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Hôtel Alexandra

4.0 star property

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Photo gallery for Hôtel Alexandra

View from property
Family Room | In-room safe, desk, blackout drapes, soundproofing
Balcony
Interior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
49 Rue Victor Hugo, Lyon, Rhone, 69002
  • Place Carnot
    ‪4 min walk‬
  • Bellecour Square
    ‪7 min walk‬
  • University of Lyon II
    ‪12 min walk‬
  • Lyon (LYN-Lyon Bron)
    ‪22 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, soundproofing

Family Room

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Adjoining Rooms

In-room safe, desk, blackout drapes, soundproofing

Adjoining Rooms

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Nouvelle Chambre Familiale Exécutive (2 Adultes + 1 Enfants)

Nouvelle Chambre Familiale Exécutive (2 Adultes + 1 Enfants) | In-room safe, desk, blackout drapes, soundproofing

Nouvelle Chambre Familiale Exécutive (2 Adultes + 1 Enfants)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Double Room

In-room safe, desk, blackout drapes, soundproofing

Premium Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Elegance)

In-room safe, desk, blackout drapes, soundproofing

Double Room (Elegance)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Alexandra

4-star hotel in Lyon City Centre
A bar/lounge, a coffee shop/cafe, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hôtel Alexandra offers 34 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This Lyon hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hôtel Alexandra is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must present the credit card used for reservation when they check in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 13 for children
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alexandra Hotel Lyon
Alexandra Lyon
Hôtel Alexandra Lyon
Hôtel Alexandra Lyon
Hôtel Alexandra Hotel
Hôtel Alexandra Hotel Lyon

Hôtel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 223 out of 608 reviews
Rating 8 - Good. 280 out of 608 reviews
Rating 6 - Okay. 72 out of 608 reviews
Rating 4 - Poor. 26 out of 608 reviews
Rating 2 - Terrible. 7 out of 608 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noemy, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, super clean, modern, comfortable bed and walking distance to all the major attractions. Bus station very nearby as well.
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness
Clean,decent room in a good location.
Clean,decent stay in a good location. A rather small poorly laid out room, but fairly comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Terry

Stayed 3 nights in Jul 2024

6/10 Okay

Ronen

Liked: Staff & service
All was fairly ok Location great Felt a bit like 3 star hotel not 4 star Very small rooms
Stayed 3 nights in Jun 2024

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and room was clean. Major negative is the cost of parking at 40 euros per night!
Stayed 3 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Robert, Annapolis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and knowledgeable. Despite being inside pedestrian zone hotel directions for arrival by car and parking were very clear and accurate. Great location near subway, restaurants and shopping.
Stayed 3 nights in May 2024

10/10 Excellent

Sarah, Waltham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and ideally located, right on the metro. Breakfast was over-priced so we only splurged once in our 3 nights. Many cafe's within stepping distance from the hotel, even in the rain. And believe me, there is rain! Limited parking available, although the public parking garage is close by and convenient. We only needed the car to attend a wedding, so really you wouldn't need a car at all to just explore the city, since the train system is so amazing. Rooms are small, but very comfortable - not much walking space around your bed if you have lots of luggage. Impossibly small safe, couldn't even hold a macbook. Shower is strong. Rooms are a bit noisy if you have a street-facing room. The front desk is very friendly and helpful for dinner suggestions. We had two really great dinners just blocks from the hotel: Le Poêlon d'Or was a 5* and Le Comptoir d'Ainay was a notch less, since it seemed pricey for no reason, but tasty. We did very well on our limited French. Very safe and lively location for a hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff...made reservations, gave directions and always very pleasant. A real pleasure for travellers!
Stayed 3 nights in Apr 2024

8/10 Good

John, Guildford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable cosy place in great location and friendly, helpful staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Hui

Stayed 4 nights in Dec 2023

8/10 Good

Conrad

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel, very central
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were all friendly and helpful. Hotel was kind of unique and nice.Housekeeping grouchy and not helpful/ friendly at all.
Stayed 2 nights in Nov 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view. Helpful staff. Interesting area.
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony, High Wycombe

Liked: Staff & service, property conditions & facilities
The staff were a delight. The position on a pedestrian area between Bellacour and Perrache was ideal.
Stayed 3 nights in Sep 2023

10/10 Excellent

Chris

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Awesome location and place to visit
Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Stayed 1 night in Aug 2023

10/10 Excellent

Claudia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I said, totally charming. Would definitely return & am sorry we didn't have more time there.
Stayed 1 night in Jul 2023

8/10 Good

OLIVER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Mitra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to major sights. Easy to get to airport from the hotel using the metro.
Stayed 4 nights in Jun 2023