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The hotel was clean, staff was helpful.. Check in was good. However, it was on a busy roundabout with hundreds of trucks daily. As someone from North America relying on air conditioning, the room was dreadfully hot. As one could not always keep the windows open because of street traffic it made for unpleasant sleeping. We were there for 6 nights. If coming in the summer, Hamburg is getting hotter. Pick a place with AC if you are used to it. I know many Europeans did not mind as our hotel was full of them..

Convenient location but the approach was not great- overaly crowded and although there were no issues - there was always a police presence and one did not feel very safe.

Love this hotel. Large, comfortable rooms, terrific food, huge beds, spacious bathrooms… and right across the street from a train stop. My second time here - and I will definitely be back!