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Hotel Charlemagne By HappyCulture

4.0 star property

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View from room
Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout drapes, soundproofing
Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout drapes, soundproofing
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
$119
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
23 Cours Charlemagne, Lyon, Rhone, 69002
  • Place, Place Carnot
    ‪8 min walk‬
  • Place, Lyon Confluence Shopping Center
    ‪8 min walk‬
  • Place, Bellecour Square
    ‪17 min walk‬
  • Airport, Lyon (LYS-Saint-Exupery)
    ‪33 min drive‬

Room options

View all photos for Superior Double or Twin Room (Courtyard View or City View )

Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout drapes, soundproofing

Superior Double or Twin Room (Courtyard View or City View )

8.6 out of 10
Excellent
(14 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room (Courtyard View or City View)

Standard Double or Twin Room (Courtyard View or City View) | Premium bedding, desk, blackout drapes, soundproofing

Standard Double or Twin Room (Courtyard View or City View)

8.4 out of 10
Very good
(46 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, desk, blackout drapes, soundproofing

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Hotel Charlemagne By HappyCulture

4-star hotel in Lyon City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel Charlemagne By HappyCulture offers 117 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 80-cm LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Charlemagne By HappyCulture is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 10:30 AM.
La Bibliothèque - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Mélèze - Onsite bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Bibliothèque
  • Le Mélèze

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Charlemagne Lyon
Charlemagne Lyon
Best Western Hotel Charlemagne
Best Western Hôtel Charlemagne

Hotel Charlemagne By HappyCulture Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 408 out of 1003 reviews
Rating 8 - Good. 397 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Stayed 3 nights in Sep 2025

6/10 Okay

Karim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for those that are comfortable walking around town. The apartment was spacious and a great base for us in Avignon. There are many dining and market options nearby. Hosts were great and easy to contact if needed. The only thing to be aware of is that parking in the area is quite difficult (for much of old Avignon). When being dropped off by taxi we walked about 5 minutes to save a very slow drive in the city.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eunjong, LOS ANGELES

Traveled with family and small children, Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I had issue with reservation but that was due to using a third-party booking system.
Stayed 1 night in Aug 2025

6/10 Okay

Manuel, Croydon

Liked: Cleanliness, staff & service
Overall ok - hotel and rooms need a bit of updating/ refreshing in my opinion. The first room I was in had several non working plugs. Second room also had some non working ones but was more usable. Staff was very kind and helpful. Location is good and within walking distance of the city centre and close to public transport.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly atmosphere . Lovely outdoor eating space and excellent breakfast.
Stayed 3 nights in Jul 2025

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My sons and I stayed for one night at the hotel Charlemagne so we could experience the city and the food culture it provided. We enjoyed the air conditioning the hotel had to offer in the rooms AAA we happened to hit a warm spell at the time of our visit. The lobby is fine, the elevators smaller than one might expect at a 4 star hotel, but all in all the photos of the facility are fairly accurate. It is a nice place to stay for the money you pay.
Stayed 1 night in Jul 2025

10/10 Excellent

Young Re

Stayed 3 nights in Jun 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant mid range hotel, absolutely ideal for a reasonably priced hotel slightly away from the centre but well connected by foot, tram and metro.
Stayed 1 night in Jun 2025

6/10 Okay

Roula

Stayed 4 nights in Jun 2025

2/10 Terrible

SENAKA

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not even a 3 star

Extreme small room which wasn’t even ready as a triple - had to leave as it was not enough space for 3 adults
Stayed 2 nights in Jun 2025

10/10 Excellent

Yanzzarie

Stayed 1 night in Jun 2025

8/10 Good

Sheilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would recommend

Ours was a short stay of 1 night but overall we were happy with the experience. Hotel was conveniently located to centre of town.
Stayed 1 night in May 2025

8/10 Good

SONIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Well located, cheap parking!
Stayed 1 night in May 2025

6/10 Okay

bearta

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabel, Brisbane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and loved Lyon. Everything was great and the bed super comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A good spot in Lyon

While a little "worn around the edges", this hotel is very pleasant. The staff are very friendly and helpful. Bed comfort is very good. We discovered a good bistro down the road - the midi-minuit - which actually closes at 10:30 (bizarre given the name). Looked at Georges bistro but was overcrowded and too noisy. If you arrive late, parking is free in the street.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

john

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had a bad experience at this hotel with noise and cleanliness; to their credit, the staff made it right by letting me out of 3 of the 4 nights I had prepaid, so kudos to them. Still, it wasn't what I expected from their marketing material. It was more of a motor lodge in character. Also, the area is probably fine if you're there for the convention center, but access to any other part of the city requires a stroll from Part Dieu, the train station - sketchy at best.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel rooms are run down and breakfast is like at faulty towers. On the bright staff all the staff are very friendly and accommodating.
Stayed 1 night in Jan 2025