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Mama Shelter Luxembourg

3.0 star property

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Photo gallery for Mama Shelter Luxembourg

Restaurant
Restaurant
Exterior
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
2 RueDuFort Niedergrunewald, Luxembourg City, L2226
  • Mudam Luxembourg
    ‪4 min walk‬
  • European Court of Justice
    ‪5 min walk‬
  • European Convention Center Luxembourg
    ‪6 min walk‬
  • Luxembourg (LUX-Findel)
    ‪15 min drive‬

Room options

Double Room, 2 Twin Beds (Large)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds (Medium Mama)

Twin Room, 2 Twin Beds (Medium Mama) | Premium bedding, minibar, in-room safe, desk

Twin Room, 2 Twin Beds (Medium Mama)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Double Bed (Medium Mama)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed (Large Mama)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Room

Melia Luxembourg

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1001)
The price is $304
per night
$313 total
includes taxes & fees
Feb 25 - Feb 26
Melia Luxembourg

About this property

Mama Shelter Luxembourg

3-star hotel in Kirchberg
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Mama Shelter Luxembourg offers 145 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to 12 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This Luxembourg City hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Mama Shelter Luxembourg is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Mama Shelter Luxembourg has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 26 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 14 for children
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City

Mama Shelter Luxembourg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 179 reviews
Rating 8 - Good. 41 out of 179 reviews
Rating 6 - Okay. 7 out of 179 reviews
Rating 4 - Poor. 4 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

david

Traveled with group
Liked: Cleanliness, property conditions & facilities
Communication
Clean, easy connection to free public transport. Disappointed roof bar not open. Nothing on hotel website when booking to say bar is seasonal. Even In pre- arrival email it gave bar opening times as if roof bar would be open during stay. No space in ground floor bar for relaxing seat with drink, only at a food table or bar stool. During stay left for neighbouring hotel for evening drinks. Mini bar snacks sign says to go to floor 1 vending machine s, they were not operating. Informed to go to neighbouring hotel. Communication on website, pre arrival emails and signage needs to improve.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2024

10/10 Excellent

César

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent every thing...
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vasco Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Looking forward to visit their different locations
Stayed 1 night in Aug 2024

10/10 Excellent

Martyna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crazy but great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to the free tram which takes you straight downtown. Nice restraint and coffee shop and affordable rates
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo, Santo Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again! Quirky at the beginning but then it makes sense, if that makes sense. Great staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Stayed 4 nights in Jul 2024

10/10 Excellent

renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, quirky hotel located right across the street from the Court of Justice of the European Union.
Stayed 2 nights in Jun 2024

10/10 Excellent

lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the trams Nice outside eating area clean and quirky rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Allison

Stayed 3 nights in Jun 2024

10/10 Excellent

Christian, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Henrieta

Stayed 1 night in May 2024

10/10 Excellent

Cathia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay here. The staff was super friendly and the evening ambiance was perfect for my birthday. They had a pretty cool DJ. The breakfast bar was amazing!!
Stayed 1 night in May 2024

10/10 Excellent

Eleazar J.

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, fun atmosphere. Will definitely look out for more of this chain.

8/10 Good

Alistair, Whitchurch

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fresh. Modern without detracting from the actual hotel function. Rooms and bar etc seemingly lit by 20w bulbs, for people with any sight problems its like a living trip hazard test. Breakfast was good, the pizza was good. Staff work hard and do a good job. Would be happy to return here again. The free tram to most locations is excellent and a 4 min walk from the hotel. 15 minutes from the airport so easy to reach.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
The room is huge, and the bed is very comfortable - a good size too. Well located, and not too busy over the weekend although the bar downstairs is extremely popular, so you may hear some music playing late at night; this didn't bother me as I am normally up late but light sleepers should be mindful of this. The only downside is that the room was not clean. I found pieces of food all over the floor and had to contact the reception twice before someone came to hoover. I wish there had been a better response, or that it didn't happen in the first place, but that was the only problem of my trip.
Stayed 2 nights in Oct 2023

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great short walk to old town, hotel was great as well clean and good service.
Stayed 1 night in Oct 2023