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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Lobby
Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds
Daily cooked-to-order breakfast for a fee

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
$74
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
410 W Main St, Luray, VA, 22835
  • Place, Warehouse Art Gallery
    ‪8 min walk‬
  • Place, Luray Caverns
    ‪2 min drive‬
  • Place, The Garden Maze at Luray Caverns
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Luray hotel close to Luray Caverns
This smoke-free hotel features a 24-hour business center, a seasonal outdoor pool, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and a front-desk safe are onsite.
Quality Inn offers 40 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.

Quality Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 7 to 10 per person

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 10.00 per person
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Intown Luray Hotel
Best Western Intown Hotel
Best Western Intown Luray
Best Western Intown
Quality Inn Luray
Quality Luray
Quality Inn Hotel
Quality Inn Luray
Quality Inn Hotel Luray

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 294 out of 1008 reviews
Rating 8 - Good. 333 out of 1008 reviews
Rating 6 - Okay. 189 out of 1008 reviews
Rating 4 - Poor. 101 out of 1008 reviews
Rating 2 - Terrible. 91 out of 1008 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

julienne

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DISGUSTING! There was hair from other guests on the pillows and sheets. The towels and pillows were stained and our non-smoking room smelled of cigarette smoke. Will never stay at a quality inn again.
Stayed 1 night in Aug 2025

8/10 Good

Carolina

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator, had to climb stairs to second floor. The stairway was so dirty and littered.
Stayed 1 night in Aug 2025

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Merl

Stayed 1 night in Aug 2025

10/10 Excellent

Manka

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Sheena

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family

Quality Disappointment

I was disappointed with this motel. The 1room smelled as if no one had been in there for a month or more. There were no amenities since they put the stuff on the walls. Dont mind the shampoo or conditioner but a small soap for body wash. At sink there was no soap just another shampoo dispenser. No body lotion of any size. One of the comforters had red ink or something on it and for a second I thought it was blood Terrible small pillows. We also had grasshoppers in the room. As for the pool, it was very cloudy, no offer of towels, so we used the shower towels. No problem with that, except when housekeeping called if we wanted service the next day, I asked for xtra towels and an extra pillow. After I answered several questions as to why I needed towels and an extra pillow, she said well you have 2 pillows for each person. There were 4 of us. I just said I neededan extra one for my husband. Her answer was ok ill get you more towels but I'll have to look in the back for another pillow. End result was towels no pillow. Also at the pool very little seating. Definitely needs sprucing up as does the entire motel. The restaurant next to it, was a bit expensive especially since it's a part of the motel, not a separate company. So in the end, if you are 1 person maybe 2, not a super bad place to stay for a night, but not for a family for more than 1 night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Went with my brother and his family, sister and her family and my Mom. We had three rooms. Only one was a bit unclean. Moldy bathroom ceiling, light plate missing and stained sheets. However they were extremely receptive and changed out that room for another which was good 👍. Wonderful place for the price. The restaurant has delicious Breakfast, the bowl was my favorite!
Heron in the river up the street
Stayed 5 nights in Aug 2025

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best

When entering the room it had a strong odor of mildew/mold/smoke. There appeared to be a mold stain at the door and in the bathroom. I was awoken to a bug crawling on me in the bed while I was sleeping. Not very clean at all. I understand it’s a small town and not many options but this hotel needs an update!
Stayed 2 nights in Aug 2025

4/10 Poor

PHILIPPE

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

To avoid

Propreté de la chambre à désirer. Mobilier usé ou cassé. Frigidaire pas nettoyé. Ménage pas fait chaque jour alors que mentionné dans conditions de réservations.
Stayed 4 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
My only recommendation is to have slip proof matting in the handicapped assessable showers.
Stayed 2 nights in Aug 2025

6/10 Okay

Ntumba

T
Stayed 2 nights in Aug 2025

6/10 Okay

Briana

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There was a general manager that was very helpful. The reason why I gave this hotel low star rating was the clean list. The room I went into was dirty. There were diabetic strips left on the floor from the previous person. There were medications that were left under the sink, the bathroom did not look like it had been swept or cleaned properly. The mirrors had fingerprints and smudges on them. The pillows were just thrown on the bed. They did not look clean at all. There were several holes in the wall, the carpet was coming undone and ripped on several corners. The showerhead was broken, it just looked like a rundown room that was not cared for at all There were cobwebs and dust all over the AC unit which made me feel very stuffy and sick after just a day of being there. The area was nice and it was generally very quiet.
Stayed 6 nights in Aug 2025

4/10 Poor

Louanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The smell when you walk into the room was terrible. It was not clean to my standards.
Stayed 1 night in Aug 2025

4/10 Poor

William

Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Stayed 1 night in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
It's ok for what it is, but more of a motel than a hotel. My stay at La Quinta in Cleveland was much better.
Stayed 1 night in Aug 2025

6/10 Okay

robert

Traveled with partner
Liked: Staff & service
average any best
Stayed 1 night in Jun 2025

10/10 Excellent

Teodora

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

2/10 Terrible

Alyssa

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Our stay was short lived. We were unhappy with the quality of cleanliness in the bathroom. There were dirty wash clothes still in the shower and hair and dirt all over the floor and shower. The room didn’t feel clean at all.
Stayed 1 night in Aug 2025

4/10 Poor

Husam

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Said it would be breakfast no 😡
Stayed 1 night in Aug 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025