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Hotel Du Helder

2.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Du Helder

Lobby
Front of property
Front of property
Standard Room, 2 Twin Beds | Desk, free WiFi, bed sheets
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rue De Marseille, 38, Lyon, ARA, 69007
  • University of Lyon II
    3 min walk
  • Bellecour Square
    13 min walk
  • Place Carnot
    15 min walk
  • Lyon (LYN-Lyon Bron)
    29 min drive

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Desk, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

  • 253 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Du Helder

Hotel in Lyon City Centre
This smoke-free hotel features concierge services, a 24-hour front desk, and a porter/bellhop. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a vending machine are onsite.
Hotel Du Helder offers 98 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Du Helder features a vending machine, multilingual staff, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers a front-desk safe, a porter, and an elevator. Limited onsite parking is available on request.

Hotel Du Helder is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 8 per day); reservations required
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.50 per person

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 22 2023 to November 21 2025 (dates subject to change).
The following facilities or services will be unavailable from February 7 2024 to February 6 2026 (dates subject to change):
  • Breakfast
  • Daily housekeeping
This property will be closed from February 7 2024 to December 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.50 per person
  • Nearby parking fee: EUR 8 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Helder
du Helder Lyon
Hotel du Helder
Hotel du Helder Lyon
Du Helder Hotel
Hotel Helder Lyon
Hotel Helder
Helder Lyon
Hotel du Helder Lyon
Hotel du Helder Hotel
Hotel du Helder Hotel Lyon

Hotel Du Helder Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 156 out of 1000 reviews" "
Rating 8 - Good. 402 out of 1000 reviews" "
Rating 6 - Okay. 267 out of 1000 reviews" "
Rating 4 - Poor. 122 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent spot close to the river. Bit noisy in the morning. Staff friendly and efficient. Was with 2 friends.. booked a triple bed room but got given a single and a double! Couldnt be bothered to complain as it was only for 2 nights! Nice breakfast.
Stayed 2 nights in May 2023

8/10 Good

Enrico

Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Not the best of Hotels - very disappointing - broken shower, no storage/hangers and heating that had no way of controlling.
Stayed 3 nights in Mar 2023

8/10 Good

Adi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, available parking, price OK
Stayed 1 night in Feb 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The location was run down but it was good value for money . Breakfast was adequate and the staff were friendly. No tea and coffee making facility jyst a vend8ng machine

6/10 Okay

Alexandra

Hotel was great value for money. Parking was 2 blocks away and one of the cheapest we could find for 8€ for 12 hours. Outside of that the room is bare bones, if you are a light sleeper or want something above a motel room, this is not for you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Hotel ideally located. Very good value breakfast. Would stay there again
Stayed 2 nights in Sep 2022

8/10 Good

wael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family travel
Stayed 3 nights in May 2022

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, 20 minutes to old lyon by feet. Furniture is a bit outdated but still a good choice for the price and location! Even parking in an garage available if you reserve it beforehand for 8 Euros, was the cheapest I found in the city. My Volvo V60 fit, SUVs should too.
Stayed 1 night in Apr 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's nice place to be Very calm
Stayed 1 night in Oct 2020

6/10 Okay

Tri Rahmat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wifi is up and down from my room.The parfume or room refreshers in the hotel was not my taste. The location is between train station and city centre. Cheapest private room i found in the downtown.
Stayed 3 nights in Sep 2020

2/10 Terrible

Bernadette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No star hotel
Don’t stay there. Was scared there. Antiquated, other rooms had milk and cheese and butter on windows.
Stayed 2 nights in Oct 2019

4/10 Poor

Tomas

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My stay: 12th - 15th March 2020
The hotel itself was clean and tidy, the staff were professional and the room was comfortable but the bed mattress was very compressing and hurt my back really badly. The blue neon lit sign: HOTEL was right outside my window and kept me awake at night even with the curtains closed. Also, the lift malfunctioned quite often and wouldn’t stop at my floor when I called it and sometimes the doors would not open when it reached the ground floor or my floor (2nd floor).
Stayed 3 nights in Mar 2020

8/10 Good

Ibolya

Liked: Cleanliness, staff & service, room comfort
Comfortable, retro hotel
It's a comfortable hotel. I only spent couple of days there and it was clean with a good internet, but also very retro furnitures. A bit like time travelling to the '70s
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms need a refresh and pillows could be larger; but serviced our needs.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 5 nights in Dec 2019

6/10 Okay

Christyne, Toronto

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This hotel is old and dated. Amenities were SEVERELY lacking and room heaters did not work. No one answered the phone at the front desk when we tried to call down multiple times. Staff left sheets/towels/etc on floors outside rooms when going for lunch breaks which did not look good at all. Overall, this hotel is a poor choice and I would not stay here again.
Stayed 2 nights in Dec 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Lyon
Good hotel near the city center, nice friendly staff. Would recommend it to friends.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great in the heart of Guillotiere. Room is really well equipped for the price you pay. Staff are great and check in / out couldn't be easier, as well as key drop offs when leaving. Really great if you're staying on a budget
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Budget friendly tourist ** hotel. Nice breakfast. Staff friendly. Good free wifi connection. Walls are thin; you can hear your neighbors and vice versa. Glad I stayed in November as this hotel doesnt have air conditioning. I heard it is not comfortable during hot months. However, I would recommend during colder months because its price and location.
Stayed 5 nights in Nov 2019

2/10 Terrible

Gavin, Brisbane

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
badly out of date, moldy, dank and depressing. Location is ok
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Somebody was trying to start our car in the hotel underground parking garage over the night. Windows were down and windshield vipers were in the middle position. Hotel is in a crappy location.
Stayed 2 nights in Oct 2019

8/10 Good

Mirko

Traveled with partner
Liked: Cleanliness, staff & service
This is two or three stars hotel. Very good location, close to center and main sightseens. Neighborhood is with a lot immigrants and it doesnt seem safe. Price is reasonable. Friendly staff.
Stayed 4 nights in Oct 2019

8/10 Good

Ha

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019