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Holiday Inn London - Luton Airport by IHG

3.0 star property

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Photo gallery for Holiday Inn London - Luton Airport by IHG

Exterior
Exterior
Serves breakfast, lunch, and dinner
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Free WiFi
  • Parking available

Explore the area

Map
Airport Way E, Blush House, Luton, England, LU2 9LF
  • University of Bedfordshire
    ‪3 min drive‬
  • Luton Mall
    ‪3 min drive‬
  • Grosvenor Casinos
    ‪4 min drive‬
  • London (LTN-Luton)
    ‪10 min walk‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Room amenity

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds, Accessible

  • 197 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • 197 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 197 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed, Accessible

  • 197 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • 197 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express London Luton Airport by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1007)
The price is $125
per night
$149 total
includes taxes & fees
Mar 7 - Mar 8
Holiday Inn Express London Luton Airport by IHG

About this property

Holiday Inn London - Luton Airport by IHG

3-star Luton hotel close to University of Bedfordshire
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Change of towels is available on request.
Holiday Inn London - Luton Airport by IHG offers 124 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Luton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 484 square feet (45 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn London - Luton Airport by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 5:00 AM and 10:00 AM and on weekends between 5:30 AM and 10:30 AM.
Luton Airport Hotel - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Luton Airport Hotel - This bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, Greek, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (GBP 14 per night; includes in/out privileges)
  • Secured extended parking on site (GBP 14 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:30 AM to 10:30 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luton Airport Hotel
  • Luton Airport Hotel

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (484 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Secured self parking fee: GBP 14 per night (in/out privileges)
  • Secured extended parking fee: GBP 14 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore Luton Airport
Encore Ramada London
Luton Airport Ramada
Ramada Encore London
Ramada Encore London Hotel Luton Airport
Ramada Encore London Luton Airport
Ramada Encore Luton Airport
Ramada London Encore
Ramada Luton Airport
Holiday Inn London Luton Airport Hotel
Holiday Inn London Luton Airport
London Luton By Ihg Luton
Holiday Inn London Luton Airport
Holiday Inn London Luton Airport an IHG Hotel
Holiday Inn London - Luton Airport by IHG Hotel
Holiday Inn London - Luton Airport by IHG Luton
Holiday Inn London - Luton Airport by IHG Hotel Luton

Holiday Inn London - Luton Airport by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 422 out of 1004 reviews
Rating 8 - Good. 365 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Heshan city

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Good staff and service
Stayed 1 night in Nov 2024

8/10 Good

Theja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
One night stay to catch an early flight. Very close to airport about a 10 minute walk in a well lit up area. Group of 3 in a double room with a pull out sofa bed. Very comfortable and enough space for 3 big bags as well when the sofa bed was pulled out. We had dinner as well in the restaurant and we all had a great meal. Would highly recommend. All the staff we encountered were very friendly as well.
Stayed 1 night in Nov 2024

2/10 Terrible

Rachael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After paying for our stay well in advance, we returned from Gran Canaria (midnight) to be told our room was not available and we could not be accommodated. There was no communication to let us know this was the case, eg email or telephone, so to arrive to this mess was shocking. Having travelled 8 hours from Scotland and returning the next day, we were absolutely furious and very upset and the situation we were left in. The night manager who we spoke to said he had "no idea" regarding our situation claiming there was no handover to inform him which whether true or untrue is completely unacceptable. This experience left a bitter end to our holiday to say the least and has ended any faith we had in using Holiday Inn hotels the future.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Traveled with partner
Liked: Amenities
The carpet in your room and corridors didn’t seem very clean. My biggest issue- we were given an accessible room which we didn’t require but didn’t really mind. Part of the equipment included an assistance alert system which had a bright green light which lit up the room all night and stopped us getting any sleep at all. I did mention this to the person on the desk when we checked out and it was suggested we should have come to reception to inform them, this wasn’t an option as we didn’t fancy changing rooms at 11.30pm when we needed to be at the airport for 5am
Stayed 1 night in Oct 2024

10/10 Excellent

JUSTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Nice room, friendly staff, nice breakfast. Easy walk from the airport
Stayed 1 night in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
All as expected from Holiday Inn. Fantastic breakfast - made fresh vegan sausages upon request. Airport noise as expected but silent overnight. Helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

2/10 Terrible

HENRY

Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made mistake with booking they where amazing and sorted it all out for me
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Serena

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepless airport stay
Terrible , shower flooded, toilet filled with water and overflowed so we couldn’t shower and had to use the loo downstairs , bed was like a brick , evening meal was inedible overall the worse airport stay I have ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

2/10 Terrible

Alex

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joey

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Irina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The first room we were in was extremely hot and the AC was not working.We had to move into another room.The AC was working but not properly, there was a sign on it that needs service. The phones were not working so we had to go downstairs for everything we needed.
Stayed 1 night in Sep 2024

2/10 Terrible

Malcolm

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Had issues from games and misleading advertising on Google and the hotels website. 24hr room service with full English breakfast is not something that this hotel does. Hot breakfast is only available from 5:30am in the restaurant and on room service. I spoke with the shift manager and the general manager regarding the issues during both our stays. Issues from staff not available to open the main door to the phone system and Aircon units not working to errors with non delivery of ordered breakfast and errors with the breakfast items provided were discussed. The hotel agreed to refund the cost of the latest stay and will remove the website from Google which shows the wrong details which are false and misleading.
Stayed 1 night in Sep 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

D

Liked: Cleanliness, staff & service, amenities
Everything was great - nice to have a restaurant on site and looks modern. The bathrooms though have poor ventilation and looks like pipes need clearing. People and service were nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Luton Airport
We came in on a light evening flight (with my son) - check in was very simple - comfortable night - had breakfast (very nice) and checked out by 9 30pm before continuing our journey. Would definitely do again
Stayed 1 night in Sep 2024

10/10 Excellent

Mrs C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good initiative, above the call of duty!
It was just a quick overnight stay after a short but late flight. We had not booked a room suitable for a disabled person, but as soon as the check-in staff saw my sister with her rolator walking aid, he quickly sought out a ground-floor room with disabled person's shower. I was impressed,
Stayed 1 night in Sep 2024

8/10 Good

Dee

Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness, staff & service, amenities
Convenient location next to T2 however the beds are absolutely rock solid, tiny double and the air con didn’t work. Check in lady was super helpful but wouldn’t come back.
Stayed 1 night in Sep 2024

4/10 Poor

Shannon

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff friendly and helpful. Rooms dirty - hairs in bed, mirrors dirty and hairs in shower. Complained about the cleanliness and got moved rooms but still the beds had hairs in them, big make up stains on curtains, bathroom sink and mirrors not cleaned to good standard. Air con broken, no windows to open and fan not effective so room was boiling hot nobody had a good night sleep, not relaxing at all.
Stayed 1 night in Sep 2024