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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Exterior
Free daily self-serve breakfast
BBQ/picnic area
Down comforters, pillowtop beds, desk, blackout drapes
Down comforters, pillowtop beds, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
201 Wintergreen Drive, Lumberton, NC, 28358
  • UNC Health Southeastern
    ‪4 min drive‬
  • Robeson County Museum
    ‪7 min drive‬
  • Carolina Civic Center
    ‪7 min drive‬
  • Lumberton, NC (LBT-Lumberton Municipal)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Interior Corridor)

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking (Interior Corridor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Exterior Corridor)

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Exterior Corridor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Interior Corridor)

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Interior Corridor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking (Exterior Corridor)

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, Non Smoking (Exterior Corridor)

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Lumberton

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1003)
The price is $99
per night
$112 total
includes taxes & fees
Mar 9 - Mar 10
Best Western Lumberton

About this property

Quality Inn

Lumberton hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn offers 68 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

Quality Inn features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hampton Inn Hotel Lumberton
Quality Inn Lumberton
Lumberton Hampton Inn
Hampton Hotel Lumberton
Hampton Inn Lumberton Hotel
Hampton Inn Lumberton I-95 Hotel
Hampton Inn Lumberton I-95
Hampton Lumberton I-95
Quality Lumberton
Quality Inn Hotel
Quality Inn Lumberton
Quality Inn Hotel Lumberton

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 235 out of 772 reviews
Rating 8 - Good. 256 out of 772 reviews
Rating 6 - Okay. 120 out of 772 reviews
Rating 4 - Poor. 85 out of 772 reviews
Rating 2 - Terrible. 76 out of 772 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast waffles were great. Place nice and clean.
Stayed 1 night in Nov 2024

6/10 Okay

CARMELO

Disliked: Amenities, property conditions & facilities
The bed was nice but the rest of the furnishings including the bathroom could use updating. I could've had a similar at another hotel for less. I spent a little more thinking it was nicer.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Staff & service
The check-in was good. The room was clean Lots of restaurants nearby. The room Did not smell like smoke On the negative side, the outside premises were not well kept. Inside the room. There was only the bed and no place to sit. Also the AC was so loud. It was hard to stay asleep.
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we went down to eat breakfast there were 3 slices of bread , waffle making, coffee , milk, cold cereal and juice. Very disappointing. We had a cup of coffee and juice and left to go buy something to eat for breakfast. The outdoor balconies had piles of dirty mattresses, the toilet paper holder was coming off the wall and the shower wall and bottom of the shower were yellow with wear & tear. We did not use the shower because of this. The pool had a sign, danger do not enter. We will never be coming back to a Quality Inn, no quality there.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura, Brooklyn

Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Ms. Mary who checked me in was great, upon check out I was just told to leave my card at the desk from a voice in the back lol so no one came to give me a printed receipt of my stay.
Stayed 2 nights in Oct 2024

8/10 Good

Tammy

Business traveler
Comfortable
Stayed 1 night in Oct 2024

4/10 Poor

Victoria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room for opportunities.
My room looked as if it was used and not cleaned. There was pee around the room of the toilet mold in the shower and dirty towels. I brought my own towels as usual. But I had to clean the toilet. Unfortunately I didn't bring cleaning materials with me. The breakfast could use a face lift. They could offer some type of breakfast meat and eggs. Maybe a choice between hard boiled or scrambled. If you offer breakfast it should be breakfast. Not just waffles.
Stayed 1 night in Oct 2024

6/10 Okay

john

Traveled with family
Liked: Cleanliness, staff & service
It is convenient to the Interstate and is a cost effective option for an overnight stay on a long trip. There are restaurants and gas easily available. The staff was excellent and the property was perfectly acceptable just not special. Average is not a negative value or commentary on the hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

JAMES

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Deborah, Greenfield

Disliked: Property conditions & facilities
Very poor upkeep of rooms-linen disqusting. Floors not mopped /broken glass on floor next to toilet. Outside ice machine broken. Very limited breakfast selection and no cream except powder packets for coffee. Over all experience not pleasant.
Stayed 1 night in Sep 2024

8/10 Good

Ken

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great very helpful, only challenge was people smoking outside rooms and smoke entering the room
Stayed 1 night in Sep 2024

2/10 Terrible

idaira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Geraldine

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Cynthia, New Market

Stayed 1 night in Aug 2024

2/10 Terrible

Orlando

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go to this place, is too dirty, smells bad.
Stayed 1 night in Aug 2024

2/10 Terrible

Susan

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, I arrived in an emergency. I didn't want to keep driving because I had children. When I got to the hotel, 5 minutes later the power went out and never came back on. My children couldn't sleep because they were scared.
Stayed 1 night in Aug 2024

2/10 Terrible

Brianna

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Owner had a rotting attitude.
Stayed 2 nights in Aug 2024

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service
Don’t go
We never made it past the front desk for security reasons. They also charge you $ 100 on a credit card to hold for any damages. Once they inspect the, after you leave, if there’s no damage they will refund the money. Also the pet fee is $20 per pet. I’ve stayed at many Choice hotels and never had this problem.
Stayed 1 night in Jul 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped for the night
It was great
Stayed 1 night in Jun 2024

4/10 Poor

Jeanette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room we were given the airconditioner was dirty and moldy, the vent in the bathroom had dust and dirt hanging from it. The tub grout had mold. Paula the night manager gave us a new room which also had some issues. She did change the bedspread which had numerous holes. Breakfast was another story... either waffles or a mini muffin... no fruit even so $16 later at Mc Donald's... with supposedly breakfast included... spend a bit more and stay elsewhere...
Stayed 1 night in Jul 2024

2/10 Terrible

Amit

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the filthiest hotel I have ever seen. The room that we were given had all locks broken and doors were not even locking properly. Front desk changed the room. Second room was welcomed by a big cockroach. Ceiling was falling. Once you turn the room dark and you can see the gaps in the ceilings. There were mold signs all over the place. My kids felt very unsafe and hardly slept through the night. Even though breakfast was available, we ran away without it. I did look at the breakfast and I would have taken that picture too. It was really as minimal as they can be. I am not sure how county even letting this hotel run. This is a serious security risk. Anyone giving good review are paid reviews. If I can post the picture, I would. Expedia reviews not giving an option to post picture. I am reaching out to County to inspect and shut this place down.
Stayed 1 night in Jul 2024