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OYO The Chiltern Hotel

3.0 star property

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Standard Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets
Lobby
Lobby
Elevator
Breakfast and dinner served

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Waller Avenue, Luton, England, LU4 9RU
  • Place, Kenilworth Road Stadium
    ‪2 min drive‬
  • Place, Genting Casino Luton
    ‪4 min drive‬
  • Place, Warner Bros. Studio Tour London
    ‪23 min drive‬
  • Airport, London (LTN-Luton)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Family Room For 4

1 bedroom, desk, free WiFi, bed sheets

Standard Family Room For 4

  • Sleeps 4

View all photos for Standard Twin Room

1 bedroom, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

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About this property

OYO The Chiltern Hotel

3-star Luton hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk.
OYO The Chiltern Hotel offers 97 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.

OYO The Chiltern Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Chiltern Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Self parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10.50 for adults and GBP 10.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chiltern Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.5 for adults and GBP 10.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

OYO The Chiltern Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 85 out of 584 reviews
Rating 8 - Good. 172 out of 584 reviews
Rating 6 - Okay. 143 out of 584 reviews
Rating 4 - Poor. 98 out of 584 reviews
Rating 2 - Terrible. 86 out of 584 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

David

Stayed 1 night in Sep 2025

8/10 Good

Stella

Traveled with family
Check in was really easy as front desk is staffed. Corridors on the way to the room I did notice quite a few bleach stains on the carpets, but the room itself was clean. Close by places to eat and a bar downstairs. Parking for the night of our stay and also able to leave the car there for the duration of the holiday but paying a small fee which was really convenient.
Stayed 1 night in Sep 2025

4/10 Poor

Helen

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Philip

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025

8/10 Good

Derrick

Stayed 1 night in Sep 2025

6/10 Okay

Philip

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay 6-7th Sept 2025

One night stay in Luton. Hotel was easy to find. Large free car park. Quick check in. Clean room. Comfy bed. Aircon.
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Friendly staff but the worst bed ever

Old hotel in dire need of refurbishment. Staff were friendly and helpful but it was without a doubt the worst bed I have ever slept on.
Stayed 1 night in Aug 2025

6/10 Okay

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Algony

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the rooms but didn’t like waiting at the reception without being attended to as there was nobody
Stayed 1 night in Jul 2025

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to and local facilities are nearby.
Stayed 1 night in Jul 2025

8/10 Good

Iram

Traveled with family
Liked: Staff & service
Disliked: Amenities
Quick check in and ok for 1 nights stay. Not much interaction with staff and not many facilities available
Stayed 1 night in Jul 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

We booked to stay as we had a very early morning flight to Italy from Luton airport. Our flight was changed against our knowledge and wishes to another day, also to an early morning flight and the hotel refused to change our booking for a different day. We left the Uk earlier then expected so we’re not in the UK to use the room on the originally booked date that they would not refund or change the date even for a extra fee so we lost the price of the room and had to book and pay for another hotel as we were not giving this hotel any more money for the night before we did actually fly. Very bad service waste of money would never book again
Stayed 1 night in Jul 2025

4/10 Poor

Gareth

Disliked: Property conditions & facilities
Was only staying for a quick cheap stop on the way to London for a late check in and early start. Disappointed as the bar closes at 7 and that was one of the factors we decided to stay as we could just pop the bar when checking in for a quick drink before heading to bed for the early start. Price reflected hotel, room and decor but suited what we needed bar the bar being closed which was expected to be open.
Stayed 1 night in Jun 2025

10/10 Excellent

Lucy

Stayed 1 night in May 2025

10/10 Excellent

deborah

Stayed 1 night in Jun 2025

8/10 Good

Steve, Sidcup

Stayed 5 nights in Jun 2025

2/10 Terrible

Dennis

Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and adequate but no dining facility
Stayed 1 night in May 2025

6/10 Okay

Sushmithan

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower door fell off

Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm). The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by.
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, quick check in, excellent stay before our flight from luton.
Stayed 1 night in May 2025

4/10 Poor

Gulnar

Staff at check in to be more experienced and polite to visitors
Stayed 1 night in May 2025