experience overall
Stayed 4 nights in Jul 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So if you have any mobility issues, know that stepping into and out of tub is very difficult and dangerous. There is a grab bar but it is so low that it is not functional. Also, the bed was not very comfortable , and pillows might as well have been absent. There was an oven but no pans that could be used in it. No microwave( and if the oven functions as both perhaps some written directions). The coffee maker worked great. There were 3 groceries stores in walking distance. The free transportation card was a Godsend in the wake of a heat wave. Took bus/tram a lot. Two fans helped a lot. There is a laundry room in the basement , and a drying “room” which is apparently open to all residents, we did not need to use it. Most nights it was very quiet.
Stayed 4 nights in Aug 2025

4/10 Poor

Onkar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor upkeep
Stayed 3 nights in Aug 2025

8/10 Good

Annalissa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

vinothkumar

Traveled with family and small children
Disliked: Property conditions & facilities
Accessibility is the plus, walkable to major attractions and bus terminals etc..But apartment condition is not worth for the price you are paying specially cleanliness needs to be improved. Overall an average stay experience.
Stayed 3 nights in Jul 2025

2/10 Terrible

Gina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don't normally review places but... this was awful. Host was late to check us in...emailed twice tried calling, she showed up 15min late. Stairwell smells like pee and mold. Elevator is also gross. Roaches in the bathroom. Fan in the bathroom doesn't work and it is super hot in there. Floor is sticky. Paint is peeling off the walls/ceiling/doors. Furniture is cheap ikea stuff that is worn out. Mattress is uncomfortable. Wifi name/password info wasn't accurate. Really doesn't look ANYTHING like the photos. Feels like a bait&switch scam.
Stayed 1 night in Aug 2025

6/10 Okay

Diana

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not at the center of Old Lucerne. Always travel light. You might pass the cobblestone's street and it’s hard to get with luggage’s.lol We look like stupid American there pulling our luggage’s.
Stayed 2 nights in Jul 2025

6/10 Okay

Kerstin

Traveled with family
Disliked: Cleanliness, amenities
The apartment is centrally located in proximity to many sights. The apartment was simple. We wished it was a little cleaner. The floor felt sticky and the air was stale ( like smokers in there before us). Also the fridge was shut off when we arrived and smelled bad.
Stayed 1 night in Aug 2025

6/10 Okay

Deepak

Traveled with family
Disliked: Property conditions & facilities
The property clearly mentioned laundry as a facility. When we went and inquired, they said they charge for laundry. Also the apartment is super super super small. The pics give a look of a bigger place. It is less than or around 250sq ft for the whole place. It fits a bathroom, dining table, 2 beds and kitchen. It felt like we are in a cramped space. Very suffocating.
Stayed 2 nights in Jul 2025

4/10 Poor

Saborna

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stay here for 3 nights. Very poor condition of the bathroom. Beds are not comfortable and not clean. Not equipped properly on the kitchen. Very poor cleanliness compare to standard rentals/ hotels. Couldn’t even turn on the TV.WiFi signal was poor. Never recommend to anyone.
Stayed 3 nights in Jul 2025

2/10 Terrible

Yuh Chung Albert

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible Stay – Avoid at All Costs! This was a truly terrible experience. The entrance to the apartment was unclear and confusing, making check-in frustrating. The listing was completely misleading, and the apartment itself was poorly maintained. To make things worse, it was noisy at night, and I couldn’t get proper rest. The sharp edge of the toilet even cut my finger open – extremely unsafe! Overall, a fraudulent listing and a huge disappointment. Do not recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Norhaziland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mona was quite a host for our booking and was very friendly. The apartment was clean and spacious. We had an issue about the main entrance door, after we had after checked-in. I had to wait for other people to access the building as the owner did not provide the key.
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment inside is good. Only complain was they changed the lobby door lock without telling us.. Called the lady and she said be there in 5 mins to open for us. We waited outside at least 20 mins and no one show up. End up some other people from the building open the door for us.
Stayed 2 nights in Jul 2025

6/10 Okay

Samreen

Liked: Property conditions & facilities
The room that was given to us for tiny. The kitchen was even tinier. Nothing like the pictures The comforters that were given to us were still slightly wet. It was super hot and the fans were not enough. The internet was horrible. The only thing that was good with the property was that it was a walking distance to the downtown.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Very clean and safe. Staff is excellent. Good location to access Lucerne while giving the guests a feeling of where Lucerne citizens live as opposed to upper echelon Lucerne citizens and tourist’s typically reside.
Stayed 3 nights in Jul 2025

4/10 Poor

Tom

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is construction going on right next to the room. The jackhammering and bulldozing started at 7am sharp. Our view was watching the heavy construction equipment go by our balcony. There is no AC, so to cool the place we needed to open the windows. Then construction dust got all over the apartment. Everything was dirty. The apartment was falling apart, kitchen facet was loose, cabinet doors barely hanging on and showerhead was super flimsy. They provided no hand towels or washclothes. The sponge that was there to wash your dishes was disgusting! Also Expedia says that laundry is avaliable, but you need to pay them $25 for 5 things. The laundry mat is a 10min walk. It is a nice location and you can walk everywhere. The apartment was spacious with a nice layout.
Stayed 3 nights in Jul 2025

8/10 Good

Bharanikumar

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Ruby

Stayed 4 nights in Jul 2025

6/10 Okay

Payal

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Mohit

Traveled with family
Disliked: Cleanliness, room comfort

Misleading Listing – Worst Stay Ever

This apartment was a huge disappointment. The photos on Hotels.com are completely misleading—the place is much smaller and poorly maintained. When we arrived, the Wi-Fi and fans were unplugged, and neither of the bedside lamps worked. One electrical socket didn’t work at all, and to make matters worse, there was a safety pin jammed inside an extension cord, which was a serious safety hazard. There was no hand soap in the bathroom, which is a basic necessity. The overall condition of the apartment was uncomfortable and felt neglected. Definitely not worth the price, and I feel like the owner is intentionally misleading guests. Avoid this place at all costs.
there was a safety pin jammed inside an extension cord
neither of the bedside lamps worked
Non functioning electrical outlets
Non functioning electric outlet
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property worked well as a place for my family to spread out a little after traveling in hotel rooms. It was nice to have 2 bedrooms, a living room, and a kitchen. When I booked, laundry was listed, but there was not a washing machine in the room. Overall it was walkable to everything we needed, there were grocery stores a block away, and it was a good stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Amy, Altrincham

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in wasn’t great, we had made them aware we would be arriving early and they asked for £30 we just wanted to leave our bags so gave them a time no one was there. Then when we got back at check in time again had to call as no one was there. They did only take 5-10 minutes though. The laundry facilities which says are included in the apartment actually cost £25 to use and are in a different room - this is not clear when booking. The shower is broken so you have to hold it to use it. The Tv did not work asked for logins which we didn’t have. There were only four mugs and 2 wine glasses for 5 people. There was only one key for five people which was an issue because you needed it to get in the main door and we were on floor 5. Other than that the apartment itself was spacious, the area was fab and the apartment was clean and the man who checked us in was very friendly.
Stayed 2 nights in Jul 2025