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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$96
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪6 min walk‬
  • Kenilworth Road Stadium
    ‪14 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(22 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(63 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Express Single Room

8.2 out of 10
Very good
(50 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

  • Sleeps 3

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Standard King Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Similar properties

Exterior

ibis London Luton Airport

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very Good, 1,002 reviews
ibis London Luton Airport

About this property

Thistle Express London Luton

3-star Luton hotel with free WiFi
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle Express London Luton is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 485 out of 1196 reviews
Rating 8 - Good. 354 out of 1196 reviews
Rating 6 - Okay. 185 out of 1196 reviews
Rating 4 - Poor. 73 out of 1196 reviews
Rating 2 - Terrible. 99 out of 1196 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Paula

Staff were helpful
Stayed 1 night in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

khadim, leeds

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff makes up for the area as there are lots of unsavourary characters.
Stayed 1 night in May 2025

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Cleanliness

Blocked Drains

Stayed 1 night in May 2025

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
Older hotel which has been upgraded. Excellent breakfast and free coffee available
Stayed 1 night in May 2025

4/10 Poor

Alison

Disliked: Staff & service, property conditions & facilities
The room was very hot and Sue on wasn’t working. Had to have window open which made it noisy. Bed uncomfortable and bathroom very small. Very small car park. Had to use public car park bottom of ramp. Hotel very basic Very badly sign posted and difficult to find. Won’t be using again
Stayed 2 nights in May 2025

8/10 Good

Brian

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stop in Luton

Just needed a room for the night as visiting friends. Near the train station so ideal
Stayed 1 night in May 2025

10/10 Excellent

Abigael

Stayed 2 nights in May 2025

10/10 Excellent

Arvydas

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints all good 👌
Stayed 1 night in May 2025

4/10 Poor

Fahima

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was as you would expect a 3 star hotel to be in Luton. The room was dated and damaged in places (the bathroom door had a punch mark on it and there was dried blood on the sheets). Staff were friendly and accomodating. Children were observed to be touching all pieces of bread during the morning breakfast which was offputting. Wouldnt stay here again but you get what you pay for.
Stayed 1 night in May 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sunial

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chuk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a good shout...

A little awkward to find but the hotel stay was satisfactory and I would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Barak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to the railway station

The hotel is a few minutes walk from the railway station, check in was fast and the receptionists were friendly. The room was clean, the bed was comfortable but the window wasn't soundproof and sometimes I could hear the people shouting outside in the street.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

David

Stayed 1 night in Apr 2025

2/10 Terrible

Ceren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For two agonizing nights in room 615, I endured a horrific infestation of hundreds of bed bugs and other insects, leaving me with relentless itching and wounds on my skin that persist seven days later. This unbearable experience is a warning for anyone considering a reservation there.
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Business traveler
Disliked: Property conditions & facilities

UNSAFE LIFTS

This is a 10 story hotel with lifts not working. The one lift in action is not working properly, it does not come to the floor when called for some time and it drops off on a different floor to the one selected. I informed staff last night, nothing done, I informed staff this morning who did not take this seriously. THIS IS UNSAFE.
Stayed 1 night in Apr 2025

6/10 Okay

Nicholas

Stayed 1 night in Apr 2025

8/10 Good

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very tiny with a single bed, but since it was just for me, it was fine and can’t beat it for the price. It also included a buffet breakfast in the morning and is about a 5 minute walk to the train station where you can catch a train or a bus to the airport in Luton.
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hreat value for money. Perfect stay
Stayed 1 night in Apr 2025