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Cuncyue Hot Spring Resort

4.0 star property

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Photo gallery for Cuncyue Hot Spring Resort

Outdoor pool
Hot springs
Lobby
Hot springs
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No.190, Zhandong Rd., Luodong, Yilan County, 26550
  • Luodong Night Market
    ‪10 min walk‬
  • Luodong Forestry Culture Park
    ‪10 min walk‬
  • Yilan Tourism Factory
    ‪11 min walk‬
  • Taipei (TSA-Songshan)
    ‪69 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Triple Room

  • 640 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • 2852 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Corner Room

Imperial Corner Room | Premium bedding, down comforters, minibar, in-room safe

Imperial Corner Room

  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, minibar, in-room safe

Family Room

  • 640 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, minibar, in-room safe

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Twin Room, 2 Queen Beds, Accessible

Panoramic Twin Room, 2 Queen Beds, Accessible | Premium bedding, down comforters, minibar, in-room safe

Panoramic Twin Room, 2 Queen Beds, Accessible

  • 646 sq ft
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, minibar, in-room safe

Classic Twin Room

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Elite Double Room

Elite Double Room | Premium bedding, down comforters, minibar, in-room safe

Elite Double Room

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

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About this property

Cuncyue Hot Spring Resort

4-star Luodong resort walkable to Luodong Night Market
Along with 5 restaurants, this smoke-free resort has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a complimentary children's club, and a business center.
Cuncyue Hot Spring Resort offers 453 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers with hydromassage showerheads, spring water baths, bathrobes, and slippers.

This Luodong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 7:00 AM and 10:00 PM.
In addition to hot springs, Cuncyue Hot Spring Resort features an outdoor pool and a children's pool. Dining is available at one of the resort's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 3897 square feet (362 square meters) include a conference center. This family-friendly resort also offers a terrace, a complimentary children's club, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Cuncyue Hot Spring Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.
Cuncyue Hot Spring Resort has 5 restaurants on site.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 1:00 PM for a fee: TWD 770 for adults and TWD 385 for children
  • 5 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hot spring
  • Outdoor pool
  • Playground

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,897 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 108 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 770 for adults and TWD 385 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Cuncyue Hot Spring Resort Luodong
Cuncyue Hot Spring Luodong
Cuncyue Hot Spring
Cuncyue Hot Spring
Cuncyue Hot Spring Resort Resort
Cuncyue Hot Spring Resort Luodong
Cuncyue Hot Spring Resort Resort Luodong

Cuncyue Hot Spring Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 254 out of 547 reviews
Rating 8 - Good. 167 out of 547 reviews
Rating 6 - Okay. 78 out of 547 reviews
Rating 4 - Poor. 29 out of 547 reviews
Rating 2 - Terrible. 19 out of 547 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah, Palmdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, they sincerely wanted us to enjoy our stay here, both the front desk, and 1F restaurant for breakfast. The bedding was very comfortable. The breakfast buffet had a great variety and quality. The massage in the hotel was phenomenal!! We stayed for one night, and went back again to stay another night the next week. Definitely will go back, and strongly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Hannah, Palmdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, spacious rooms, 2 hot spring tubs in the room are very nice! The only disadvantage was the railway right by the hotel, we can hear the alarm and the train clearly in the rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Chun-Hung, West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
The spa facilities on the 5th floor is excellent. Not crowded at all and plenty of space.
Stayed 1 night in Jul 2024

8/10 Good

Siew Min

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was included in this property in the property's basement. Staff were really pushy about leaving google reviews on their service with their name. Room was very spacious with a patio. Bed was really comfortable and breakfast selection is a lottttt.

10/10 Excellent

Rolhensha, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Jun 2023

6/10 Okay

David

Traveled with family
Disliked: Staff & service
Nice hotel but service could be better.
We waited more than a half-hour to check in. Although the room appeared great at first glance, the tiny details were neglected. For $6800 per night, I would anticipate getting better quality.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and the hot spring in the room
The family room is big and has 2 hot spring baths with nano bubbles. The staff is nice. The breakfast is not really western except croissant and toasts and jam. The juices are too sweet. The roof top bar is great and surprisingly very affordable but only 5 basic cocktails available
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommend
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring pool in room is fantasty, but the soundproof could be better. The uproar from other room kept disturbing us in the mid night so that we can't realy relax and fall asleep for a long time.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Average only
Poor customer service; not a great experience with the price I paid
Stayed 1 night in Dec 2020

8/10 Good

Grace

Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
Room was comfortable, spa pool in the room was a big plus. Breakfast had wide selection. Amenities like pool, spa and children playground were quite good as well. Minibar was mediocre.
Stayed 1 night in Nov 2020

8/10 Good

Naomi, Taipei, Taiwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel. Great beds, towels, robes, snacks in room. The bathroom is huge, hotspring tub with big windows. Hotel is near train station and famous night market.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

kam koh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel run by a bunch of amateurs
Stayed 2 nights in Nov 2018

4/10 Poor

Traveling, China

Liked: Cleanliness
Disliked: Property conditions & facilities
I was a little disappointed as the whole conditions weren't of equal value
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very new hotel
We had a very comfy room with great view from Yilan and the hot spring bath is relaxing. The buffet dinner is excellent and restaurant design is modern and beautiful However the down side is the hot water providing system is not stable , sometimes you need to wait 5-10mins to get hot water. But after all ,this is a very relaxing hotel with reasonable price
Stayed 1 night in Jan 2018

8/10 Good

D, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with good facility, limited service
This is a new 24-story hotel with great facility. It is still not officially opened yet. Staff recruiting is on progress and existing employees are all very polite but not have sufficient experience in dealing different kinds of problems the hotel guests faced.
Stayed 1 night in Dec 2017

8/10 Good

FUMIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

HSIULING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yenting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

KUANHO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024