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Susanna

3.0 star property

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Photo gallery for Susanna

Reception
City view
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
52 Mabed El Karnak, Luxor
  • Luxor Temple
    ‪2 min walk‬
  • Luxor Museum
    ‪14 min walk‬
  • Karnak
    ‪3 min drive‬
  • Luxor (LXR-Luxor Intl.)
    ‪16 min drive‬

Room options

View all photos for Twin Room, River View

City view

Twin Room, River View

  • River view
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room, River View

1 bedroom, premium bedding, minibar, in-room safe

Single Room, River View

  • River view
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room, City View

  • City view
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room, City View

Single Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Single Room, City View

  • City view
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room (Temple view)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Temple view)

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Susanna

3-star hotel in East Bank
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a seasonal outdoor pool.
Susanna offers 46 accommodations with fireplaces and minibars. Beds feature premium bedding. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.

Susanna has designated areas for smoking.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The seasonal pool will be open from January to December
No pets and no service animals are allowed at this property

Property is also known as

Susanna Hotel
Susanna Hotel Luxor
Susanna Luxor
Susanna Hotel
Susanna Luxor
Susanna Hotel Luxor

Susanna Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 78 reviews
Rating 8 - Good. 33 out of 78 reviews
Rating 6 - Okay. 11 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ann

Traveled with family
Liked: Staff & service, amenities
I loved the view of the Luxor Temple, the Avenue of Sphinxes, the Nile with its boat traffic, Hatshepsut’s Temple and the distant mountain containing the Valley of the Kings. All from my window! I loved watching the traffic on the street below, yes, the touts, the horse carts, all of it because it’s a part of the experience. The facility is vintage, so a bit dated, as I would expect other properties in the area and I’m ok with that because I wanted a local experience not an international hotel chain. A previous review mentioned street noise and lack of hot water, just be aware, and make your decisions accordingly. I know some would not but I loved my stay at The Susanna.
Stayed 1 night in Jan 2025

8/10 Good

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place itself was nice enough with nice views of the river. It is across the street from where the tour buses and horse drawn carriages converge so it can get noisy at nights when the buses get into traffic jams all trying to leave at thevsame time. Could be considered part of its charm depending on how late you like staying up.
Stayed 1 night in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Great place at great price with awesome unobstructed view of anime and Luxor Temple. Only down sides are: hot water (let it run for 10-15 minutes to get to your room. We were on 3; getting back to hotel is difficult by taxi due to temple and one way streets. It’s convoluted but won’t cost more but goes through some sketchy areas (but safe). But the view from the restaurant (breakfast only?) was superb.
Stayed 1 night in Jan 2025

6/10 Okay

Zhong

Decent for the price. Not bad, but not great. Would recommend people stay here if on a budget. The bathroom light broke when I was there. Hotel provides car services at a $10 fee which is not bad.
Stayed 5 nights in Dec 2024

10/10 Excellent

Luke, Singapore

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hitel
Excellent hotel views of Nile, great staff. Good breakfast
Stayed 10 nights in Dec 2024

8/10 Good

RON

Business traveler
Liked: Cleanliness, staff & service
The Susanna Hotel is in an ideal location and the view form the dining room over the Luxor Temple and across the Nile is spectacular. Breakfast is limited in choice but plentiful. There are no safe deposit boxes in the bedrooms. Valuables can be left at Reception There is are no tea and coffee facilities in the bedrooms.
Stayed 6 nights in Dec 2024

10/10 Excellent

Santiago Aurelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some work do the rooms, but they are good for the price. And a excellent view
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Victora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Right in the heart of Luxor, with the restaurant having the most amazing views of the Luxor temple and avenue of the sphinxes. The hotel is also situated in the city center, which was a joy to explore and walk around. Exceptional staff, Our housekeeper, Alaa, definitely put a smile on our face! Finally, the rooftop with swimming pool was an excellent added bonus to our stay
Stayed 1 night in Nov 2024

10/10 Excellent

johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in Luxor.. The view from the room and the balcony. The restaurant and the pool. This room offers extra space. Breakfast is due. The air conditioning is excellent. The showers with hot water and good bathroom space. Clean and well-maintained facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect area! Right next to shops and restaurants, and next to the Luxor temple and our room had a lovely view of it! Also could see across to the valley of Kings lit up at night. Great breakfast in morning and rooftop pool (didn't use too cold). Staff was lovely and helpful and the room was clean! It was old however the carpet could use replacement but that's so minor.
Stayed 1 night in Nov 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warmth of all the staff, always attentive and with a big smile, ready to serve. The size of the room, the silence at night, the comfort of the bed, the modern air conditioning. , The breakfast buffet. The swimming pool, the view.
Stayed 1 night in Nov 2024

6/10 Okay

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
-No water in rooms -States airport shuttle but none provided -Towels need replacements -Stained tub
Stayed 2 nights in Oct 2024

10/10 Excellent

Goldagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the breakfast exceptional, the price unbeatable, the personnel very helpful. But most of all, the view from the restaurant unbelievable!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Agneziki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located hotel, close to the Luxor Temple, the Nile and the souk. Clean room and bathroom. Good bedding. Hot water. Wifi. Breakfast included (self) which you can take in a large room or on the terrace with a view of the Luxor Temple, the Nile and the West Bank (Early in the morning, many hot air balloons can be seen in the distance). Good value for money.
Stayed 1 night in Oct 2024

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well i like people the most. Everybody was super helpful. I would like to thank Wael from the reception especially. He did the best for me. i wanted to do a late check out, thankfully they gave us more time. Also the sunset over the Luxor temple and Nile was spectacular. room was clean, spacious and very comfortable, breakfast buffet was very good and nice swimming pool on the rooftop.
Stayed 1 night in Oct 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Susanna hotel The location, comfort, and hospitality were outstanding. A special thank you to Beshoy for making my experience unforgettable; his attentiveness and kindness truly made a difference.and nice swimming pool on the rooftop I highly recommend this hotel to anyone visiting!"
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The location is great. The view was amazing. The room was spacious and clean. Wi-Fi was fast. I recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, walking distance from Luxor Temple. The bus station and train station are a few hundred meters away. The Luxor Temple and the Nile can be seen directly from the room's balcony. The view is very nice. The room was clean, the bathroom was also very clean and equipped (shampoo, shower). The room service is excellent, the breakfast is very delicious. Mohamed at the restaurant d and helpful. I recommend it to everyone who is looking for an affordable good hotel in the center.
Stayed 1 night in Oct 2024

10/10 Excellent

Deonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to Luxor temple, close to the Nile and commerce and restaurants. very attentive and helpful staff. I kept the bags until the night at the reception free of charge as check out is 12:00. the hotel bed is also very good., good value for money and nice swimming pool on the rooftop.
Stayed 1 night in Oct 2024

10/10 Excellent

Palph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant terrace they have is beautiful, it has a spectacular view in the mornings, afternoons and nights. The staff was very friendly and helpful at all times. room was clean, spacious and quiet, breakfast buffet was good, good WiFi service for free worked in any place in the hotel and nice swimming pool on the rooftop
Stayed 1 night in Oct 2024

10/10 Excellent

Bayer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location directly facing Luxor temple and sphinx avenue, room was clean and comfortable, staff very helpful and freindly, breakfast buffet was very good and nice rooftop with swimming pool
Stayed 1 night in Oct 2024

8/10 Good

Xavier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. No room service provided. Good breakfast included. Language barrier with most staff.
Stayed 2 nights in Apr 2023

2/10 Terrible

Nieves

Stayed 1 night in Jan 2023