Thistle Express London Luton

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
Breakfast area
Breakfast area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    1 min walk
  • University of Bedfordshire
    8 min walk
  • Grosvenor Casinos
    9 min walk
  • London (LTN-Luton)
    15 min drive

Room options

Standard Room, 1 King Bed

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Thistle Express London Luton

3-star Luton hotel with free WiFi
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle Express London Luton is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1005 reviews" "
Rating 8 - Good. 311 out of 1005 reviews" "
Rating 6 - Okay. 166 out of 1005 reviews" "
Rating 4 - Poor. 68 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

XIU XUAN DOREEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a mall nearby, can get everything needed. Breakfast spread was good. Room is abit old but clean
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nafisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk from the train station going into london. 10 minute drive to luton airport. Enjoyed the stay - the hotel rooms were super comfortable, washrooms were very clean. Breakfast was great. Staff were very helpful. Ali and Kevin helped me book a taxi at 5am to the airport expediently.
Stayed 1 night in Aug 2024

10/10 Excellent

Jurgita

Stayed 1 night in Aug 2024

8/10 Good

Hristina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
One night in Luton
Great value for the money! Fast checkin & friendly staff.
Stayed 1 night in Aug 2024

6/10 Okay

Wilson

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda Harris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convienent, location fine,
Stayed 4 nights in Aug 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no decaf nor non-dairy options
There was no decaf. They offer free coffee and tea but I cannot drink any of it since it is all highly caffeinated. There is no food available after hours, no snacks, no vending machine, nothing at all. And no eating facilities nearby that I could see. Only on offer was a pizza delivery service, but I am not a fan of pizza, I believe it is highly overrated. The breakfast buffet was good, but again, no decaffeinated options available. Als, no non-dairy milk was provided, my wife is lactose intolerant.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and offered good value for money before travelling to the airport in the morning.
Stayed 2 nights in Aug 2024

8/10 Good

Patrice

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

chris

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Stuart

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
We booked this last minute as we were let down at another property. They were welcoming and provided great service. The room was clean and comfortable. The reception offered free hot beverages and breakfast was included
Stayed 1 night in Aug 2024

8/10 Good

Damon

Liked: Cleanliness, staff & service, amenities
Room was good for the price. One of the Benefits of this hotel is it is directly linked to the mall. Plentiful shops and eateries are abundant. The only criticism I have is parking is limited and it gets a bit noisy outside after hours. This is not the hotel's fault because it is oitside. All in all I had a good experience and would definitely stay here again.
Stayed 5 nights in Aug 2024

10/10 Excellent

cornelius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and clean rooms
Stayed 1 night in Aug 2024

8/10 Good

ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Beds comfy and decent breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed Mazin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an overnight stay for airport connections The only thing is that they claim to offer a shuttle from the airport when it’s a bus service that the city offers for a fee and the station is not too close to the hotel so at night it was a bit strange
Stayed 1 night in Aug 2024

2/10 Terrible

Sameena

I have booked tistle every month and so far it has been good but yesterday I was not happy due to the people next to my room being loud and shouting I could not sleep and checked out earlier then expected
Stayed 1 night in Aug 2024

8/10 Good

Abdul

Liked: Cleanliness
Very noisy. Was hot weather. No air-conditioning. We open windows. Very noisy people outside. And throwing beers bottles. We can not much sleep at night
Stayed 3 nights in Aug 2024

4/10 Poor

paul s

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nafisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great - also felt the beds were very comfortable. Washroom was very clean. Good stay. The morning breakfast was great as well.
Stayed 1 night in Aug 2024

8/10 Good

Racquel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the hotel. Location was convenient and was fine for a 2 night stay! Even though there was a small fan in the room, it was still hot and could hear noises from outside throughout the night. No fault of the hotel as it is near the Town Centre so totally understandable. The breakfast was a great addition, great selection!
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024