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Best Western Hotel Du Pont Wilson

4.0 star property

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View from property
Reception
Family Room, Multiple Beds, Non Smoking, Balcony | View from room
Meeting facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
6 Rue Mazenod, Lyon, RHONE, 69003
  • Bellecour Square
    ‪10 min walk‬
  • Halles de Lyon - Paul Bocuse
    ‪11 min walk‬
  • Part Dieu Mall
    ‪14 min walk‬
  • Lyon (LYN-Lyon Bron)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Balcony

Family Room, Multiple Beds, Non Smoking, Balcony | View from room

Family Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Comfort Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished

Exclusive Room, 1 King Bed, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

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Interior

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About this property

Best Western Hotel Du Pont Wilson

4-star hotel in Lyon City Centre
Self parking, 24-hour room service, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Hotel Du Pont Wilson offers 54 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. 42-inch LED televisions come with digital channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center. This eco-certified hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Hotel Du Pont Wilson is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11 AM.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (EUR 21 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 21 and December 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Secured self parking fee: EUR 21 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hôtel Pont Wilson
Best Western Hôtel Pont Wilson Lyon
Best Western Pont Wilson
Best Western Pont Wilson Lyon
Best Western Wilson
Pont Wilson
Best Western Hotel Pont Wilson Lyon
Best Western Hotel Pont Wilson
Accor Lyon Wilson
Best Du Pont Wilson Lyon
Best Western Hotel Du Pont Wilson Lyon
Best Western Hotel Du Pont Wilson Hotel
Best Western Hotel Du Pont Wilson Hotel Lyon

Best Western Hotel Du Pont Wilson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 229 out of 577 reviews
Rating 8 - Good. 250 out of 577 reviews
Rating 6 - Okay. 72 out of 577 reviews
Rating 4 - Poor. 16 out of 577 reviews
Rating 2 - Terrible. 10 out of 577 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Denise, Manning

Stayed 2 nights in Oct 2024

8/10 Good

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient location, clean, comfortable bed, great shower water pressure.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a wonderful upgrade. Very convenient, great bed and linens and great shower. This was at the end of a cycling trip and they helped us with our bikes and arranging a hotel to the airport that would fit our boxed bikes. Close to old town and many restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronny, Palm Desert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly nice. Great location and very friendly staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
The staff were very friendly and the hotel is very modern and clean. The shower was clogged when I first arrived and the air conditioning wasn’t working properly. They said they would have their technician look at it but it never cooled the room down properly. After sweating in bed for hours unable to sleep I finally went downstairs and they provided me with a fan. I specifically chose this hotel because it had air conditioning. As I was leaving I found that the air conditioning unit had been leaking water all over the floor. For the price I paid to stay there for 3 nights I feel pretty taken advantage of to say the least.
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practically perfect in every way
The trip was great! Very convenient. Great location and lovely environment.
Stayed 1 night in Jul 2024

10/10 Excellent

Fayez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Dhananjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a few small changes
A few small changes would make a better stay. There is no soap except what is attached in the shower for multi-purpose hair care. The shower floor was so slick when wet that we used a hand towel on the floor to prevent an accident. There is no safety bar in the shower. No Netflix.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location so we could walk everywhere, and the staff was so friendly and helpful. The bed was the most comfortable ever, so we were well-rested.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kim

Stayed 1 night in Jun 2024

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and friendly staff. Familiar with the local area including the events and cuisine
Stayed 2 nights in Jun 2024

6/10 Okay

SOHEIL

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It is summer already…
no air conditioning in second week of June… because summer “officially” hasn’t started???!!! had to leave the windows open and the street noise made it impossible to get a descent rest. Dissapointing.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
look no further and stay with best western!
Location is good, close to river and walking distance to good restaurants. Room was clean and spacious, shower was hot and strong enough. Staff were professional and friendly, I had left my wallet behind after I checked out and the staff assisted me swiftly and were very helpful and professional. I will definitely recommend them to everyone.
Stayed 2 nights in Apr 2024

8/10 Good

LUIS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Yunjin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Mandy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Booked this hotel due to it having parking so read the small print on the last page of terms. It was 26 degrees but as it was “winter” the air con wasn’t switched on and only did hot air. I was told to leave the window open in a busy town. We had no sleep as it was boiling. The breakfast was good and the lady that served us was brilliant
Stayed 1 night in Mar 2024

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very nice, a little dated but clean and comfortable. Would stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice and the staff were exceptionally nice and helpful. Breakfast was overpriced so we didn't eat there.
Stayed 1 night in Oct 2023

10/10 Excellent

Alain

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Great reception and location but very dated.
This is a tiny hotel (few rooms) that makes a v-corner. It is well situated, 1 block away from the river and in a fairly quiet area. This is good because the walls and windows are fairly thin and you can easily hear what your neighbours are saying. My room was just outside the slow elevator so I was worried but the bathroom was closed off with a vestibule and no noise carried from my front door. The bed was comfortable and all required was there. However, everything in the room was old (not dated but well used). Holes in the curtain and bed cover, sheets with fuzz, etc. While all smelled clean, there were hairs in the shower and in the bed. Long story, I did not expect this from a BW at this price range. I would not stay here again nor would I recommend it. The reception staff were excellent, it was well located, and all seemed clean are the only positive comments I can make.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our window was something to be desired. But it was for only one night so no big deal.