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Backyard view Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$564* Per night/room Jun 19 - Jun 20

Junior Suite Executive

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Floor Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Villa Castagnola like an indoor pool and an outdoor tennis court.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a steam room, a fitness center, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Grand Hotel Villa Castagnola has designated areas for smoking.

  • Library
  • Daily
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Covered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or town car service available
  • Valet parking (surcharge)
  • Computer station
  • Conference space size (meters) - 452
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Outdoor tennis courts - 1
  • Parking (limited spaces)
  • Total number of rooms - 74
  • Number of floors - 5
  • Fireplace in lobby
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Beach umbrellas
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1880
  • Electric car charging station
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 3
  • 24-hour business center
  • Conference space size (feet) - 4865
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Garage
  • Wedding services
  • Garden
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Room Amenities

Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Desk
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • DVD player
  • Wireless internet access
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Pillow menu
  • TV size: 42
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 3
  • Champagne service
  • Local maps
  • Child-size bathrobes
  • Child-size slippers
  • Deck or patio
  • Toothbrush and toothpaste available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Le Relais - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Ristorante Arté al Lago - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.

La Rucola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna, and a fitness center.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 15 per day (in/out privileges)
  • Covered valet parking fee: CHF 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Apple Pay and TWINT

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards, cash, mobile payments, Apple Pay, and TWINT. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Credit card pre-authorization

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Long-term renters welcome

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Staffed front desk

Smoke detector

Mobile payments

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Apple Pay

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

TWINT

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Grand Hotel Castagnola
  • Grand Hotel Villa Castagnola
  • Grand Hotel Villa Castagnola au Lac
  • Grand Hotel Villa Castagnola au Lac Lugano
  • Grand Villa Castagnola au Lac
  • Grand Villa Castagnola au Lac Lugano
  • Villa au Lac
  • Villa Castagnola
  • Villa Castagnola au Lac
  • Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Villa Castagnola Lugano
  • Grand Villa Castagnola
  • Grand Hotel Lugano
  • Grand Villa Castagnola Lugano
  • Grand Hotel Villa Castagnola Hotel
  • Grand Hotel Villa Castagnola Lugano
  • Grand Hotel Villa Castagnola Hotel Lugano

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Hotel Reviews

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