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Citadel Inn Gastro Boutique Hotel

4.5 star property

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Photo gallery for Citadel Inn Gastro Boutique Hotel

Property amenity
Front of property
Couples treatment rooms, manicures and pedicures, massages
Superior Double Room | In-room safe, desk, laptop workspace, soundproofing
Breakfast, lunch and dinner served

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Pet friendly
  • Gym
  • Parking included

Explore the area

Map
Grabovskogo st., 11, Lviv, 79000
  • Lviv Art Palace
    ‪8 min walk‬
  • Lviv Citadel
    ‪9 min walk‬
  • Potocki Palace
    ‪9 min walk‬
  • Lviv (LWO-Lviv Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Single Room

In-room safe, desk, laptop workspace, soundproofing

Luxury Single Room

  • 721 sq ft
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Double Room

In-room safe, desk, laptop workspace, soundproofing

Luxury Double Room

  • 721 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

  • 312 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room

View from room

Superior Single Room

  • 334 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Citadel Inn Gastro Boutique Hotel

4.5-star Lviv hotel walkable to Lviv Art Palace
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Citadel Inn Gastro Boutique Hotel offers 26 shared accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas and include dining tables. Televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Lviv hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and portable fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages and manicures and pedicures.
Citadel Inn Gastro Boutique Hotel features a 24-hour health club and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 592 square feet (55 square meters) include conference space. This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking and valet parking are complimentary.

Citadel Inn Gastro Boutique Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Garmata - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; UAH 700 for adults and UAH 700 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Garmata

Things to do

  • 24-hour health club
  • Arcade/game room
  • Archery
  • Art gallery
  • Library
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 592 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm TV with digital channels

Food and drink

  • Chef service
  • Dining table
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Separate dining area

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UAH 1650 per pet, per day
Welcoming dogs and cats only
Up to 12 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UAH 2000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 40.00 per person, per night
  • An effective city/local tax rate of 1.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately UAH 700 for adults and UAH 700 for children
  • Airport shuttle fee: UAH 480 per person (roundtrip)
  • Pet fee: UAH 1650 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: UAH 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Citadel Inn Lviv
Citadel Lviv
Citadel Hotel Lviv
Citadel Inn Hotel And Resort
Citadel Inn Hotel Resort Lviv
Citadel Inn Hotel Resort
Citadel Inn
Citadel Hotel Lviv
Citadel Inn Hotel Resort
Citadel Gastro Hotel Lviv
Citadel Inn Gastro Boutique Hotel Lviv
Citadel Inn Gastro Boutique Hotel Hotel
Citadel Inn Gastro Boutique Hotel Hotel Lviv

Citadel Inn Gastro Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 73 out of 81 reviews
Rating 8 - Good. 4 out of 81 reviews
Rating 6 - Okay. 2 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm, Stottville

Stayed 1 night in Feb 2022

10/10 Excellent

Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Lviv and you can imagine spending a luxury weekend here as as a local.
Stayed 2 nights in Sep 2021

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel all-around. Staff very courteous. Hotel clean, quiet, excellent breakfast, easy on-site (and free) parking. It's a good 10 minute walk to the heart of the city, and it's all uphill on the way back to the hotel. Recommended.
Stayed 3 nights in Sep 2021

4/10 Poor

Risto

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Watch out for the bar
While the hotel staff were friendly and the location excellent and room clean and good - the behaviour of the bar staff spoiled what would otherwise been a great stay. Specifically, the bar staff cheated on the bill - increasing prices above what was on the menu - and providing drinks that were cheaper and different to what we ordered thinking we wouldn't notice. When this was brought to their attention, the reaction was one where the manager admitted that they were cheating, showing no remorse or even apologizing - it leads me to believe that this was no accident or isolated case. This is very disappointing as this is the first time we encounter such activity in a hotel of the quality that Citadel Inn is in Ukraine. The bill was ultimately cancelled but its not about the money - its about the service quality and the disgusting feeling you get.
Stayed 1 night in Aug 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable stay as usual
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2020

