Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace
Combined shower/tub, free toiletries, hair dryer, towels
Lobby
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪6 min walk‬
  • Kenilworth Road Stadium
    ‪14 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(20 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(53 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

Express Single Room

8.0 out of 10
Very good
(43 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Thistle Express London Luton

3-star Luton hotel with free WiFi
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle Express London Luton is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1142 reviews
Rating 8 - Good. 346 out of 1142 reviews
Rating 6 - Okay. 173 out of 1142 reviews
Rating 4 - Poor. 71 out of 1142 reviews
Rating 2 - Terrible. 90 out of 1142 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Puja

Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Traveled with family

Poor facilities

We arrived at 0245 from Luton airport, a family of 3. There are no drinks facilities in the room at all. Not even a glass to use for water. We had previously emailed advising on our late arrival, this wasn't a problem as the desk is manned 24hrs. Breakfast was included, but we missed it due to our late arrival. (And obviously sleeping) Check out is 11am, there is a coffee machine available in the lobby, so once up and showered I ventured down to fetch myself and my wife a much needed coffee. This was at 1030. Only to find the coffee machine being cleaned. I was advised that it would take 20 minutes to complete the clean. So we went without a drink. I've no idea why they just wouldn't wait until check out time at 11 to do the coffee machine? There was a water dispenser in the lobby, but that was empty too, presumably emptied and closed after breakfast (0630-0900) Lastly, we were just leaving our room (to check out) at 1050 and there was a knock on the door by housekeeping. Again, just wait the 10 mins till check out time. The hotel served our purpose of a bed after a late night flight. But i wouldn't use them again. Every brit is gasping for a cuppa in the morning, especially if you've been abroad (and suffered non English tea for a couple of weeks) an easily rectified problem that shouldn't need resolving.
Stayed 1 night in Apr 2025

8/10 Good

Ursula

Traveled with family
Disliked: Amenities, property conditions & facilities
No bells and whistles. Value for the price. Breakfast options were sufficient but the area could have been kept cleaner as there was food messed everywhere. Hotel is dated, but clean. Mall next door if you need anything.
Stayed 1 night in Mar 2025

6/10 Okay

Dominic

Traveled with group
Liked: Staff & service

One night only

Unfortunately the short stay we had at the hotel, for an early flight, was spoilt by other customers talking outside their rooms throughout the night amd the early morning. We also had McDonals and KFC food theown on the floor outside our door when we departed, with wrappers everywhere. Staff were friendly, rooms what you expect for the price, but the clientele Unfortunately spoilt any chance of sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Fadhil

Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Use this hotel every time we have an early flight from luton, loverly hotel and friendly and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 4 nights in Mar 2025

8/10 Good

hossam

Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 1 night in Mar 2025

8/10 Good

Watisoni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristian

Stayed 1 night in Mar 2025

2/10 Terrible

Christophe

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luton

Always good service and good value. convenient too!
Stayed 1 night in Mar 2025

6/10 Okay

Lewis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Fadhil

Stayed 4 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not safe and the staff not helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money.
Stayed 1 night in Mar 2025

8/10 Good

Alexander

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Miroslav

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport stop over

Ideal for one night stop over before flight, only 20 minutes to Airport.
Stayed 1 night in Mar 2025

8/10 Good

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025