10/10 Excellent
Theresa
Sep 11, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We have enjoyed staying here. The staff were very friendly and welcoming when we arrived. It’s a lovely property and very walkable to so many points of interest.
We were actually scheduled to check out this morning but my husband threw his back out just as we were about to leave. The staff and the owner have been so helpful and so kind. The staff told me where to find the closest pharmacy and the owner sent a plate of food up for my husband and provided a bag of ice, which was a huge help. In addition to that they are keeping our room available to us for as long as we need to stay. I feel very supported by them. Not only is it a lovely hotel but the owners and the people who work here are the nicest people! I highly recommend this hotel and will definitely plan to stay again if we are fortunate enough to visit Lyon in the future.
Theresa
Stayed 2 nights in Sep 2024