Holiday Inn Lusaka, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Lusaka, an IHG Hotel

Suite, 1 Bedroom (Sofa Bed) | Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior
Exterior
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Cnr Birdcage Walk and Haile Selassie Ave, Lusaka, 10101
  • Chilenje House
    2 min drive
  • Lusaka National Museum
    3 min drive
  • Lechwe Trust Art Gallery
    3 min drive
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    46 min drive

Room options

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom (Sofa Bed)

  • 581 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Holiday Inn Lusaka, an IHG Hotel

Lusaka hotel close to Chilenje House
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Change of towels is available on request.
Holiday Inn Lusaka, an IHG Hotel offers 162 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Wired and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a library, a vending machine, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Holiday Inn Lusaka, an IHG Hotel is a smoke-free property.

A complimentary manager's reception is offered on select days. A hosted evening meal is available for a surcharge daily.
Holiday Inn Lusaka, an IHG Hotel has a restaurant on site.

Languages

Afrikaans, English, German, Hindi, Italian, Swahili, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Hosted evening meal available daily for a fee of USD 15
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 28 per person (one-way)
  • Hosted evening meal: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Lusaka
Lusaka, An Ihg Hotel Lusaka
Holiday Inn Lusaka, an IHG Hotel Hotel
Holiday Inn Lusaka, an IHG Hotel Lusaka
Holiday Inn Lusaka, an IHG Hotel Hotel Lusaka

Holiday Inn Lusaka, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 42 reviews" "
Rating 8 - Good. 8 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mpande

Liked: Cleanliness, amenities, property conditions & facilities
Small shower head
Stayed 1 night in Aug 2024

10/10 Excellent

Izak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptional. All staff members, without exception, were friendly and helpful, professional and courteous. My room was quiet, the bed was comfortable, and bed linen was luxurious. This was the first hotel that I can remember staying in where the pillows were marked soft or firm. It was also a rare luxury to have a light duvet that matched exactly the weather.
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Cleaniness
Stayed 1 night in May 2024

10/10 Excellent

Albert

Liked: Amenities, property conditions & facilities
Very centrally located and safe
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Cleaniness
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveler
Liked: Amenities, property conditions & facilities
Clean, quite excellent for business
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Everyone and everything at the hotel was great! The room was a good size and clean. The staff were very helpful and kind.
Stayed 1 night in Jul 2023

10/10 Excellent

Fatima

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel
I arrived on the 5th of March in Lusaka, without a booking for a hotel as the initial hotel i was meant to stay in was too far out my way for work. I chose Hotel Inn by chance and i must say, Holiday Inn has officially won a place in my Heart. I regularly travel to different countries in Africa for Work and i must say, out of ALL hotels I've stayed in, Holiday Inn has by far been thee BEST. The Hotel Staff took incredible care of me, knowing i work in the liquor industry, they always supplied me with extra water, always ensured i had help carrying my items to and from my room without expecting nothing in return, i mean?? Where else can you find such kind and caring people. I genuinely appreciate every single one of the staff members, from the beautifully friendly cleaners, the Reception staff, the Restaurant staff to the Security Guards who ensured my Safety at all times. I FULLY 100% Recommend this hotel to everyone and anyone out there. It is extremely clean, a home away from home. Thank you for everything and i look forward to my next stay at Holiday Inn!!
Stayed 6 nights in Mar 2023

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2023

10/10 Excellent

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was great your staff is excellent. Keep it up. The booking agent not too good
Stayed 1 night in Feb 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

musumba

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is very clean and well kept.The view was breath taking
Stayed 1 night in Jan 2023

2/10 Terrible

Alistair

Traveled with family
Not honouring Rewards points
I booked the hotel for my wife using a Reward night. When she came to pay the small balance due (about $15) they charged my card with a further $101. When I queried the charge they claimed they had not received the instruction. They requested me to email but 2 days later I have still had no response. Very poor customer service and apparent ignorance of the Rewards process.
Stayed 1 night in Dec 2022

8/10 Good

Zelda

Stayed 4 nights in Oct 2022

8/10 Good

Tembwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Stayed 6 nights in Sep 2022

8/10 Good

Chewe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, not too far from anywhere in town. The hotel is still fairly new and the feel nice finishings is superb. Food is good too, only downside is it takes a while to prepare. Otherwise the overall stay was good. Staff were friendly and I would stay there again on my next business trip
Stayed 2 nights in Aug 2022

8/10 Good

Arindam

Stayed 4 nights in Jul 2022

10/10 Excellent

Dan

Stayed 2 nights in Jun 2022

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with a fantastic breakfast bar -- worth buying and finding time to enjoy. The lunch dinner menu is good but a little pricey.
Stayed 1 night in Jun 2022

10/10 Excellent

Revis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great staff. Oliver was especially helpful. Onsite construction was a little noisy but we survived.
Stayed 1 night in May 2022

10/10 Excellent

Revis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant. Helpful staff. Ongoing construction was a little distracting.
Stayed 3 nights in May 2022

8/10 Good

Lucy

Stayed 5 nights in Feb 2022

8/10 Good

Jerry, Pagosa Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two ladies who worked at the front desk were accommodating and friendly. I appreciated their helpfulness during my visit. The dining room operation needs some improvement. Always appeared to be understaffed. Good selection of food and well presented. Keep up the good work. Jerry Dale
Stayed 3 nights in Mar 2022

10/10 Excellent

Kwame

Stayed 4 nights in Nov 2021