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Waldstaetterhof Swiss Quality Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Reception
Interior
Bar (on property)
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Zentralstrasse 4, Lucerne, LU, 6004
  • The Swiss Path
    2 min walk
  • Mt. Rigi
    2 min walk
  • KKL Lucerne
    3 min walk
  • Emmen Air Base (EML)
    15 min drive

Room options

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Quiet Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Single Room Courtyard Side

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Twin Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Twin Bed

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quiet Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Double Room Courtyard Side

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

Front of property

Hotel Monopol

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very Good, (556)
The price is $243
per night
$263 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Monopol

About this property

Waldstaetterhof Swiss Quality Hotel

3-star Lucerne hotel with restaurant
A restaurant, self parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Waldstaetterhof Swiss Quality Hotel offers 99 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Lucerne hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Waldstaetterhof Swiss Quality Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Waldstätterhof Luzern - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 40 per night)
  • Onsite parking available only on request
  • Self parking on site (CHF 35 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A restaurant

Restaurants on site

  • Waldstätterhof Luzern

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1890
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 35 per day
  • Nearby parking fee: CHF 40 per night (984 ft away)
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 938 reviews" "
Rating 8 - Good. 398 out of 938 reviews" "
Rating 6 - Okay. 79 out of 938 reviews" "
Rating 4 - Poor. 31 out of 938 reviews" "
Rating 2 - Terrible. 10 out of 938 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with partner
Liked: Amenities
Close to everything
Stayed 1 night in Sep 2024

8/10 Good

Qubai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, convenient for everything. There are no USB ports in the hotel room. So please bring enough outlet adapters for various charging.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kant

Traveled with partner
Stayed here one night on a quick trip to Lucerne. Property is being renovated. Clean basic rooms, beds were comfortable. good location next to bahnhof and old town. No AC presumably due to renovations, no refrigerator so when I left my Swiss chocolate in the room and came back from sightseeing it was actually so hot in the room it was melted:( Quite expensive for product offered at this time. If you’re going to spend the money perhaps book something a bit nicer this price point.
Stayed 1 night in Sep 2024

6/10 Okay

Hiroko, New York

Traveled with family
Fantastic location! Breakfast OK. Wash cloth wasn’t replenished. Big bath tub, nice. Faced on big street and noisy even night time because of heavy traffic.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable, the staff was friendly and the hotel was conveniently located near the train station, the bus station and the river. We would definitely stay here again.
Stayed 3 nights in Aug 2024

6/10 Okay

Luis

Traveled with family
Disliked: Property conditions & facilities
Be sure you don't make the same mistake of going on a hot month. There is no AC and leaving the windows open in a busy street until late at night is not ideal. Also, it would have been great if Expedia told us that the hotel was under renovation and highlight that there is no AC. It is a high price to pay for just a hotel next to the tourist attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Warm and Cozy” in tbe summer
Great location to trains. Cozy room with no view nor AC, but hotel offered a fan to help dry the sweat . Staff was very helpful and location could not have been more convenient to trains
Stayed 1 night in Jul 2024

8/10 Good

Andjela

Liked: Cleanliness, staff & service, amenities
The hotel was nice, rooms are decent. The building had lots of construction which waz annoying bc there was constant noise and no consideration for people who might want to sleep late. I was unlucky to get a room by the elevator/stairs so people are rude and loud. Also was a little upon arrival i was enformed that i had breakfast included in my stay. I missed two days. That was unfortunate. Overall close to station and walking around. Those are the perks.
Stayed 3 nights in Jul 2024

8/10 Good

Thomas

Traveled with family
Liked: Amenities
The staff was outstanding. Very helpful and professional. Our room was too warm and the thermostat had fallen off the wall so no adjustments could be made. Open g the window led to a lot of street and crowd noise. The location was perfect.
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, amenities
Tour oriented hotel across from train station. Excellent site to walk or use Swiss transportation. No ac. Staff slow to respond for requests for items. Breakfast just average,
Stayed 2 nights in Jun 2024

4/10 Poor

Gregory, ashburn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property is currently under renovation! Why would they even be open!!! I do not want to smell paint in the corridors leading to my room. The main entrance to the hotel is closed due to the renovation. While the rooms are neat and clean, getting to your room is another situation. The floors on level 2 and 3 are covered with taped down paper. There were pieces of sheetrock laying along the hallway walls. This is not an acceptable condition for the price paid. The hotel itself is very conveniently located adjavcent to the train station. There are pros and cons: convenience versus heavy traffic - both pedetrian and vehicular - outside the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and very helpful!
Stayed 2 nights in Jun 2024

8/10 Good

Samil

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Limited but good breakfast for 25 CHP.
Stayed 1 night in May 2024

8/10 Good

Haruko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and modern interior
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. 2 min walk from train station and Old Town. Front staff were awesome. A bit noisy with construction, but that stops during silent hours.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked like recent remodeling done in very good order. Everything worked perfectly. Loved the instant hot water for the wife’s bath.
Stayed 2 nights in Oct 2023

10/10 Excellent

Edwina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Room very clean and spacious.
Stayed 4 nights in Sep 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest and most helpful staff ever!
Stayed 1 night in Sep 2023

4/10 Poor

marian

Stayed 1 night in Sep 2023

8/10 Good

Perry, Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service but we were under import it would have AC.
Stayed 1 night in Sep 2023

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023