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City Heart Sarovar Portico

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Heart Sarovar Portico

Lobby
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Front of property
Superior Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
Bhadour House, Near Clock tower, Ludhiana, Punjab, 141008
  • Guru Nanak Bhawan
    4 min drive
  • Friends Dhaba
    7 min walk
  • Ludhiana Station
    19 min walk
  • Ludhiana (LUH-Sahnewal)
    32 min drive

Room options

Similar properties

Exterior

Hyatt Regency Ludhiana

Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (296)
The price is $99
per night
$117 total
includes taxes & fees
Jan 13 - Jan 14
Hyatt Regency Ludhiana

About this property

City Heart Sarovar Portico

3-star Ludhiana hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
City Heart Sarovar Portico offers 46 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

City Heart Sarovar Portico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
City Heart Sarovar Portico has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1200 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 400 per person
  • Airport shuttle fee: INR 2800 per room (one way)
  • Rollaway bed fee: INR 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

City Heart Sarovar Portico
City Heart Sarovar Portico Hotel
City Heart Sarovar Portico Hotel Ludhiana
City Heart Sarovar Portico Ludhiana
City Heart Sarovar ico Hotel
City Heart Sarovar Portico Hotel
City Heart Sarovar Portico Ludhiana
City Heart Sarovar Portico Hotel Ludhiana

City Heart Sarovar Portico Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 13 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in centre very convenient if you need to be in old part of town. Parking is an issue But the hotel is in a very good location and staff are very friendly and attentive Could do with some basic hotelier training
Stayed 2 nights in Aug 2019

10/10 Excellent

PARICHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size food n staff 5 star ratings to all
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is always good . Food is tasty. Staff are excellent in service and response to genuine requirement.
Stayed 1 night in Dec 2018

8/10 Good

Pardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mary, Lubbock, TX USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious room and attentive staff
The staff at the hotel did everything to make our stay excellent. We had a child with us and the manager waived the restaurant fee for her. They also allowed us a late checkout at 6:00pm on our last evening as our train didn't leave until 7:00pm. The room was so spacious and comfortable. If we needed anything, we just called housekeeping or room service and they responded literally within seconds. The hotel restaurant had a buffet for every meal and the food was pretty good. The manager helped us call a local cab to get to the Pavilion mall nearby and also recommended another good shop for children's clothing. Whenever we needed directions or anything, everybody bent over backwards to help us. We felt totally comfortable and catered to the whole time. It was Christmas time during our stay and the lobby was beautifully decorated with a big tree and it was so festive. The facilities were very elegant and tasteful. Especially we were grateful to the manager for all of his help at every turn during our four night stay!! Would recommend staying there to any friend and we will definitely return to this hotel if we ever have business in Ludhiana again.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Staff always ready to help in one call. Good food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in heart of city .
Room are big ,staff is good , breakfast is great .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
it was good experience, value for money

8/10 Good

Bharathwaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and convenient
It was good. I stayed in this hotel in room 506 for 3 days where as i have not be credited for 3 days in my account. Kindly check on it

10/10 Excellent

Bharathwaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient nest and clean hotel. Value for money
I have still not recvd my bill for my stay though everything is paid as they had a problem with the printer and they said they would email it to me. Still not recvd it

8/10 Good

Verified traveler

Liked: Staff & service

4/10 Poor

Hari, Michigan, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Not a good hotel
Room humid, wifi not working

4/10 Poor

Ajit, delhi

Disliked: Staff & service, property conditions & facilities, room comfort
Not advisable.
Not so pleasant stay. Air conditioning is pathetic.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, pleasant team
Had a good stay, comfortable room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money Hotel
Nice value for money hotel that offered a comfortable stay.

10/10 Excellent

SANJAY, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice boutique hotel
It is a nice hotel and very good for business travellers.i will come back to this hotel for sure if i am in city

10/10 Excellent

Kabeer, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value For Money
Excellent hotel, value for money !

8/10 Good

hmr, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
Hotel is good Improvment reqd in the WiFi This need attention asap

6/10 Okay

Jaspal Singh Arora

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
WARM STAFF
HOTEL IS GOOD-BUT A FEW THINGS NEED IMPROVEMENT.WIFI IS NOT GOOD AT ALL-SEEMS TO WORK IN THE LOBBY ONLY AND AIR CONDITIONING IS NOT ON CONTINOUSLY

8/10 Good

ashok patel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kurian

Disliked: Staff & service
The guest rooms are comfortable and kept it neat. The rates are high compared to similar hotels. We were on a family trip to visit our daughter in Ludhiana. Our daughter was with us. We never used any extra bed. But unfortunately they charged for extra bed and break fast. The voucher clearly mentioned that additional bed charges will be upto the discretion of the hotel. The reception didn't allow to discuss our case. We were kept waiting for the last moment to get a decision on the additional charges and we had to leave to railway station . If the extra bed is charged, how can they charge for break fast.

8/10 Good

학수, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시티 하트 소로바 호텔.
주로 열리는 전시회 장에서 가까워서 좋은 반면에, 현재 이 지역은 재건축 지역이라 다소 깔끔하지 못한 느낌이 있습니다. (달리 표현하면 재건축지역이라, 차들이랑 사람이 마구 뒤섞여서 다니고 있습니다. 재건축이 끝나면 교통도 좀 정리될듯한데.. 언제 끝날지.. 동료가 묶고 있는 호텔에 가봤는데, 좀 멀더라도 정말 조용하고 거리도 깔끔하더군요. 단, 거리가 멀다는게 단점.) 시티하트 호텔의 내부는 가격 대비 만족스러웠습니다. 부페도 깔끔하고, 호텔 직원들도 모두 친절합니다. 결론을 내자면 개인적으로는 괜찮다는 생각이 듭니다. 가격도 좀 싸고..