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Villa Sassa

4.0 star property

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Photo gallery for Villa Sassa

Daily buffet breakfast for a fee
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Breakfast and dinner served
City view from property
Signature Suite, Lake View | Living room | 55-inch flat-screen TV with satellite channels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
$238
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Via Tesserete 10, Lugano, TI, 6900
  • Place, Palazzo dei Congressi
    ‪12 min walk‬
  • Place, Via Nassa
    ‪12 min walk‬
  • Place, Piazza della Riforma
    ‪12 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪64 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Comfort Double Room

8.8 out of 10
Excellent
(22 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Double Room

9.2 out of 10
Wonderful
(33 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Suite, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Suite, Lake View

8.8 out of 10
Excellent
(18 reviews)
  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite

Grand Suite | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Grand Suite

8.8 out of 10
Excellent
(8 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Suite, Lake View

Grand Suite, Lake View | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Grand Suite, Lake View

8.6 out of 10
Excellent
(10 reviews)
  • 1022 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Signature Suite, Lake View

Signature Suite, Lake View | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Signature Suite, Lake View

8.0 out of 10
Very good
(2 reviews)
  • 1184 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Studio Apartment

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Studio Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Villa Sassa

4-star hotel in Lugano City-Centre
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Villa Sassa offers 120 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dot Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Villa Sassa features an indoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 5 meeting rooms and limo/town car service. This business-friendly hotel also offers a seasonal outdoor pool, a hot tub, and a sauna. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Villa Sassa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ai giardini di Sassa - This restaurant serves breakfast, dinner, and light fare. A children's menu is available.
Bistrot Bar - This bistro serves lunch and light fare. Happy hour is offered. Open daily.
Dotlicious - This sports bar serves breakfast, lunch, and light fare. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle from 7:30 AM to 10:30 PM
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Uncovered self parking on site (CHF 20 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 to 25 for adults and CHF 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ai giardini di Sassa
  • Bistrot Bar
  • Dotlicious

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 to 25 for adults, and CHF 15 to 25 for children
  • Airport shuttle fee: CHF 260 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sassa
Hotel Villa Sassa
Sassa Hotel
Villa Sassa
Villa Sassa Hotel
Villa Sassa Hotel Residence
Villa Sassa Hotel Residence Lugano
Villa Sassa Residence
Villa Sassa Residence Lugano
Hotel Sassa And Residence
Villa Sassa Hotel
Villa Sassa Lugano
Villa Sassa Hotel Lugano
Villa Sassa Hotel Residence Spa

Villa Sassa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Traveled with partner
Liked: Staff & service, amenities
The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.
Stayed 5 nights in Sep 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
Stayed 2 nights in Sep 2025

6/10 Okay

Lai

Liked: Cleanliness, property conditions & facilities
The check in was quick as we were given our key right away. It turned out that the agent neglected to give us sone key information such as free local transit pass es for hotel guests and wifi password. There’s no information in the room at all. We walked back to the reception area for WiFi password and we found out about the free transit passes the NEXT day from the train station agent after we paid our bus fares the first day!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great.
Stayed 2 nights in Sep 2025

6/10 Okay

Maria Desiree

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Camilo

Stayed 2 nights in Aug 2025

6/10 Okay

Timna

Disliked: Cleanliness

24 hours

The initial room that was given to me was dilapidated and needed some serious cleaning and remodeling. The second room was better but the location was not the best for a solo traveler. It was more appropriate for pet owners and those traveling with a larger group. I would highly recommend the spa and fine dining restaurant! A+ The staff were really friendly and thoughtful in the restaurant and spa areas. The views were breathtaking from the pool area and suite. My only complaint was my initial room wish should not be given to anyone else. The pictures on the website should reflect all rooms not just a few. Renovation is imperative to building number 3. I am happy that as soon as I complained they quickly moved me. I wish I changed the room earlier but I didn’t see the sad conditions until the evening. I assumed the hotel needed serious renovations but saw differently as the day progressed. It was just that particular room and location. Nevertheless the staff were polite and corrected the error immediately.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kamaal, Kingston

Stayed 1 night in Aug 2025

10/10 Excellent

Hossam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with incredible views. Great helpful staff, great breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Last second booking. Grateful for a very early check in and very kind service
Stayed 2 nights in Aug 2025

8/10 Good

Can

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Erum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel!

This place was outstanding. No need to type a long review, just think about everything you love in a hotel and Villa Sassa has it. Superb!!
Stayed 3 nights in Aug 2025

6/10 Okay

Ray

Traveled with family

Tired hotel charging premium price

Expensive for what it was. The hotel feels a little tired. Breakfast was the highlight. Disappointing that they wanted to charge a flat fee of 40CHF to use the car charger (irrespective of actual usage).
Stayed 1 night in Aug 2025

10/10 Excellent

Siobhan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were beautiful. The views were stunning. The staff was great. The breakfast was fantastic. Close to Lake Lugano. Just perfect.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bharat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.
Stayed 6 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location - could use some uogrades

Our first time in Lugano - family trip!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Lugano 4 nights/5 days were new to me and Villa Sassa including the city was very enjoyable.
Stayed 4 nights in Aug 2025