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Smartflats - New Yorker

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Smartflats - New Yorker

Panoramic Apartment | Living area | Flat-screen TV
Standard Apartment | Living area | Flat-screen TV
Panoramic Apartment | Living area | Flat-screen TV
Panoramic Apartment | Free WiFi
Deluxe Apartment | Living area | Flat-screen TV

Reviews

4.4 out of 10

Popular amenities

  • Parking available
  • Outdoor Space
  • Kitchen
  • Free WiFi

Explore the area

Map
86 Dernier Sol, Luxembourg City, Luxembourg, 2543
  • den Atelier
    16 min walk
  • Notre-Dame Cathedral
    3 min drive
  • Luxembourg City History Museum
    4 min drive
  • Luxembourg (LUX-Findel)
    20 min drive

Room options

View all photos for Panoramic Apartment

Panoramic Apartment | Living area | Flat-screen TV

Panoramic Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Living area | Flat-screen TV

Standard Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Living area | Flat-screen TV

Studio

  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | Flat-screen TV

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | Flat-screen TV

Deluxe Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Living area | Flat-screen TV

Panoramic Apartment

  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

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4.0 out of 5, Very Good, (1000)
The price is $136
per night
$141 total
includes taxes & fees
Jan 8 - Jan 9
Doubletree by Hilton Luxembourg

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - New Yorker

3-star apartment in Bonnevoie
This apartment building features self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dishwasher, and other amenities include free WiFi and a flat-screen TV.
Smartflats - New Yorker offers 24 accommodations with hair dryers. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers.

This Luxembourg City apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Smartflats - New Yorker features a terrace. Onsite parking is available (surcharge).

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)

Kitchen

  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Terrace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 24 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Duve mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Property is also known as

Smartflats New Yorker
Smartflats - New Yorker Apartment
Smartflats - New Yorker Luxembourg City
Smartflats - New Yorker Apartment Luxembourg City

Smartflats - New Yorker Reviews

Reviews

4.4
Rating 10 - Excellent. 2 out of 75 reviews" "
Rating 8 - Good. 13 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 12 out of 75 reviews" "
Rating 2 - Terrible. 33 out of 75 reviews" "

5.0/10

Cleanliness

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

viji

Traveled with family
Liked: Cleanliness, room comfort
Location is good, walkable to tram, very spacious, feel like home, cooking option is available with vessels. One negative point is there is no lift.
Stayed 2 nights in Aug 2024

2/10 Terrible

Narendran

Stayed 3 nights in Aug 2024

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Es lo peor de lo peor, el elevador no funciona, tuvimos que subir una cuarta planta con equipajes, de lo que ofrece la propiedad casi nada funciona, la limpieza deja mucho que desear, no habia gel de ducha, tuvimos que comprar al igual que el papel higiénico. A la hora de llegar a la propiedad tuvimos que llamar a Expedia para que nos ayudaran a entrar porque no habíamos recibido los códigos, perdimos mas de 2 horas, le recomendamos a Expedia que los eliminen de la lista porque son unos incompetentes, somos personas mayores y cón problemas cardíacos, osea que solo podiamos bajar y subir las escaleras una vez al día, vamos a hacerle un reclamo a la tarjeta de crédito por todos los inconvenientes que tuvimos en ese desastre de propiedad.
Stayed 3 nights in Aug 2024

2/10 Terrible

Philip

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Problems from the minute we arrived at the property. Door was faulty. Parking garage unavailable. Worst of all was that the lift was broken (we were on the fifth floor with lots of luggage). There’s no one on site, so I had to call the call centre, but did get through. As I was on the call, a guy starts hassling my wife and kids at the car for money. It’s not a safe area. Also, there appeared to be three separate other parties struggling to get in and were outside for ages. Once inside, all the electric blinds were broken. So we were unable to adjust anything. Insufficient linen for the number of guests we had (5). There were no cooking utensils. Two frying pans, one of which was broken. Kettle was broken. What I will say though is that Expedia were good in sorting it out for us afterwards. But avoid Smart Flats under all circumstances.
Stayed 1 night in Aug 2024

