InterContinental Lusaka by IHG

5.0 star property

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Photo gallery for InterContinental Lusaka by IHG

Property amenity
Exterior
Outdoor pool, pool umbrellas, sun loungers
Presidential Suite | Premium bedding, down comforters, memory foam beds, minibar
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Haile Selassie Avenue, Lusaka, 10101
  • Lusaka National Museum
    ‪2 min drive‬
  • Parays Game Ranch
    ‪4 min drive‬
  • Lusaka City Market
    ‪4 min drive‬
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom, Club Lounge Access

  • 893 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • 581 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 2 Twin Beds, Club Lounge Access

  • Sleeps 2
  • 2 Twin Beds

Classic Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room

  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Club Lounge Access

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, Accessible

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • 1238 sq ft
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds

  • 581 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

InterContinental Lusaka by IHG

5-star Lusaka hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
InterContinental Lusaka by IHG offers 106 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Business amenities at this 5-star property consist of a business center, 8 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 6566 square feet (610 square meters) include a conference center. This luxury hotel also offers an outdoor pool, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary. A total renovation of this property was completed in September 2022.

InterContinental Lusaka by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Curate - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Botanical - This poolside bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Arabic, English, German, Hindi, Swahili, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZMW 700 for adults and ZMW 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Botanical
  • Curate

Things to do

  • Evening entertainment
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,566 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZMW 700 for adults and ZMW 350 for children
  • Airport shuttle fee: ZMW 1120 per person (one-way)
  • Airport shuttle fee per child: ZMW 560 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

InterContinental Hotel Lusaka
InterContinental Lusaka
Lusaka InterContinental
Inter Continental Hotel Lusaka
Intercontinental Hotels Lusaka Hotel Lusaka
Inter-Continental Lusaka
Lusaka Inter-Continental
InterContinental Lusaka Hotel

InterContinental Lusaka by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 147 reviews
Rating 8 - Good. 67 out of 147 reviews
Rating 6 - Okay. 19 out of 147 reviews
Rating 4 - Poor. 9 out of 147 reviews
Rating 2 - Terrible. 5 out of 147 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Gillian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Annie

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger, Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Wonderful amenities. They keep exceeding my expectations.
Stayed 3 nights in Aug 2024

10/10 Excellent

King boniface

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just incredible I have no hate for it
Stayed 1 night in Jun 2024

10/10 Excellent

King boniface

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible always ready to help and kind
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Anja

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated hotel. Very luxurious rooms. Friendly and helpful staff. Unfortunately the gym was still under renovation. The bar/cafe is worth a visit. Breakfast is nice (but mornings are cold, so bring a sweater because it’s outside!).
Stayed 3 nights in Jun 2023

8/10 Good

Mitsuru

Stayed 2 nights in Jun 2023

10/10 Excellent

JUSTIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best five star hotel in Lusaka

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Stayed 2 nights in Feb 2020

8/10 Good

dror

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very good and I will probably return in future business trips
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is aging. There was no air conditioning in any of the lobby or downstairs area of the hotel. The entire hotel could use some paint and sprucing up. It is no longer among the elite Lusaka hotels and therefore, overpriced. We will be using the Taj Pamodzi for Lusaka trips.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms were filthy! Carpets were stained! Toilet flush was broken! Had to change 3 rooms to find a bed to sleep! High cost for poor value!
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything at intercontinental hotel I was so disappointed. The corridor smells bad, the carpet is dirty you can see it. The bathtub was very dirty you can see it wasn’t cleaned properly, the white bath mat had black stains. I had to wear my flip flops to have a shower. Breakfast meals where terrible and the gym equipments needs replacement, treadmills belts are worn out they need change. Intercontinental hotel is just brand not quality. It’s expensive from nothing just brand. Don’t book there, don’t book for brand book for quality.
Stayed 3 nights in Apr 2019

10/10 Excellent

Jiaxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. The hotel has a fleet of taxi cabs to bring you around.
Stayed 1 night in Mar 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel! Great Service!3

Great, wonderful,clean and hotel. Good location! Comfortable! Good food! Peaceful! Friendly staff! Good location! Proximity to the airport.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great access to transport and malls great location
Stayed 2 nights in Jan 2019

8/10 Good

Pat

Liked: Cleanliness
Breakfast was good, 3pm afternoon check in time too late, car park poor
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very hospitable . Like my stay at the hotel *****
Stayed 3 nights in Nov 2018

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, nice and clean room. Good service and very friendly and helpful staff. I would stay here again
Stayed 1 night in Nov 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
I only stayed one night for business but thought the hotel was a little tired. The staff were very friendly and it is very conveniently located but the hotel itself could do with some tlc
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel its old and the condition are really terrible.
Stayed 2 nights in Jul 2018