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The Lusaka Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lusaka Hotel

Outdoor pool
Exterior
Front of property
Outdoor pool
Executive lounge

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Corner Cairo / Katondo, Lusaka, 10101
  • Lusaka City Market
    7 min walk
  • Soweto Market
    20 min walk
  • Freedom Statue
    3 min drive
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    44 min drive

Room options

View all photos for Sable

Premium bedding, in-room safe, desk, iron/ironing board

Sable

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Lusaka, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (42)
The price is $88
per night
$112 total
includes taxes & fees
Dec 12 - Dec 13
Holiday Inn Lusaka, an IHG Hotel

About this property

The Lusaka Hotel

3.5-star Lusaka hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
The Lusaka Hotel offers 80 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels. Additionally, rooms include complimentary bottled water and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite self parking is complimentary.

The Lusaka Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1914
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Lusaka Hotel
The Lusaka Hotel Hotel
The Lusaka Hotel Lusaka
The Lusaka Hotel Hotel Lusaka

The Lusaka Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 8 out of 20 reviews" "

5.6/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Property is very old and poorly maintained. Requires thorough refurbishment before advertising it for international guests. This is a perfect case of What You See Is Not What You Get (WYSINWYG). Terrible and Pathetic!
Stayed 6 nights in Aug 2022

10/10 Excellent

Richard

Stayed 5 nights in Aug 2022

8/10 Good

Albert

Stayed 2 nights in Jun 2022

6/10 Okay

Ishmael

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Rabson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location closer to everything
Stayed 3 nights in Jun 2022

6/10 Okay

Dominik

Stayed 3 nights in Mar 2021

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
he Lusaka Hotel
The Lusaka Hotel was in a good condition. The staff was kind. Unfortunately the did not reply to any of my mails.
Stayed 2 nights in Mar 2021

8/10 Good

Dominik Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war hilfsbereit, obwohl ich kein englisch gesprochen habe.
Stayed 2 nights in Mar 2021

2/10 Terrible

Chingasiyeni

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in the centre of the city
The hotel is the worst of more than 150 hotels l have ever been. It's seriously fithy. The toilt the bedding you can't recognise the colur of the mosquito net. The toile is like the 1950s toile and never been renovated since the hotel has been opened. The cooks and the people saving in the kitche were filthy. To say the list the hotel should be closed down. It is appalling.
All these are the list of what l could take picture Unsafe wall plugs See all pictures on the left side and all below pictures as proof of what l experienced and paid for it.
Fithy toilet and walls
The most fithy floor the room and the bathroom
Dirt mosquito net
Stayed 1 night in Nov 2019

4/10 Poor

Tung, Mel Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
So so hotel
Hotel in need of urgent reservation such as damaged roof,very old furniture. Staff need to be well trained in customer service, free breakfast should be clearly stated as continental as hot food must be paid for

8/10 Good

Robert, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The staff were all helpful and the breakfast was good. Don't expect a luxury hotel as this isn't a top of the range hotel but it was good value, with clean rooms and a TV.

2/10 Terrible

Lisa, Houston, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not live up to expectation
We had booked this hotel 4 months in advance. I had emailed the Manager Mr. Mbewe ahead of time to arrange for transport from the airport to the hotel. He stated that they would "send transport as per our confirmation". When we arrived no one was at the airport to transport us and when I called the hotel, the desk said that did not provide that service. When we arrived at the hotel there was trash knee deep in the street in front of the hotel. The hotel did not have the booking information from expedia and tried to charge us for the room. I had to call expedia at a cost of $1 per minute (a $17 call) to straighten things out. The room was filthy, the bedding worn, the bathroom had tiles coming off the wall and it was infested with roaches. The power went out at midnight. We had to get up early to catch a bus the next morning and lugged our luggage down the stairs in the dark (Its a good thing we had brought head lamps). The front door had been broken in the night and no effort had been made to pick up the glass, so we lugged our luggage over the glass. We had booked and paid for 2 rooms for 2 days later in the week, but cancelled and made other arrangements for our stay. Look elsewhere.

2/10 Terrible

TIM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling
When I arrived at this hotel (late at night) the hotel claimed to have no record of my booking and were full. I do not know if the problem lies with hotels.com or the hotel. All I know is that I had to walk the streets to find an alternative hotel late at night in a strange city. This is simply not acceptable from a safety point of view. To add insult to injury I have now been charged by hotels.com for the room. I have emailed to inform hotels.com of this but have received no reply and now when I go onto the website and click on 'contact us' it takes me to a 'page not found' response. I have also attempted to contact via skype but could not be heard correctly. Please refund my money ASAP and provide an explanation for this appalling service.

4/10 Poor

Luther, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Beyond basic
Made Expedia booking and payment two days before arrival. When checking in, they told me they had no record of a booking and that they were fully booked and had no room for me. After pressing them hard they magically found my booking saying that it had come in only that morning. On further pushing them, they found that indeed they had a room but it was a higher class room than the one I had booked, and asked for an upgrade payment. I refused, saying that they already took my payment for a basic room and were now committed to giving it to me. They relented and gave me the room that was one class better than the basic one. Having finally negotiated my way in to the hotel, I checked my room. There was some evidence that the sheets and pillowcases had not been changed, the mattress was only a piece of foam, and there was no shower in the bathroom. They kindly provided a bar of soap for use in the bathtub, but no towels or other linens. On the plus side, there were only a few cockroaches and they weren't very large. I was left wondering what the basic room would have looked like!

6/10 Okay

Ritva

Disliked: Property conditions & facilities
Vastaanotto huono, ei tiedetty mitään tulostani, mistä varattu, paljon maksettu jne. Hotelli on vanha ja rapistunut. Aamiainen hyvä. Osa henkilökunnasta ystävällisiä. Uima- allas ala- arvoinen, likainen. Ei pystynyt uimaan. Keskellä kaupunkia, kiureinen ja rauhaton paikka. Huone kuitenkin rauhallinen.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
hôtel décevant
L’hôtel se trouve au centre la ville c'est bien mais le reste était horrible. il est très vieux et pas bien renouvelé. dans l’ancien temps il était peut-être bon il y a plus de 60 ans.don pour ce standing le prix est trop élevé. le réceptionniste ne savait pas la réservation de l'Expedia. il n'y avait pas de l'eau chaude, les serviettes de bain étaient pas bien propres. son restaurant était nul. la nuit bruyante .
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service
予約が入ってなかった
周りは、観光対象は特になく、首都なのにレストランやスーパーもなく、ほぼ露店だけで、日没とともに店も人もいなくなり、閑散として治安が悪そうです。 予約が入っていないと言われ、６８ドル払わされた。 これについてはExpediaのHelpにメールしたが５日経過後も何も回答なし。

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recommendation
1. No electric power consent in the room 2. No remote controller of air conditioner 3. Dirty electric tea pot 4. No free WiFi - Desk sell the WiFi Coupon (6 ZMW per hakf an hour)