4/10 Poor

Shiva Shankar

Traveled with family
Liked: Cleanliness
Could’ve been better stay..
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
humbling experience... terrible customer service. sketchy on site manager asking for cash for parking that was free, linens for an unmade bed and extra towels. poor communication from operator. dirty and damaged unit (broken glass door)
Stayed 1 night in Aug 2024

2/10 Terrible

Felipe

Code was nevere sent. Arrived at the property and phone assistance dis not work either. We had to go and look for another place where to stay. Quite disorganised.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Neil

Traveled with family
Broken glass everywhere in the stairways
Stayed 2 nights in Jun 2024

2/10 Terrible

Chance

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The shower doesn’t drain, nor does the sink. There is hairs and stains all over both the bed and the pull out couch. The elevator was broken.
Stayed 1 night in Jun 2024

4/10 Poor

Abhishek

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Terrible customer support
We booked 2 apartments. In our property we found - 1) Sink was clogging so can't even brush the teeth 2) the shower door was broken so had to be super careful 3) Blood stain in the bedsheet, but the cleaner was very good. He immediately changed it. 4) No extra bedding for sofa bed. When we messaged the property, all we heard back was - we are sorry to hear.
Stayed 3 nights in May 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Not worth it
Our experience was honestly terrible. We booked this as a last minute necessity and I regret not spending a little more money somewhere nicer. We were given the wrong code to retrieve our key from the lockbox. The front door was falling off its hinges and once we entered, the opposite side of the door handle was on the floor. Needless to say we didn’t feel safe staying here. Had to barricade the door to feel semi-ok spending a few hours here. The floors were dirty and there was a pee stain on the comforter on the pullout bed, along with another pee stain on the couch cushion. On the main bed, the sheets were lackluster with a towel-like material and a “fitted” sheet that wasn’t fitted nor covering the entirety of the bed. Plus, there was hair and dirt on the bed. There was only two bath towels for four of us. The shower door also did not seal properly so water would pool in the bathroom. There was also no extra blankets anywhere in the unit. At least the help number was accessible? Only plus.
Stayed 1 night in May 2024

2/10 Terrible

Kirk

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Katarzyna

Disliked: Cleanliness, property conditions & facilities
Elevator not working. Garage door not working. Window blinds not working. The place has not been well cleaned in a while.
Stayed 1 night in May 2024

8/10 Good

Geoff

Stayed 5 nights in Apr 2024

6/10 Okay

Justin

Traveled with group
Liked: Cleanliness, room comfort
We never got confirmation until reaching out day of check in. The elevator was not working. Faucet handle was falling off. Tv had no stations and no chrome cast available or streaming available.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Atul

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The apartment itself is very nice. Just like it looks in the pictures. It's very well connected with public transportation also. What disgusted us was the cleanliness. The apartment that was assigned to us was smelling horribly and was not cleaned since the last guests left at all. Even the toilets were not flushed. It took us one hour to get it changed. This is ironic as they charge extra for an early check-in. Even though the newer apartment was cleaner, it still was not the cleanest apartment.
Stayed 3 nights in Jan 2024

6/10 Okay

Kristina

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bis auf die Sauberkeit war alles gut :)
Stayed 2 nights in Sep 2024

2/10 Terrible

Estrella

Disliked: Cleanliness, amenities
No hand soap, toilets very stinky, just one fork available, toaster very dirty, rest food in the freezer (God only knows how long it has been there), the elevator didn’t work, the check in with the codes was complicated. The only good thing is that is near the station, but still I will never come back.
Stayed 3 nights in Sep 2024

2/10 Terrible

Berit Hannelore

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Carles Enric

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Zafer

Business traveler
Disliked: Cleanliness, room comfort
Nulle
Stayed 4 nights in Sep 2024

4/10 Poor

Djamshid

Business traveler
Avoid this flat if you seek calm
The intermediate door does not open with given code called the call center which was not any help she promised to send me an email nothing received The flat is in the airport route you hear planes landing till 2400 and from 0600 TV not showing any channels internet is ok The kitchen is very good but the overall cleanliness isn’t good Bed is older but ok I don’t recommend this flat by the way it’s raining and a poor old homeless person is staying between the entry and intermediate door as both are not working properly It’s a pity for Luxembourg
Stayed 1 night in Sep 2024

6/10 Okay

Erik

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024