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San Carlo Suite

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Carlo Suite

Front of property
Exterior
Deluxe Suite (I) | Living area | Flat-screen TV
Deluxe Suite (I) | Bathroom | Shower, free toiletries, bathrobes, bidet
Deluxe Suite (I) | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via Nassa 52, Lugano, TICINO, 6900
  • Via Nassa
    1 min walk
  • Canvas Cafe
    1 min walk
  • Lugano Funicular Station
    8 min walk
  • Lugano (LUG-Agno)
    16 min drive

Room options

View all photos for Deluxe Suite (I)

Deluxe Suite (I) | Living area | Flat-screen TV

Deluxe Suite (I)

  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Exterior

LUGANODANTE Boutique & Lifestyle Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (879)
The price is $316
per night
$338 total
includes taxes & fees
Jan 1 - Jan 2
LUGANODANTE Boutique & Lifestyle Hotel

About this property

San Carlo Suite

4-star B&B in Lugano City-Centre
A bar/lounge and free WiFi in public areas are available at this smoke-free bed & breakfast.
San Carlo Suite offers 4 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Accommodations at this 4-star bed & breakfast have kitchens with coffee/tea makers. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and refrigerators can be requested.

San Carlo Suite features an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

San Carlo Suite is a smoke-free property.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • Refrigerator on request

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (29 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Kitchen
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 60.0 per night
Cribs (infant beds) are available for CHF 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 5.0 per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

Property is also known as

Splendori Suite B&B Lugano
Splendori Suite B&B
Splendori Suite Lugano
Splendori Suite
San Carlo Suite Lugano
San Carlo Suite Bed & breakfast
San Carlo Suite Bed & breakfast Lugano

San Carlo Suite Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 127 reviews" "
Rating 8 - Good. 46 out of 127 reviews" "
Rating 6 - Okay. 12 out of 127 reviews" "
Rating 4 - Poor. 7 out of 127 reviews" "
Rating 2 - Terrible. 6 out of 127 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was perfect! It was close to all of the shopping, the lake, restaurants, etc. And it felt so private going up an elevator to only our suite. Loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to shopping and dining options
Stayed 4 nights in Jun 2024

10/10 Excellent

Lodovico

Liked: Cleanliness, staff & service, property conditions & facilities
Fuziah was the best
Stayed 1 night in Jun 2024

6/10 Okay

Geraldine

Traveled with partner
Liked: Amenities, property conditions & facilities
The room is nice and spacious like an apartment. Clean. The heating cannot be controlled. Which is inconvenient. First night smells cigarette probably from t ventilation ducts.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La suite 1 del San Carlo Suite es muy linda, cómoda, sin ruidos, tamaño ideal para dos personas aunque éramos tres y también estuvo bien! Muy bien ubicado, a metros del Lago Lugano y de la zona de compras. Todo un 10. La recomiendo.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel in the heart of the old town with modern finishes in the room. Great location with super friendly and helpful staff. I would definitely stay there again if I'm in Lugano.
Stayed 1 night in Jul 2022

8/10 Good

Anna L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but dark
Stayed in one of the suites which had the benefit of a small kitchenette. The location is excellent and very quiet at night. The biggest drawback was that location on 2nd floor on a relatively narro street means that practically no sunlight comes in. And the lighting in the room wasn't very good so the lasting impression is of a fairly dark room. Good for sleeping but not really a place you wanna hang out on.
Stayed 2 nights in Mar 2021

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast at Bucherer’s
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Well I can't say I'm happy. I had to cancel this trip 5 days beforehand due to family illness. OK the rules dictate I lose everything as a result. Requested some kind of goodwill credit against a future retimed trip - silence. I appreciate rules are rules but it is still painful watching my $570 go straight to the owner's bottom line.
Stayed 3 nights in Jan 2020

