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Deluxe Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$106* Per night/room May 21 - May 22

Twin Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Triple Room, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 269 square feet (25 square meters) include conference space. This Lugano hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Hotel Firenze Lugano is a smoke-free property.

  • Conference space size (meters) - 25
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Conference space size (feet) - 269
  • Front desk (limited hours)
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Total number of rooms - 5
  • Free WiFi
  • Wedding services
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Garden
  • Multilingual staff
  • Food and water bowls

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Room Amenities

Hotel Firenze Lugano offers 5 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Hotel Firenze Lugano has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Pet fee: CHF 10 per pet, per day
  • Rollaway bed fee: CHF 29.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 6:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 15

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

One child stays free

Front desk opens daily at 8:00 AM

Front desk closes daily at 10:00 AM

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 29.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CHF 10 per pet, per day
  • Food and water bowls are available

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Firenze Lugano Castagnola
  • Firenze Lugano
  • Hotel Firenze Lugano Hotel
  • Hotel Firenze Lugano Lugano
  • Hotel Firenze Lugano Hotel Lugano

Hotel Reviews

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