Hotel Sercotel EsteOeste

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sercotel EsteOeste

Reception
Reception
Superior Double Room | Living area | 40-inch LCD TV with digital channels
Reception
Front of property

Reviews

10 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Plaza Santo Domingo, 1, Lugo, 27001
  • Porta da Estación
    2 min walk
  • Museo Casa dos Mosaicos
    2 min walk
  • Museo Provincial
    3 min walk

Room options

Superior Double Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Classic Double Room (+ Supletoria)

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Sercotel EsteOeste

4-star Lugo hotel with free in-room WiFi
Concierge services, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite. Change of towels is available on request.
Hotel Sercotel EsteOeste offers 45 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lugo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Wireless Internet access is complimentary. This 4-star property offers access to meeting rooms and coworking spaces. This Lugo hotel also offers multilingual staff, tour/ticket assistance, and concierge services.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 7.50 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2023
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 7.50 per night(328 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sercotel EsteOeste Lugo
Hotel Sercotel EsteOeste Hotel
Hotel Sercotel EsteOeste Hotel Lugo

Hotel Sercotel EsteOeste Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 34 out of 37 reviews" "
Rating 8 - Good. 3 out of 37 reviews" "
Rating 6 - Okay. 0 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mariana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the City of Lugo, with easy access to every place you would want to see. Hotel is elegant, big room, overlooking the city and the view of the old street below the reception area is a special touch.
Stayed 1 night in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only gripe about this place is similar to other places in Europe - there is no parking! I had to use a nearby public parking facility that costs money.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jussara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great location and staff
The hotel has amazing design, modern and the location is the best with walking distance for everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark, Pennsauken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that is located inside the Roman wall, within easy walking distance of old city features like the cathedral.
Stayed 1 night in May 2024

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme en plein centre
Super central et sympa
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita casco antiguo Lugo, el hotel está en ubicación perfecta, Hotel moderno con personal muy amable
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sitio muy céntrico y de muy buena calidad.
Stayed 1 night in Aug 2024

10/10 Excellent

antonella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si raggiunge solo a piedi
Stayed 1 night in Jul 2024

8/10 Good

Marie-Laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel tout neuf à l’intérieur de la muraille de Lugo mais facile d’accès grâce au partenariat avec le parking à moins de 200m. Pas testé le petit déjeuner . Personnel très sympathique et accueillant soucieux de votre bien être.
Stayed 1 night in Jul 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nuevo muy centrico en Lugo
El hotel es nuevo, está localizado muy cerca del centro y en una zona fácil de acceder, con parking muy cerca. La habitación muy bien, muy cómoda y amplia. Nos atendió Alex. Muy simpático, amable y atento. Nos recomendó también zonas y lugares para visitar en Lugo que fueron muy útiles.
Stayed 1 night in Jul 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new favorite- central Lugo
Possibly the best location in Lugo! Stylish modern interior. Convenient bed. Awesome friendly and service minded staff. Parking just outside. When we return to Lugo this is the place we will stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Rikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ulrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles neues Hotel! Das Paket aus Service, Vielfalt und Frische beim Frühstück, die bequemen Betten, das angenehme Interieur und Farbgebung des Hotels sowie die zentrale Lage in der Altstadt von Lugo stimmt einfach! Preis- / Leistungsverhältnis absolut in Ordnung. Hinweise zum Parken im Vorfeld erhalten. Von der Baustelle vor dem Hotel auf der Praza Santo Domingo war nichts im Hotel oder Zimmer zu hören. Klare Empfehlung für Lugo!
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy nuevo y súper bien ordenados, el personal muy muy atento y al servicio de lo que uno necesita, mucho muy recomendable para opción en Lugo volveremos pronto….. Gracias
Stayed 1 night in Jun 2024

10/10 Excellent

Marcela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Desafortunadamente estan haciendo trabajos alrededor del mismo y no se puede disfrutar bien. Sin embargo esto no es imputable al hotel.
Stayed 1 night in May 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpreendeu!
Stayed 1 night in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a estrenar
Bonito hotel nuevo en el centro de Lugo. Instalaciones muy agradables. Dispone de un pequeño gimnasio muy bien equipado. Todo nuevo y recién estrenado.
Stayed 2 nights in Mar 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente excepto...
La verdad es que muy contentos con el Hotel, recepción súper asequible, desayunouy bueno y con los responsables atentos, localización muy céntrica. El único pero es que el parking concertado Co el hotel tiene un acceso en coche algo liante porque se puede aparcar afuera o dentro. Yo dudé al principio y al intentar llevar el coche dentro hice marcha atrás un palmo y ya me habían bajado la barrera por lo que se soltó del engranaje, me dijeron que tenía que pagar los tornillos (me parece bien) pero me cobraron 10€ por dos tornillos. Del parking me comentaron que lo que me pasó a mi era habitual : ¿negocio encubierto?
Stayed 1 night in Mar 2024

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno espectacular
El hotel es nuevo y está impecable. El desayuno es fabuloso, productos locales de primera calidad, platos calientes preparados al momento y muy buena atención por parte del personal. Si tuviera que poner un pero serían las almohadas que eran incómodas.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel en Lugo
Increíble servicio y habitación. Mejor sitio, imposible!
Stayed 1 night in Feb 2024

10/10 Excellent

Luis Carlos

Stayed 1 night in Jan 2024