See all properties

The Lubo - self check-in

3.0 star property

Choose dates to view prices

Photo gallery for The Lubo - self check-in

View from room
Interior entrance
Interior
Superior Double Room, Kitchenette | Private kitchen
Design Opening Special | In-room safe, desk, blackout drapes, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
$166
includes taxes & fees
Feb 4 - Feb 5

Explore the area

View in a map
2 Rössligasse, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Design Double Room

Design Double Room | In-room safe, desk, blackout drapes, free WiFi

Design Double Room

7.8 out of 10
Good
(8 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Double Room, Kitchenette

Design Double Room, Kitchenette | In-room safe, desk, blackout drapes, free WiFi

Design Double Room, Kitchenette

8.6 out of 10
Excellent
(29 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Kitchenette

Triple Room, Kitchenette | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Superior Double Room, Kitchenette

Superior Double Room, Kitchenette | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Kitchenette

9.6 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Bed in 4-bed Dormitory Room (shared)

In-room safe, desk, blackout drapes, free WiFi

Bed in 4-bed Dormitory Room (shared)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 4-bed Room

In-room safe, desk, blackout drapes, free WiFi

4-bed Room

7.4 out of 10
Good
(14 reviews)
  • 226 sq ft
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Design Opening Special

Design Opening Special | In-room safe, desk, blackout drapes, free WiFi

Design Opening Special

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room with private bathroom

Economy Double Room with private bathroom | In-room safe, desk, blackout drapes, free WiFi

Economy Double Room with private bathroom

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio
Hotel Schlüssel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
4.5 out of 5, Wonderful, 224 reviews
Hotel Schlüssel

About this property

The Lubo - self check-in

3-star hotel in Old Town Lucerne
This smoke-free hotel features express check-out, a front-desk safe, and free WiFi in public areas.
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

The Lubo - self check-in features express check-out and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. A total renovation of this property was completed in November 2022.

The Lubo - self check-in is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne

The Lubo - self check-in Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 202 out of 399 reviews
Rating 8 - Good. 107 out of 399 reviews
Rating 6 - Okay. 53 out of 399 reviews
Rating 4 - Poor. 21 out of 399 reviews
Rating 2 - Terrible. 16 out of 399 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mingyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and facilities
Stayed 2 nights in Oct 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Room comfort
The room we had was nothing like the picture that we had reserved. It was a lot smaller than the original picture. They also had a policy that you cannot check in to until 1500 hrs. even if you are early and the room is available. There was an elevator available to be used but no sighs indicating as to where it was, thus we had to carry our luggage up and down several chairs. The elevator was found by accident on the ground floor and it would have been very helpful at the time of check in. The kitchen was on not really suitable for use. With only two medium sized plates, bowls and two sets of kfs. There were 2 coffee cups but there was no kettle to make coffee or a toaster. Eventually we did get a kettle and toaster though. Since there were only two hot plates there was a frying pan and large pot. Don't how the hotel staff thought how we could actually use the kitchen but we did. There also was not microwave. When you are out touring the area every day, it would have been nice to be able to make something quick for dinner. The hotel was clean and the cleaning staff were helpful. The best part about the hotel was its location to the transportation hub which was on 9 minutes away. It was conveniently located for touring the city.
Stayed 9 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our corner room with great views. Great location!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerry, Oak Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern rooms in a great area in old town. Everything worked well. We loved the layout, almost felt designed by escher with the up and down hallways. Bed was huge and comfortable, kitchenette and bathroom/shower worked great. We're glad we stayed at the LUBO.
Stayed 3 nights in Sep 2025

6/10 Okay

Pam

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Room was not well equipped- kitchenette had minimal equipment. Couldn’t make coffee unless you bought instant coffee and heated water in a pan- no microwave, few silverware. Staff was not responsive as there is no front desk. Location is very convenient. Cooling system made a vibrating noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mr Roy

