This smoke-free hotel features a 24-hour front desk, free breakfast, and free WiFi in public areas.
Holiday Inn Express And Suites Lumberton by IHG offers 95 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Guests can surf the web using the complimentary wired Internet access.
Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.
Holiday Inn Express And Suites Lumberton by IHG is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 9:00 AM
Conveniences
24-hour front desk
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
More
At least 10% of profits reinvested in community and sustainability
No plastic drinking straws
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
More
Air conditioning
Desk
Desk chair
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Holiday Inn Express Suites Lumberton
Holiday Inn Express Suites Lumberton by IHG
Holiday Inn Express Suites Lumberton an IHG Hotel
Holiday Inn Express And Suites Lumberton by IHG Hotel
Holiday Inn Express And Suites Lumberton by IHG Lumberton
Holiday Inn Express And Suites Lumberton by IHG Hotel Lumberton
Holiday Inn Express And Suites Lumberton by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent location, private, and quiet. Lot of food options around.
SACHIN
Stayed 1 night in Dec 2024
6/10 Okay
Kwong
Traveled with family
Dec 30, 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
A good hotel in a not so good area
This place has all the holiday inn space, amenities and great breakfast. I think they're severely understaffed because the rooms could've been a lot cleaner. It looks clean enough but if you look deep enough you'll notice that not everything was deep cleaned. Smelly shower curtains, a little moldy in the shower, bathroom didn't feel disinfected and floors were not deep vacuumed so there was a lot of dust. The employees are super friendly and helpful. Breakfast was pretty good and 24 hour coffee was a huge plus. Hotel was very quiet, definitely a better clientele than the cheaper hotels. I usually expect a lot more from holiday inn.
This is a nice building that is being run like a cheap motel. Upon check in we were charged an 50 dollar deposit for incidentals. No explanation as to what that was. Our room had a dirty floor and a filthy shower. My fiancé had a hot shower the night we checked in and I waited until the morning. At 7 AM there was no hot water. I don’t mean it was luke warm, it was COLD. When we went down to speak to a manager, an employee in a t shirt let us know she was the closest thing we were going to get to a manager. Regarding the 50 dollar deposit, that was in case we “broke something “. Really? They refunded it without even seeing the room. What was the point? Regarding the dirty conditions in the room, no comment. As far as the cold shower “ That’s normal when we have a full house”. We never saw the lot more than half full. No apologies offered, just excuses. Contacted corporate which took some persistence but they promised a refund. As a side note the pool is closed pending state inspection. (Dirty) which seems to happen frequently based on other reviews, and they don’t provide this information when booking. What a shame that poor management is ruining this business.
The hotel location was nice, at the end of a road, quiet not lots of traffic so you could get some rest. There was one eatling establishment close (outback) so you could walk there if you wanted. We stayed here for a wedding Thanksgiving weekend. Staff was nice, for the most part outside of a woman with really short short butch hair, she seemed irritated when I asked about more hot water in the tank....to which she replied, that someone else was supposed to fill that, then she grumbled off. Other than that, everything was peachy!! Breakfast was fine, hot and served it's purpose. Room was clean, bathroom was clean.