Mercure Luxeuil les Bains Hexagone

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Luxeuil les Bains Hexagone

Lobby
Lounge
Exterior
Terrace/patio
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
19 Avenue Labienus, Luxeuil-les-Bains, Haute-Saone, 70300
  • Casino JOA de Luxeuil
    4 min walk
  • Paul Devoille Distillery
    11 min drive
  • Fougerolles-Saint-Valbert Wildlife Park
    13 min drive
  • Vittel Champ De Course Airport (VTL)
    9 min walk

Room options

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Mercure Luxeuil les Bains Hexagone

3-star Luxeuil-les-Bains hotel with 2 restaurants
2 restaurants, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Change of towels is available on request.
Mercure Luxeuil les Bains Hexagone offers 50 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
There are hot springs open between 3:00 PM and 6:30 PM.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1453 square feet (135 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mercure Luxeuil les Bains Hexagone is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Le Labienus - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
L Hexagone - Overlooking the garden, this brasserie specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 13.90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • L Hexagone
  • Le Labienus

Things to do

  • Billiards/pool table
  • Hot spring
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 6:30 PM
  • Hot springs water temperature - 93 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Paper towels
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.90 per person
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 3:00 PM to 6:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Luxeuil Bains
Mercure Luxeuil
Mercure Luxeuil Bains Hexagone
Mercure Luxeuil Bains Hexagone Hotel
Mercure Luxeuil Bains Hexagone Hotel Luxeuil-les-Bains
Mercure Luxeuil Bains Hexagone Luxeuil-les-Bains
Mercure Luxeuil Hexagone
Mercure Luxeuil les Bains Hexagone Hotel
Mercure Luxeuil les Bains Hexagone Luxeuil-les-Bains
Mercure Luxeuil les Bains Hexagone Hotel Luxeuil-les-Bains

Mercure Luxeuil les Bains Hexagone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 152 reviews" "
Rating 8 - Good. 68 out of 152 reviews" "
Rating 6 - Okay. 28 out of 152 reviews" "
Rating 4 - Poor. 14 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Muna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable & 24 hrs reception
clean, quite and comfortable bed, and also the good point that it has a 24 hrs reception
Stayed 1 night in Jul 2021

8/10 Good

Hannah, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
very friendly and helpful personal

10/10 Excellent

lollipop, cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was very good, difficult to find
everything you could expect and more. comfy clean rooms, excellent food, excellent service. The only down side is that it was difficult to find. more signs in and around the town would be VERY helpful.

8/10 Good

Roberto

Stayed 2 nights in Jul 2024

4/10 Poor

Jean-Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

erkut

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jean luc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

guillaume

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Laurent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

frederic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Stayed 1 night in Oct 2023

8/10 Good

Pierre

Liked: Cleanliness, staff & service, room comfort
Très bonne étape
Très bonne étape et cuisine de qualité. Literie excellente. La moquette des couloirs pourrait être rafraîchie.
Stayed 1 night in Sep 2023

4/10 Poor

THIERRY

Business traveler
Disliked: Staff & service, property conditions & facilities
Rapport qualité prix Mercure état ancien limite par rapport au prix de la chambre Le restaurant très moyen Un pain industriel servi dans une panière …..
Stayed 1 night in Aug 2023

8/10 Good

Laurent

Business traveler
Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Roland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unzufrieden mit den Leistungen
Wir wollten kurz nach 14:00 Uhr einchecken, da wurde uns gesagt, wir können erst um 15:30 das Zimmer beziehen. Obwohl im Portal 14:00 Uhr angegeben ist. Wir haben mit HP gebucht. Meine Frau hatte eine Pizza Margeritha, bei der der Teig nicht durchgebacken war, man konnte sie nicht essen. Ich hatte ein Stück Fleisch, das noch fast roh war. Auch nicht wirklich essbar. Fazit, das Essen war sehr miserabel. Für uns ist das Restaurant nicht empfehlenswert. Service war ungenügend. Wir waren sehr enttäuscht.
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Fijne ontvangst, fijn dat we om 22u00 nog konden eten. Prima eten en drinken. Ruime complete kamer met fijne douche en separaat toilet. Wifi dik in orde. Ruim voldoende stopcontacten. Rustige ligging. Heel fijne bedden en kussens. Alleen was de vloerbedekking wat gevlekt. En zit er geen gordijn of wandje in de douche waardoor er water gespetterd wordt.
Stayed 1 night in May 2023

6/10 Okay

MALICK

Business traveler
Liked: Cleanliness, staff & service
Service Très limite pour un 3 étoiles. Une seule bouteille d’eau offert durant tout mon séjour. L’offre thé et café dans la chambre est pauvre. Petit déjeuner offre peu de choix. J’étais déçu par tout ce service limité. Le personnel reste très agréable et professionnel.. heureusement.
Stayed 2 nights in Mar 2023

6/10 Okay

Francois

Business traveler
Liked: Staff & service
De bonnes perspectives une fois rénové
Personnel très efficace et prévenant, mais l’hôtel ou en tout cas ma chambre (classée supérieure) aurait besoin d’une bonne rénovation
Stayed 1 night in Mar 2023

8/10 Good

Laurent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Patric

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Francis

L'hôtel ne tient pas compte des pré-paiements
C'est la deuxième fois dans cet hôtel que je suis débité 2 fois. j'ai prévenu l'agent à l'acceuil que la chambre avait été pré-payée. La personne m'a certifié que ce n'était pas le cas et que je devais payer la chambre. Le matin en partant je suis tombé sur un autre agent qui a effectivement constaté que la chambre avait été pré-payée et m'a dit qu'il allait faire le nécessaire pour me rembourser. 2 semaines se sont écoulées et je n'ai touché aucun Remboursement
Stayed 1 night in Dec 2022

8/10 Good

Sylvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pizza honteux
Stayed 2 nights in Nov 2022

4/10 Poor

Julien

Stayed 1 night in Nov 2022

6/10 Okay

Marceau

Business traveler
Vraiment pas top pour le prix
Salle bain vraiment très bof pomme de douche avec une vieille baignoire Malheureusement je retournerai pas là pas surtout au prix de la chambre
Stayed 3 nights in Oct 2022