Stayed 3 nights in Sep 2025

6/10 Okay

Lawrence

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The sheets are covered with a lot of hair, there are blood stains underneath, disgusting!
Hair
Hair
Hair
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Trista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

minerva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and there were definitely some strong positives. The location was fantastic, making it super convenient to get around. The staff were incredibly friendly and welcoming, and there was a really nice café on the bottom floor that added a great touch to the overall experience. The only downside was the room size. The rooms were very, very small, to the point where there wasn’t really anywhere to put luggage comfortably. So while it's a great spot with wonderful staff, just be aware that the space is a bit tight.
Stayed 1 night in Sep 2025

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities
LUBO Staff and Coffee House Girls were outstanding - The Parking was difficult with a 5KM walk off site!
Stayed 2 nights in Sep 2025

8/10 Good

T

Business traveler
Liked: Property conditions & facilities
Located in the very center of the old town pretty much every part of the city is in walking distance. The hotel is nice and the rooms are ok. Not too fancy, the furniture has had a few spots and scratches but in general the room was clean. Over all I would say it’s just too expensive. Something one could say about the whole city
Stayed 3 nights in Aug 2025

6/10 Okay

Devon

Business traveler, Traveled with family
Liked: Cleanliness
A poorly designed air conditioning system had a condensate pump clicking very loudly every minute or two - which kept us awake for most of the trip.
Stayed 3 nights in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
The location of this hotel is the main selling point
Stayed 2 nights in Sep 2025

10/10 Excellent

Sunnie

Stayed 2 nights in Sep 2025

4/10 Poor

Zachariah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Uncomfortable stay

Website was down and we got locked out of our room. The rooms are noisy, you can hear everyone leaving and entering the hotel. The pillows and air conditioning leave a lot to be desired.
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Stayed 2 nights in Sep 2025

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
I am always skeptical about "self-service" hotel, and this stay at Lubo confirmed it. It was wrong right from the start: 1.) the self check-in does not work, and I am forced to pay and make an international call to help desk to fix. 2.) the lighting in the room does not work, and I am told by the cleaning lady that no one will fix lighting till after the weekend (by then I woudl have checked out) 3.) the air-condioner makes noise every once and a while throughout the night, and of course no one can help; 4.) there is just no one you can contact to get any issues fixed it's definitey worse experience than some youth hostel we stayed in, and the latter is a lot cheaper.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Grace

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like the accessibility to the power, the economical use of space and the laundry was easy to use. however, check-in would have been easier if we have the reservation number handy or received through email which I didn't. all else was great.
Stayed 3 nights in Aug 2025

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall this is a good place to stay, though the en-suite shower was tiny and the digital keys you use to unlock the main doors and your room are on a browser, so if your phone dies or you can’t connect to the WiFi you would have a problem (though the hotel has its own WiFi so this shouldn’t be a problem unless power goes out).
Stayed 3 nights in Aug 2025

10/10 Excellent

Arunav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Traveled with family
Liked: Staff & service, amenities
The staff was great although they didn’t have enough knowledge about transportation or places of interest. Carpet was extremely all throughout the hotel. The lighting in the room was too strong and in one’s face. One usb outlet didn’t work. The iron board was too dented and the iron was cracked and chipped off at the tip that it could rip your clothes. Not enough towels because they don’t dry quick enough after a shower.
Stayed 7 nights in Aug 2025

10/10 Excellent

al

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the check in process, it was not as easy as it should. All others, was amazing!. I would go back again to this place.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ameya, Ashburn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lubo is located in a very happening part of town. Charming squares, tons of restaurants and bars were footsteps away. The famous wooden bridge was a short walk and so was the promenade along the river. Lucerne main station is walkable, but be aware of the cobbled streets which make dragging trolley bags and strollers with small wheels difficult. Room was compact and fun with a queen size bed and two top bunks. Only complaint is that the AC was not very effective. We set it at 19 degrees C but the room wasn’t cooling at all which meant we were sweating all night. However we found that this is pretty common across Switzerland and we have been told across Europe. Definitely recommend staying here, we found it more cost efficient than other hotels in the area. The breakfast in the hotel cafe was yummy. Make sure you cross check the reservation number before you reach. The two numbers Expedia provided did not work so we had to call and get the right number.
Stayed 2 nights in Aug 2025