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Mercure Lyon Centre Charpennes Parc de la Tete d'Or

4.0 star property

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Photo gallery for Mercure Lyon Centre Charpennes Parc de la Tete d'Or

Miscellaneous
Business center
Superior Room, 1 Double Bed with Sofa bed (Cosy) | Premium bedding, pillowtop beds, free minibar, in-room safe
Sports facility
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
7 Place Charles Hernu, Villeurbanne, Rhone, 69100
  • TĂȘte d'Or Park
    â€Ș8 min walk‬
  • Part Dieu Mall
    â€Ș15 min walk‬
  • La Part-Dieu Business District
    â€Ș15 min walk‬
  • Lyon (LYN-Lyon Bron)
    â€Ș21 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, 1 Double Bed

  • 253 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Twin Room, 2 Twin Beds

  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed (Cosy)

Superior Room, 1 Double Bed with Sofa bed (Cosy) | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed (Cosy)

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Privilege, Room, 1 Double Bed

  • 311 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis Lyon Part Dieu Les Halles

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (999)
The price is $103
per night
$117 total
includes taxes & fees
Mar 4 - Mar 5
ibis Lyon Part Dieu Les Halles

About this property

Mercure Lyon Centre Charpennes Parc de la Tete d'Or

4-star Villeurbanne hotel, connected to a rail/subway station in Charpennes - Charmettes
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Mercure Lyon Centre Charpennes Parc de la Tete d'Or offers 98 accommodations with free minibar items and safes. Pillowtop beds feature premium bedding. 52-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Mercure Lyon Centre Charpennes Parc de la Tete d'Or is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Mercure Lyon Centre Charpennes Parc de la Tete d'Or has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.90 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (4,306 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.9 per person
  • Self parking fee: EUR 14 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Charpennes
Charpennes Lyon
Lyon Charpennes
Lyon Mercure Charpennes
Mercure Charpennes Hotel
Mercure Charpennes Hotel Lyon
Mercure Charpennes Lyon
Mercure Hotel Lyon Charpennes
Mercure Lyon Charpennes Hotel
HĂŽtel Mercure Lyon Centre Charpennes
Mercure Lyon Centre Charpennes Parc de la Tete d'Or Hotel
HĂŽtel Mercure Lyon Centre Charpennes Parc de la Tete d'Or
Mercure Lyon Centre Charpennes Parc de la Tete d'Or Villeurbanne

Mercure Lyon Centre Charpennes Parc de la Tete d'Or Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 108 out of 288 reviews
Rating 8 - Good. 131 out of 288 reviews
Rating 6 - Okay. 32 out of 288 reviews
Rating 4 - Poor. 11 out of 288 reviews
Rating 2 - Terrible. 6 out of 288 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amir

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On a passé un excellent séjour dans cet hÎtel. Le service de réception était exceptionnel, vraiment au top ! Monsieur Guillaume, le réceptionniste, a été particuliÚrement aimable et professionnel. Il a fourni de nombreuses informations utiles, toujours avec respect et gentillesse. Merci à lui pour son accueil chaleureux et attentionné. Je recommande vivement cet hÎtel ! De plus, le restaurant était magnifique, surtout le petit-déjeuner, qui était délicieux et trÚs varié
Stayed 2 nights in Sep 2024

8/10 Good

Salim

Stayed 3 nights in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a 15-minute walk from the train station
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good
It was good overall but definitely not 4 star level. The room itself was new and modern but the hotel was narrow and the only restaurant was undergoing innovation so that didn’t help give the hotel a better image. Staff were nice and friendly.
Stayed 6 nights in Jul 2023

10/10 Excellent

Helmuth, friday harbor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean hotel in the center of lyon
Stayed 1 night in May 2023

6/10 Okay

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Typical commercial hotel with small clean rooms. The dinner was disappointing as there was only a very limited menu.
Stayed 1 night in May 2023

10/10 Excellent

lorrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice near Part Dieu train station
Just a two night stay to visit friends in Lyon. Easy to get to on the Tram out of Part Dieu train station. Area was good since there was a McDonalds and a grocery store to buy wine. Front desk people were pleasant. There was an on premise restaurant/bar but not open for lunch or dinner.
Stayed 2 nights in Dec 2022

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Very close to a bus stop and also to a metro. Small shops in the vicinity (open until quite late at night) are very convenient. Staff were very friendly and accommodating Could be improved: Iron and ironing board not standard in the rooms (One can ask for it, but then it later gets taken to other rooms, and one has to re-ask). For a four-star hotel, I would have expected this to be standard. Staff member directed me to the wrong bus stop. Perhaps it was just a misunderstanding, but he did see it on my map, and did say the correct bus, but sent me to the wrong bus stop.
Stayed 6 nights in Aug 2022

8/10 Good

Alexandre, Washington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose the hotel due to its proximity to the downtown and old town area by public transport; and because it has an underground parking. The hotel is a bit dated but nice.
Stayed 2 nights in Aug 2022

2/10 Terrible

Anselmo

Traveled with family
Stayed 1 night in Aug 2021

10/10 Excellent

adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over lyon
Good location, nice place.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok business trip
Ok business trip
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
2 jours business trip
Le personnel n’est pas trĂšs aimable et la chambre mĂ©riterait une mise Ă  jour.
Stayed 2 nights in Nov 2019

8/10 Good

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find in Lyon...
Staff extra friendly, location perfect close to all public transport. The rooms are spacious, modern and have air conditioning, perfect through a heat wave. The only thing that would bring this to 10/10 is the restaurant / bar was not open on the weekend so we had to go out in the rain to get something to eat. Otherwise, would definitely go back here if visiting Lyon again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind. The location was near attraction (the park!) but not in the heart of touristy Lyon, perfect for my travels! Breakfast was delicious and the rooms were spacious and clean. Thanks!
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2019

4/10 Poor

Arnaud

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No kettles in the room to warm my baby sister’s milk bottle! We asked for it, and the staff said they can only give us a cup of hot water for $5 room service charge! There are 3 pools in the hotel only 1 was open on our stay and the pool with 10ft was closed!! So everyone in the hotel are forced to use a regular size 3ft pool. Never staying here again.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Over prized for what you get
The high price of the hotel’s room does not reflect the expected quality. The room’s interior, furniture and bathroom are old and would required to be improved or alternatively lower the number of hotel’s stars and price.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Great location and staff
Very nice facilities and location is fantastic. Good size room and bathroom, reception was very helpful. Breakfast had alot of options. Bar was not always open and room needed some slight redecoration fixes.
Stayed 5 nights in Aug 2018

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You
Lovely to be back in Lyon and stay somewhere that serves you well thank you
Stayed 2 nights in Jun 2018

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to come back
It was nice to return back friendly staff, spacious room surroundings great. Only one thing to say amenities had been reduced one soap - otherwise great place
Stayed 2 nights in Jun 2018

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Conference trip
Good stay. Staff did not always understand English, so made it difficult to ask for information. Poor service at the bar, in fact couldn’t buy a drink as nobody to serve. Very noisy at night. Rooms lovely and clean. Central for getting around.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good but not great. comfortable but nogreat. Staff urge to checkout before even 10am. and they makes lots of fault frequently
Stayed 1 night in Sep 2017

8/10 Good

Nader, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very helpful and curtious staff. Easy access to public transport.
Stayed 8 nights in Aug 2017

8/10 Good

shamiram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking hard to find
Nice place ,and nice staff.