Hotel San Carlo

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlo

Front of property
Point of interest
Economy Room | Individually furnished, desk, free WiFi, bed sheets
Breakfast buffet
Breakfast buffet

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
28 Via Nassa, Lugano, 6900
  • Via Nassa
    1 min walk
  • Canvas Cafe
    1 min walk
  • Lugano Funicular Station
    7 min walk
  • Lugano (LUG-Agno)
    15 min drive

Room options

Economy Double Room, Shared Bathroom

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Quadruple Room

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel San Carlo

Hotel in Lugano City-Centre
This smoke-free hotel features free WiFi in public areas.
Hotel San Carlo offers 20 accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Lugano hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel San Carlo features an elevator. Wireless Internet access is complimentary.

Hotel San Carlo is a smoke-free property.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake

Accessibility

  • Elevator (29 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel San Carlo Lugano
San Carlo Lugano
Hotel San Carlo Hotel
Hotel San Carlo Lugano
Hotel San Carlo Hotel Lugano

Hotel San Carlo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 199 reviews" "
Rating 8 - Good. 90 out of 199 reviews" "
Rating 6 - Okay. 22 out of 199 reviews" "
Rating 4 - Poor. 16 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mehnoosh

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Location is excellent and the manager was great to accommodate our request to change our room. The setup in this hotel was odd and two rooms had a sharing bathroom which was next to our room. Every time they used the bathroom we could hear the flushing and bathroom door. The second night the manager changed our room to different floor and we had a good night sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
The location was perfect. Our room was clean and the bed was comfortable. The downside was that the ceiling fan and lights in our room did not work, and the bedding was too small for the bed. The top sheet and comforter were not wide enough to cover two people.
Stayed 4 nights in Sep 2024

8/10 Good

nicola

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lodovico

Stayed 2 nights in Aug 2024

8/10 Good

Norma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location near the Lugano Lake.
Stayed 1 night in Aug 2024

4/10 Poor

Rita

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor hotel. The room we stayed didn't look like what's pictured. Extremely hot in the room, over 90, just a very loud fan.
Stayed 1 night in Aug 2024

4/10 Poor

Martin

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Allison

Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for such a price
Stayed 1 night in Jul 2024

8/10 Good

Nathan, North Attleboro

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is basic but meets your needs. Staff was very friendly and helpful. It’s location is perfect.
Stayed 1 night in Jul 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Its
Stayed 1 night in Jul 2024

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet neighborhood! Would stay again :)
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Traveled with partner
Liked: Staff & service
Location is outstanding and is in the middle of the old town within 10walk from the train station and a block form Lake Lugano. The check-in staff were very friendly and very helpful whenever we had questions. One thing that could be improved is to respond to customer issues. Our shower head fell and broke. We reported the issue and it wasn’t fixed for two days before we left. We basically used a hose for shower for a couple of days. I believe this is something simple that could be fixed relatively fast and it didn’t make sense it wasn’t fixed before we left. I would stay here again for sure.
Stayed 3 nights in Jun 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect, basic, no frills hotel if you need a central location in Lugano.
Stayed 2 nights in May 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST PLACE TO STAY IN LUGANO! 👌 The reception staff were amazingly helpful. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

eric

Stayed 1 night in May 2024

8/10 Good

Luisa

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Natalia

Traveled with family
Liked: Cleanliness, staff & service
Great location. Breakfast included which was just ok. The WiFi is free but the wifi can be a little slow. The walls are very thin and you can hear everything. The space is very small. No water given and the room was all little stuffy.
Stayed 2 nights in May 2024

8/10 Good

Moying

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Clive

Stayed 1 night in Apr 2024

8/10 Good

Kevin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great town.
Stayed 2 nights in Mar 2024

6/10 Okay

Chen

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!
Great staff. Perfect central location.
Stayed 2 nights in Oct 2023

6/10 Okay

keith

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk team and hotel.
Stayed 1 night in Aug 2023