See all properties

Hotel Carlton Lyon - MGallery Hotel Collection

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carlton Lyon - MGallery Hotel Collection

Junior Suite, 1 King Bed (Republic Square view) | View from room
Front of property
Interior detail
Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Property entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet friendly
  • Laundry

Explore the area

Map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Bellecour Square
    6 min walk
  • Pizzéria la Stella d'Oro
    1 min walk
  • Cordeliers Bourse Station
    4 min walk
  • Lyon (LYN-Lyon Bron)
    23 min drive

Room options

View all photos for Junior Suite, 1 King Bed, View (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, View (Republic Square view)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | View from room

Room, 1 Double Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About this property

Hotel Carlton Lyon - MGallery Hotel Collection

4-star hotel in Lyon City Centre
This smoke-free hotel features a full-service spa, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Hotel Carlton Lyon - MGallery Hotel Collection offers 80 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Hotel Carlton Lyon - MGallery Hotel Collection features a full-service spa. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel Carlton Lyon - MGallery Hotel Collection is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (EUR 35 per night)

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 28 per person
  • Valet parking fee: EUR 35 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Hotel Carlton Lyon - MGallery Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 718 out of 1000 reviews" "
Rating 8 - Good. 223 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff who go out of their way to help their guests. Good restaurant recommendations and reservations. The hotel has a good location near city center and old Lyon. The hotel is quiet although there is a lot of activity nearby. We stayed last year and had a great room. This year, while we booked the same class of room, it didn’t seem like the same. Nevertheless, we thoroughly enjoyed our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gao-Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel, specifically the front desk, was OUTSTANDING. They were so helpful and professional. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

4/10 Poor

Pascal

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all areas!
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHAEL

Stayed 5 nights in Aug 2024

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Souvenirs removed from room and disposed or stolen. Could not regulate thermostat. One elevator for multiple guests. Centrally located.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival an associate took care of everything. There was no parking, so he took our bag up to our room and parked the car, then had the car waiting out front the following morning for an early departure to the airport. He took all the worries out of these details which was helpful as this was the last day of our 15-day European trip. The room was beautiful, and the hotel was located near many wonderful restaurants
Stayed 1 night in Aug 2024

8/10 Good

William, West Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great about choosing restaurants and making reservations. Near the center of the shopping district and short walk to many restaurants and only 10 minute walkto old Lyon.
Stayed 3 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, our room was nice and clean, fresh water every day, the mattress was uncomfortable, large clean bathroom. The breakfast was good, staff very friendly, only one complaint , I love bacon but it was very undercooked.Other than that it was a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and walkable to Center of Lyon
Stayed 1 night in Aug 2024

8/10 Good

Shlomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

James, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful, hustoric property. Excellent staff and service. Could not get AC to keep room cool. At best in the mid 70's. Not comfortable for sleeping. Hotel ran out of bottled water for rooms and coffee makers. Water finally arrived late on 2nd day of stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Berryville

Stayed 3 nights in Aug 2024

10/10 Excellent

margo

Liked: Staff & service
Staff is extremely helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

ansley

Traveled with partner
This place was nice enough, but not for how it is advertised. No amenities, but a nice staff. Bathroom and bed needed to be cleaned more throughly. The bathroom had visible grime in the grout of the tile floor and all over the shower, and the bed was not made tightly to where the sheets slid off after sitting down once.
Stayed 2 nights in Jul 2024

10/10 Excellent

xingdong

Stayed 1 night in Jul 2024

10/10 Excellent

D T

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Lovely old hotel but modernised to a very good standard. Location is fantastic and close to everything. The standout for me was the 2 ladies on reception - so friendly and best service ever.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a really nice hotel with very helpful and friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria Soledad, San Mateo

Stayed 3 nights in Jul 2024