Concierge services, a 24-hour front desk, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request.
City Hotel Luton offers 68 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with satellite channels.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
City Hotel Luton features a vending machine, concierge services, and express check-out. Wireless Internet access is complimentary.
City Hotel Luton is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Offsite parking available (GBP 8.80 per night)
Conveniences
24-hour front desk
Luggage storage
Vending machine
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (165 inch wide door)
Handrails in stairways
Hardwood flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
More
Air conditioning
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Nearby parking fee: GBP 8.80 per night (49 ft away)
Early check-in fee: GBP 15 (subject to availability)
Late check-out fee: GBP 15 (subject to availability)
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
Parking height restrictions apply
Property is also known as
easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton
City Hotel Luton Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 144 out of 748 reviews
10 - Excellent
144
Rating 8 - Good. 176 out of 748 reviews
8 - Good
176
Rating 6 - Okay. 151 out of 748 reviews
6 - Okay
151
Rating 4 - Poor. 106 out of 748 reviews
4 - Poor
106
Rating 2 - Terrible. 171 out of 748 reviews
2 - Terrible
171
7.0/10
Cleanliness
7.2/10
Staff & service
5.4/10
Amenities
6.0/10
Property conditions & facilities
Reviews
8/10 Good
annabel
Feb 6, 2026
annabel
Stayed 1 night in Jan 2026
6/10 Okay
Michelle
Feb 4, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, reasonable cost and close to the train and bus station. Helpful staff.
Michelle
Stayed 1 night in Feb 2026
8/10 Good
Stephen
Feb 2, 2026
Stephen
Stayed 4 nights in Jan 2026
8/10 Good
Stephen
Business traveler
Feb 2, 2026
Liked: Cleanliness, staff & service
Clean room friendly staff mr moyin polite and friendly person
Stephen
Stayed 1 night in Jan 2026
6/10 Okay
Michelle
Jan 27, 2026
Disliked: Amenities
The best feature of the hotel was that it was close to the station and bus terminal.
Michelle
Stayed 1 night in Jan 2026
8/10 Good
Stephen
Business traveler
Jan 23, 2026
Liked: Cleanliness, staff & service
Staff fantastic Mr moyin at reception, clean room.
Stephen
Stayed 4 nights in Jan 2026
8/10 Good
Stephen
Business traveler
Jan 21, 2026
Liked: Staff & service
Yes clean room
Very friendly reception Moyin nice and polite
Air con ok
Stephen
Stayed 4 nights in Jan 2026
2/10 Terrible
Rebecca
Jan 14, 2026
Disliked: Cleanliness, staff & service, amenities
Staff were smoking outside of the hotel and totally ignored us on arrival it wasn’t until we rang the phone he decided he would come in. Room was like a broom cupboard however we new the size we chose one with a window and they had stuck a light right outside of our window fixed to the building and even with the blinds closed it was bright so we couldn’t sleep. The noise was extremely bad people banging doors etc. we were told reception was manned 24/7 this was not the case when I went down to speak to them and also on checkout no one at reception. Would never go back.
Rebecca
Stayed 1 night in Jan 2026
10/10 Excellent
Francis
Traveled with family
Jan 14, 2026
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful. The hotel is located 4 minutes walk from Interchange bus station and is centrally located close to shopping, dining and cinema. Great for a budget overnight stay in Luton.
Francis
Stayed 1 night in Jan 2026
2/10 Terrible
Simon
Jan 12, 2026
Disliked: Cleanliness, staff & service, amenities
The room is totally sealed, there is no way of getting fresh air & the room stank. The toilet blocked each time I used it. The room has a flood light pointing at the window, which only had a paper thin roller-blind & an exit light which was so bright I had to buy a sleep mask. This place should be removed from your listings, its terrible.
Simon
Stayed 3 nights in Jan 2026
4/10 Poor
LEE
Jan 4, 2026
Disliked: Cleanliness, staff & service, amenities
Room poor, bathroom smelt of damp and mould. Mattress was decent.
More great service from Moyn on the reception. My room didn’t have USB ports so I couldn’t charge my phone and he moved me to a room which did. Occasionally the aircon blew cold during the night but I only noticed as I got up to use the bathroom. Great phone reception. Tv worked well and I really like the bathrooms here. It was my last of many stays but if I return I wouldn’t hesitate to book this hotel again. The staff are always friendly and any problems are sorted quickly. That’s what places this apart from other budget hotels. The excellent service.
Geoffrey
Stayed 4 nights in Dec 2025
4/10 Poor
Muhammad
Dec 17, 2025
Muhammad
Stayed 1 night in Dec 2025
8/10 Good
Tarek
Dec 14, 2025
Liked: Cleanliness, staff & service, amenities
The location was good just few minutes walk from Luton station with good connection to London. There are many supermarkets and restaurants around. The room was basic but clean with good size and comfortable bed
I had a room without window. It suited my needs Moyn was his usual efficient self.
I really like the shower in these rooms.
I’ll be back for another stay next week.