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Hotel Carlton Lyon - MGallery Hotel Collection

4.0 star property

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Photo gallery for Hotel Carlton Lyon - MGallery Hotel Collection

Junior Suite, 1 King Bed (Republic Square view) | View from room
Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Front of property - evening/night
Lobby
Steam room, Turkish bath, body treatments, body scrubs, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Bellecour Square
    ‪6 min walk‬
  • Hôtel de Ville de Lyon
    ‪10 min walk‬
  • Part Dieu Mall
    ‪18 min walk‬
  • Lyon (LYS-Saint-Exupery)
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, View (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, View (Republic Square view)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | View from room

Room, 1 Double Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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4.6 out of 5, Wonderful, (1001)
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The price is $251 total
includes taxes & fees
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About this property

Hotel Carlton Lyon - MGallery Hotel Collection

4-star hotel in Lyon City Centre
This smoke-free hotel features a full-service spa, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Hotel Carlton Lyon - MGallery Hotel Collection offers 80 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Hotel Carlton Lyon - MGallery Hotel Collection features a full-service spa. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel Carlton Lyon - MGallery Hotel Collection is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (EUR 37 per night)

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 28 per person
  • Valet parking fee: EUR 37 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Hotel Carlton Lyon - MGallery Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1008 reviews
Rating 8 - Good. 220 out of 1008 reviews
Rating 6 - Okay. 40 out of 1008 reviews
Rating 4 - Poor. 14 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stéphanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, petit déjeuner un peu cher, mais délicieux.chambre très confortable
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything, making it a perfect launching point to see everything in Lyon
Stayed 3 nights in Feb 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception and staff were excellent Rooms clean and comfortable. Enjoyed the stay thoroughly.
Stayed 2 nights in Jan 2025

10/10 Excellent

kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property situated in the heart of lyon. Walkable to many places as well as easy access to all forms of transport. Check in staff were amazing and shoed us some tours as well as places to dine. When i asked for an additional room the staff were able to accommodate my request and were also avle to out my daughter on same floor as me. The junior suite rm 422 is amazing with magnificent views across place de la republique up to fourviere. We were treated to couples dancing each night for a short time just below us in the square. The breakfast was superb and the service impeccable. I highly recommend this hotel and will be staying there again when next in lyon
Stayed 4 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would highly recommend

Extremely friendly and helpful check in, very nice bar staff, and room service attendants. Room was spectacular, lots of room, very comfortable bed with black out curtians and gorgeous view. Large bathtub thay my husband and I enjoyed nightly. Breakfast was good, only wished mini bar had wine in it. Great location to shops, cafes and resturants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Stayed 5 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Dave

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

Elegance in Lyon

We visited during the Festival of Lights so the city was crowded. The hotel was close enough to the light displays but far enough not to hear the crowds. The staff was very attentive and friendly. The hotel was beautiful. The room was amazing with three balconies! We would come back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, loved my stay at the Carlton. Nothing was too much trouble for the staff who were friendly and very welcoming, special shout out to Lucas. Hope to be back one day. Definitely recommend this property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mina

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Stayed 2 nights in Oct 2024

10/10 Excellent

Lilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay in this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location

Great location if visiting Lyon. Great restaurants and shops all withing walking distance. Will definitely stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvie J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay in Lyon

Great hotel. Good location, very comfortable, very clean, with great service.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Traveled with partner
Great convenient location, central to shopping, tourist sites and financial center. Walkable to all key places.
Stayed 4 nights in Sep 2024

10/10 Excellent

Camellia

Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities
The breakfast room service where you hang order and time on your door was late and I had to call to ask what was going on. So if you’re on a schedule that may not be the best option. The room was a bit stuffy when I arrived but there were plenty of windows to open. The overall staff and quality of the food was great. The area had a number of homeless people on the street and there was lots of graffiti which I didn’t expect. The location is definitely right in the middle of things with a large public walkway just in front of the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

E Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff who go out of their way to help their guests. Good restaurant recommendations and reservations. The hotel has a good location near city center and old Lyon. The hotel is quiet although there is a lot of activity nearby. We stayed last year and had a great room. This year, while we booked the same class of room, it didn’t seem like the same. Nevertheless, we thoroughly enjoyed our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gao-Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel, specifically the front desk, was OUTSTANDING. They were so helpful and professional. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024