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OYO London Luton

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO London Luton

Dining
Lobby
Front of property
Standard Double Room | 1 bedroom, desk, free WiFi, bed sheets
Breakfast area

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
1 Mill Street, Luton, England, LU1 2NA
  • Luton Mall
    4 min walk
  • University of Bedfordshire
    10 min walk
  • Grosvenor Casinos
    11 min walk
  • London (LTN-Luton)
    5 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Twin Room

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room

  • 100 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Triple Room

  • 100 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Single Room

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Double Room

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Citi Hotel Luton

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
3.0 out of 5, (536)
The price is $52
per night
$62 total
includes taxes & fees
Dec 11 - Dec 12
Citi Hotel Luton

About this property

OYO London Luton

3-star Luton hotel with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
OYO London Luton offers 44 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Luton hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

OYO London Luton features a vending machine. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

OYO London Luton is a smoke-free property.

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Comfort Hotel Luton
Comfort Luton
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Hotel Luton
Luton Comfort Hotel
OYO Comfort Hotel
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OYO Comfort
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OYO London Luton Hotel
OYO London Luton Luton
OYO London Luton Hotel Luton

OYO London Luton Reviews

Reviews

6.4
Rating 10 - Excellent. 96 out of 697 reviews" "
Rating 8 - Good. 207 out of 697 reviews" "
Rating 6 - Okay. 197 out of 697 reviews" "
Rating 4 - Poor. 98 out of 697 reviews" "
Rating 2 - Terrible. 99 out of 697 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Dec 2020

6/10 Okay

keith

Liked: Cleanliness, property conditions & facilities, room comfort
Good position
Okay
Stayed 1 night in Dec 2020

2/10 Terrible

Osita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay
From the receptionist it was terrible . She was rude and sarcastic ! Very insulting refused me to speak to a manger to report her and question him? . Requested a deposit of £50 on arrival for that hotel and I challenged them. At the end I had card to pay they refused and said it was cash they needed . I had to go out and walk around for 30mins to get a cash machine as the one close by is not working . The rooms are an apology ! For that reason I gave up one night and forfeited the money cos it was not a comfortable place and I did not get a refund on it even when I asked the unprofessional Receptionist to refund me for one night . The pics online are deceiving guys . Moulds in toilets as well . Train so noisy where they dumped me for the night even with window Closed . The bed was an apology . Stained towels etc
Stayed 2 nights in Dec 2020

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Rob Dunham

Disliked: Staff & service
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not The Worst
Staff were polite and friendly, upon arrival And checked temperature - via my wrist which baffled me. The Room was spacious, clean, tidy, unfortunately the window did not open due to being ground floor - the room was hot, the fan provided was loud. The television appeared drunk and hung at very odd angle, but was not awful. For the money paid I would recommend a short stay if staying in Luton. The Covid-19 restrictions became a bit of a joke the longer time spent in the hotel. Cleaners did not have masks on despite me walking past 2/3 cleaners in the corridor... Everytime I exited the building I was to leave via a back way even to smoke and then walk around the entire building to gain access even in the pouring rain - however the staff were out the front smoking … also the cleaners were to enter via the back door. This made no sense in regards to the strict guidelines I was informed of upon arrival. Please do not be out off by this review, I would stay here again with no issues.
Stayed 1 night in Oct 2020

8/10 Good

Tony, Isle of Wight

Business traveler
Liked: Cleanliness, staff & service
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget Luton is much misunderstood and therefore undervalued as a convenient business stop.
Stayed 1 night in Oct 2020

6/10 Okay

Tony, Ryde

Business traveler
Liked: Cleanliness, staff & service
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget Luton is much misunderstood and therefore undervalued as a convenient business stop over. It has excellent travel links: 25 minutes from St Pancras, the airport (of course) and it’s adjacent to the
Stayed 1 night in Sep 2020

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Great Value needs to be better maintained
ideal location in centre of Luton and close to airport. cracking value. Some of the facilities could do with better maintenance though
Stayed 1 night in Sep 2020

2/10 Terrible

Arsalan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff/Horrible customer service
Horrible customer service. Left the room after few hours because of bed bugs crawling all over the bed and sheets. Requested a refund which was refused as they made up a story that they offered me another room which I apparently took and stayed there over night which is a total lie.
Stayed 1 night in Aug 2020

8/10 Good

Clive

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Tony, Isle of Wight

Business traveler
Liked: Cleanliness, staff & service
With the extreme heat (On the nights I stayed) a fan was not good enough to cool the bedroom. I therefore slept very badly. However, usually this is not a problem and the hotel represents good value for money.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Stayed 5 nights in Sep 2020

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Overnighter
Difficult to fault for the price. Yeah you can hear the trains and it isn't the most comfortable bed in the world but it does the job. The 50 pound cash deposit is peculiar and it was particularly concerning that the receptionist only had to make a few mouse clicks in the morning to confirm it could be refunded. Are there cameras in the room that she was checking? I was told there would be a quick inspection.
Stayed 1 night in Sep 2020

8/10 Good

TonyCotton, Isle of Wight

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget Luton is much misunderstood and therefore undervalued as a convenient business stop over. It has excellent travel links: 25 minutes from St Pancras, the airport (of course) and it’s adjacent to the M1. Perfect!
Stayed 1 night in Sep 2020

8/10 Good

BRIAN

Stayed 1 night in Aug 2020

8/10 Good

ismail, hull

Liked: Staff & service, amenities
good value for money and staff very friendly very close to bus and train station
Stayed 1 night in Aug 2020

2/10 Terrible

Vishal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror rooms
Had a room booked for a family 2 adults and a kid got 3 single beds and all three beds had a wooden board nailed to the base off the bed that stuck out from the mattress, my 2 year old boy scraped his back on it and when I told them what happened got told we make a note nothing we can do now! Absolutely awful place do not stay here if you care about your family
Stayed 2 nights in Aug 2020

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Luton Airport. Excellent value and staff were great.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Stayed 1 night in May 2020

10/10 Excellent

DAVID K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All One Needs
Comfortable, clean, convenient.
Stayed 1 night in Mar 2020