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Best Western Hotel Bellevue Au Lac

4.0 star property

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Photo gallery for Best Western Hotel Bellevue Au Lac

Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Exterior
Meeting facility
Lobby
Deluxe Double Room with Direct Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
Riva Antonio Caccia 10, Lugano, TI, 6900
  • Via Nassa
    ‪11 min walk‬
  • Palazzo dei Congressi
    ‪2 min drive‬
  • Lake Lugano
    ‪5 min drive‬
  • Milan (MXP-Malpensa Intl.)
    ‪52 min drive‬

Room options

View all photos for Executive Double Room with Partial Lake view from the Balcony

Executive Double Room with Partial Lake view from the Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Double Room with Partial Lake view from the Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room with Partial Lake view from the Balcony

Executive Twin Room with Partial Lake view from the Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Twin Room with Partial Lake view from the Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room with Partial Lake view from the Balcony

Executive Single Room with Partial Lake view from the Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Single Room with Partial Lake view from the Balcony

  • Partial lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite with Partial Lake View from the Balcony

Suite with Partial Lake View from the Balcony | Room amenity

Suite with Partial Lake View from the Balcony

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room with Direct Lake View

Deluxe Double Room with Direct Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room with Direct Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Twin Room with Direct Lake View

Deluxe Double Twin Room with Direct Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Twin Room with Direct Lake View

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite with Partial Lake View from the Balcony

Junior Suite with Partial Lake View from the Balcony | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite with Partial Lake View from the Balcony

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite Superior with Direct Lake View

Junior Suite Superior with Direct Lake View | Room amenity

Junior Suite Superior with Direct Lake View

  • Lake view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Best Western Hotel Bellevue Au Lac

4-star Lugano hotel, connected to a rail/subway station in Loreto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Best Western Hotel Bellevue Au Lac offers 64 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lugano hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LCD televisions come with digital channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 4 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 883 square feet (82 square meters) include conference space. This family-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Hotel Bellevue Au Lac is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Le Gourmet - This restaurant specializes in local cuisine and serves lunch and dinner.
Il Giardinetto - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Bellevue Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 35 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bellevue Bar
  • Il Giardinetto
  • Le Gourmet

Things to do

  • Books
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 883 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.71 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 0.16 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 240 per vehicle (maximum occupancy 5)
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 35 per day (459 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is required for transportation to and from this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bellevue Au Lac
Best Western Bellevue Au Lac
Best Western Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac
Best Western Hotel Bellevue Au Lac Lugano
Best Western Lugano
Lugano Best Western
Hotel Bellevue au Lac
Best Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac Hotel
Best Western Hotel Bellevue Au Lac Lugano
Best Western Hotel Bellevue Au Lac Hotel Lugano

Best Western Hotel Bellevue Au Lac Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 153 out of 369 reviews
Rating 8 - Good. 139 out of 369 reviews
Rating 6 - Okay. 46 out of 369 reviews
Rating 4 - Poor. 20 out of 369 reviews
Rating 2 - Terrible. 11 out of 369 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kyriakos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over at lugano
Nice hotel with views of the lake and secure car park town within walking distance too .nice breakfast and attentive personnel pool ok
Stayed 1 night in Sep 2024

10/10 Excellent

Odette

Stayed 1 night in Oct 2024

6/10 Okay

Tony

Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellently maintained, directly across the street from Lake Lugano and the Paradiso boat ferry stop. Not in the town center of Lugano but a short 1 KM walk from the center which we appreciated. Close to everything but a little removed and hence quieter
Stayed 4 nights in Sep 2024

10/10 Excellent

marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very goods hotel this is the third time we have stayed at the hotel for a two night stop over as part of a holiday. Clean, friendly staff excellent facilities. We would highly recommend this hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was difficult to locate. No sun. too much shade. But the view of Lac Lugano was amazing.
Stayed 2 nights in Sep 2024

8/10 Good

Hajer

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small considering we got a "suite, but the hotel was absolutely gorgeous, and the location was perfect
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugano Switzerland
The guys at the front desk were quite friendly and helpful - even though we speak only English. The location is amazing as it is right in the waterfront. We would have liked more air conditioning. The breakfast was delicious, beautiful and had so many options.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian, Riehen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good.
Stayed 4 nights in Jul 2024

8/10 Good

Philippe, Palm Springs

Stayed 1 night in Jul 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an inexpensive place with proximity to shops and things to do this is a great option breakfast as excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Amr

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sriganesh, irving

Stayed 1 night in Jun 2024

10/10 Excellent

Juana I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back soon!
Love the color lace close to Everything within 3 minutes by bus to city center
Lobby
Restaurant
My balcony
Stayed 1 night in Apr 2024

10/10 Excellent

Muna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff is amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Ishak Yagiz

Stayed 1 night in Mar 2024

10/10 Excellent

aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable & convenient.
Very well located for access to Paradiso fery dock & train station, as well as central Lugano. Very friendly & helpful staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a small problem at check in with the room but the gentleman on reception was really great and we changed room. His professional manner and advice regarding the room was very good. We had a good stay and would happily stay again. Loved having a balcony to look out over the lake. Stunning.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ammar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love lugano
Nice location
Stayed 2 nights in Sep 2023

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay
Sure some of the room decor needs updating. But great location, very comfortable and quiet. Reception and breakfast staff were great.
Stayed 1 night in Sep 2023

8/10 Good

veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the promenade and lake which is great . Had to take taxi from/ to main train station which was very expensive . Our room booking said “ partial view “ but that was only if you turned head 90 degrees standing on tiny balcony , we mostly just saw another building .
Stayed 1 night in Sep 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
the location
Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Stayed 3 nights in Sep 2023