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Hotel San Carlo

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel San Carlo

Front of property
Breakfast buffet
Point of interest
Breakfast buffet
Economy Room | Individually furnished, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
28 Via Nassa, Lugano, 6900
  • Via Nassa
    ‪1 min walk‬
  • Piazza della Riforma
    ‪3 min walk‬
  • San Lorenzo Cathedral
    ‪4 min walk‬
  • Lugano (LUG-Agno)
    ‪15 min drive‬

Room options

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Room

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Pet friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (397)
The price is $144
per night
$159 total
includes taxes & fees
Feb 2 - Feb 3
Hotel Pestalozzi Lugano

About this property

Hotel San Carlo

Hotel in Lugano City-Centre
This smoke-free hotel features free WiFi in public areas.
Hotel San Carlo offers 20 accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Lugano hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel San Carlo features an elevator. Wireless Internet access is complimentary.

Hotel San Carlo is a smoke-free property.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake

Accessibility

  • Elevator (29 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel San Carlo Lugano
San Carlo Lugano
Hotel San Carlo Hotel
Hotel San Carlo Lugano
Hotel San Carlo Hotel Lugano

Hotel San Carlo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 70 out of 201 reviews" "
Rating 8 - Good. 91 out of 201 reviews" "
Rating 6 - Okay. 22 out of 201 reviews" "
Rating 4 - Poor. 16 out of 201 reviews" "
Rating 2 - Terrible. 2 out of 201 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, room comfort
Easy check in and out, Good location
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Nice spot to stay 1night
Stayed 1 night in Sep 2024

8/10 Good

ekaterina

Business traveler
Liked: Cleanliness, staff & service
Great staff and messaging service. Room was more than simple but everything worked. Great WiFi conveniently located
Stayed 1 night in Sep 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

6/10 Okay

Christian

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Jeri

Liked: Amenities
No
Stayed 1 night in Sep 2024

6/10 Okay

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a old hotel but with the necessary stuff to stay to sleep, I like the area because it was close to the lake, famous stores like Gucci,Prada,etc …also is in the middle of the town where you can find a lot of cafes to eat or others restaurants. It was nice to be there.
Stayed 2 nights in Sep 2024

2/10 Terrible

karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst check on ever and hotels.com no help at all they had overbooked the hotel and even though we had paid and confirmed reservations from nov last year. The receptionist was so rude saying he couldn’t help us stating he wasn’t going to put himself on a cross for us!! Told us to get a refund and go find ourselves a room. They did give us alternative accommodation so far out of town and three hrs after our arrival. As I said disgusting service i have never been spoken to in such a rude manner and no regard for us at all
Stayed 1 night in Sep 2024

6/10 Okay

Mehnoosh

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Location is excellent and the manager was great to accommodate our request to change our room. The setup in this hotel was odd and two rooms had a sharing bathroom which was next to our room. Every time they used the bathroom we could hear the flushing and bathroom door. The second night the manager changed our room to different floor and we had a good night sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
The location was perfect. Our room was clean and the bed was comfortable. The downside was that the ceiling fan and lights in our room did not work, and the bedding was too small for the bed. The top sheet and comforter were not wide enough to cover two people.
Stayed 4 nights in Sep 2024

8/10 Good

nicola

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lodovico

Stayed 2 nights in Aug 2024

8/10 Good

Norma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location near the Lugano Lake.
Stayed 1 night in Aug 2024

4/10 Poor

Rita

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor hotel. The room we stayed didn't look like what's pictured. Extremely hot in the room, over 90, just a very loud fan.
Stayed 1 night in Aug 2024

4/10 Poor

Martin

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Allison

Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for such a price
Stayed 1 night in Jul 2024

8/10 Good

Nathan, North Attleboro

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is basic but meets your needs. Staff was very friendly and helpful. It’s location is perfect.
Stayed 1 night in Jul 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Its
Stayed 1 night in Jul 2024

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet neighborhood! Would stay again :)
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Traveled with partner
Liked: Staff & service
Location is outstanding and is in the middle of the old town within 10walk from the train station and a block form Lake Lugano. The check-in staff were very friendly and very helpful whenever we had questions. One thing that could be improved is to respond to customer issues. Our shower head fell and broke. We reported the issue and it wasn’t fixed for two days before we left. We basically used a hose for shower for a couple of days. I believe this is something simple that could be fixed relatively fast and it didn’t make sense it wasn’t fixed before we left. I would stay here again for sure.
Stayed 3 nights in Jun 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect, basic, no frills hotel if you need a central location in Lugano.
Stayed 2 nights in May 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST PLACE TO STAY IN LUGANO! 👌 The reception staff were amazingly helpful. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

eric

Stayed 1 night in May 2024

8/10 Good

Luisa

Liked: Cleanliness
Stayed 1 night in May 2024