10/10 Excellent

Gary, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attentive staff. Incredible breakfast (order the eggs benedict!). Quiet location. Amazing history.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Hotel with 5 star service from an attentive staff. The food was well prepared and my vacation was very relaxing.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Very good, but restaurant was too expensive
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the Historic Hotel
We enjoyed our stay at this historic hotel. The staff members were friendly and professional. The breakfast was good, and the room was extremely quiet. The bed was comfortable and the shower was hot. Even though you are in what was once a fortress, the wifi works good. The only thing you should note is that you do have to walk up and down a hill anytime you want to go into the center of the city, but they do have a path you can take that is helpful.
Stayed 3 nights in Apr 2019

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice historic place. The best restaurant in town.
Stayed 2 nights in Mar 2019

10/10 Excellent

Dagfinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy this hotel
The ambience is great, it is a former prison :) now a top hotel close to the city centre. The staff is friendly but as often the case in Ukraine, various degrees of English proficiency. I especially appreciate the ability to late arrivals and still have my clothes ironed, washed or both - a must when travelling for business.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant unusual property Friendly helpful and accommodating. Excellent dinner in beautiful dining room. This place is a treasure!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels great. Very clean. Rooms are a good size. Really liked the shower room. Lovely staff. They’re very accommodating and helpful.
Stayed 1 night in Oct 2018

10/10 Excellent

Peter, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb building, lovely, big rooms and very nice and helpful staff. Great attention to detail too, e.g. leaving delicious sweets in the room on arrival and complimentary bottles of still and sparkling water each day.
Stayed 3 nights in Oct 2018

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best weekend ever
Wonderful hotel in a great city. Friendly staff. Great restaurant and amenities. Already want to come back. One of the best weekends of my life.
Stayed 3 nights in Oct 2018

10/10 Excellent

Zoriana, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location away from a traffic
Very polite staff Evgeniy Sushko, the cheff, spoiled us with his amazing dishes! We had such a great experience! Thank you to everyone in the Citadel to make our stay very special!
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Hotel I have ever stayed in. Extremely professional and helpful staff. There is no question a premiere 5 star hotel. Tucked away from the busy streets but a quick 5 min walk to the city streets.
Stayed 1 night in Aug 2018

10/10 Excellent

Tarik, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and housekeeping. Breakfast is very good. We enjoyed delicious omlettes and kefir. Located inside a park with lots of trees and birds, hotel has a historical building, very nice!!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great and it should be visited at least once. Although the exceptional quality, beyond what a travelers could excpect there is no A/c in rooms! Because the hotel is locat d in forest. However they have provided a fan and during this time of the year, no one needs A/c. They have upgrade our room and provide wine for free. Highly recommend.
Stayed 1 night in Aug 2017

10/10 Excellent

Eugene, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and great service. Excellent breakfast in the restaurant with breathtaking views. Definitely would recommend to my friends and family. Special thanks to Bella - marketing manager!!
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super boutique hotel
Just a few short steps from the centre of the main part of the town but in a completely separate area of parkland with great views

10/10 Excellent

Elong, Montreux, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citadel Inn Lviv
I was really impressed by the quality of this hotel. Beautiful and Spacious room, high security in a quiet area.

10/10 Excellent

Jacko, Ottawa, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very original and unique place
Great place located in a real citadel. Impressive how they were able to integrate all the facilities in this round fortress. The restaurant has an excellent cook and the service is very friendly.

6/10 Okay

Lynn

Liked: Cleanliness
The hotel is a renovated fortress. The front desk was very polite, but I am not sure if it is the hotel policy or the lack of experience of the staff, but I was told that they would collect the cost of the stay in local currency. The staff did not give me the option of paying in the local currency. They just charged my credit card. Unfortunately, I do not like to use my credit card in Ukraine and I also expect that I will be charged a foreign exchange surcharge. Also, they did not give return my passport which I did not realize until I woke up the next morning. The room was simple. There was only a shower and not a bath which I would expect in a 5 star hotel. The temperature was too warm for me and there is no way to adjust the temperature of the room. The staff was very helpful and most seem to speak English. They serve food in the bar 24 hours daily. The bottom floor they were using hookahs which I find disgusting. The restaurant which served the breakfast was good and dinner at the restaurant was good. They provided a complimentary 1/2 bottle of wine with dinner. It is a downhill trek to the central city. The return trip requires a steep climb. Overall, the hotel was twice as expensive and half as nice as other 5 star hotels in Ukraine.