8/10 Good

Arvind

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

andre

Disliked: Staff & service, property conditions & facilities, room comfort
The worse hotel I’ve have ever stayed!!!
This is not a 4 hotel! Nor even a bed and breakfast hotel. There is no reception. If you don’t have connectivity, you can’t check in. I’ve tried to cancel when I saw this bad hotel but it was not possible. I agree with the no show rate, but as a customer, I have the right to cancel the reservation if I am not satisfied! Francesco was so rude during the check in. Pictures show does are not the reality.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and apartament, very clean with good amenities. Alexander was always available for any information. O recomend as a very good place to stay in the heart of Lugano.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Amenities
The location was excellent, but the room was booked for three people, and was only prepared for two. The sofar bed was not made up, and there were no pillowcases for the extra bed. There were only two towels for showering in the bathroom, and many of the toiletries were only partially filled, as though the previous guest had already used some and they were not replaced. There was an odor of sewer in the bathroom as well. I recieved prompt replies when I requested help from the staff, but communication was only via messaging, and I never saw an actual staff member. The staff member who was helping me was tied up in meetings for most of the day, and was therefore only able to bring me what I needed a few hours after my initial contact.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a pleasurable stay. Extremely clean; managed very professional by Francesco and would highly recommend for business or private travelers.
Stayed 2 nights in May 2019

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little gem of a hotel
Great location in the heart of Lugano. Francesco was a great host and made sure I was well looked after. Suite was very clean with a nice comfortable bed.
Stayed 4 nights in Mar 2019

8/10 Good

jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Muralidaran, Union city, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. It will b better if they have receptionist to guide the tourist
Stayed 3 nights in Sep 2018

2/10 Terrible

Rich

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Sweaty locked out disaster
There is zero hotel staff. All electronic check in and check out. If something goes wrong no one will come to help. You get a receipt with a scanner code on it. It took 30 sweaty minutes to get it to open and then I didnt feel confident I could get back in the room so I had to prop in open. I called the number for the hotel and no answer. I called Hotels.com and they couldnt get a hold of anyone either. So they gave me a voucher for the next night because I couldnt stay there anymore. Oh yeah..just to add salt on the wound the air conditioning didn't work either.
Stayed 2 nights in Aug 2018

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service
Avoid This Facility
Potential guests should understand the suites are not staffed, i.e. there is no front desk. Geared to travelers with a cell phone. If you are from the U.S. and do not have an active cell phone, you are at a disadvantage. For a "luxury" suite here were the negatives: room is small and dark with inadequate lighting; there is a small kitchenette but no silverware; the stopper in the sink was broken; no creamer for the coffee no spare toilet tissue (the small "end of roll" left in the room ran out, but fortunately there is a COOP down the street so we could buy a replacement); not facial tissue; and, the topper, WiFi did not work (tried four devices standing under the WiFi device in the hall but none would connect). In addition, the "free breakfast" is a coupon for a cafe down the street. The breakfast as a croissant, two pieces of store bought white toast, one pad of butter and a cup of coffee. Finally, in an email, the "manager" of the suite directed me to the Lac Parking Silo and told me to give the attendant my name and my Splendori confirmation number. Problem: there is no attendant; it is a fully automated City garage. Charge for the night - 42 Swiss Francs. Positives - located one block from the lake with plenty of shops and restaurants. Also the A/C worked well.
Stayed 1 night in Sep 2018

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Digital checkin not easy
Self check in was difficult to process because hotel.com did not have reservation number needed to enter the online form. Called owner/manager and he tried to talk us through but language/accent was hard to understand over phone. Internet service was not operating our entire stay.
Stayed 1 night in Sep 2018

10/10 Excellent

Kamen

Nice flat, close to the lake
Nice flat, close to the lake
Stayed 1 night in Aug 2018

10/10 Excellent

Angela, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, modern space. Self-explanatory check-in via kiosk.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the middle of town.
This was great. Right in the middle of everything, no need to have a car. we walked everywhere and were a block from square. The room was spacious clean and had all the amenities that I could ask for. Breakfast next door was great! AC had a hard time keeping up during the day (we were still jet lagged) but the room was cool at night
Stayed 2 nights in Jul 2018

6/10 Okay

Dj

Liked: Cleanliness, property conditions & facilities, room comfort
Did not like the fact I had to wait for person to call me back cause I couldn’t enter room for 1 hour
Stayed 1 night in Jul 2018